TPG Singapore: Everything You Need to Know

TPG Singapore: Everything You Need to Know

If you’re looking for a reliable and affordable mobile service provider in Singapore, TPG Singapore might just be the solution you need. Since its launch in 2018, TPG Singapore has been offering affordable SIM-only plans with no contract, no hidden fees, and no data cap. In this article, we’ll take a closer look at the company’s market position, competition, and frequently asked questions to help you decide if TPG Singapore is the right choice for you.

The iconic TPG Singapore office building stands tall against the city skyline, with sleek modern architecture and a vibrant, bustling atmosphere below

TPG Singapore Overview TPG Singapore is a subsidiary of TPG Telecom, an Australian telecommunications company. TPG Singapore offers SIM-only plans that include unlimited data, voice calls, and SMS/MMS messages. The company also offers a free trial plan that gives you 50GB of data, 300 call minutes, and 30 SMS/MMS messages for the first month.

Market Position and Competition TPG Singapore is the fourth mobile service provider in Singapore, after Singtel, StarHub, and M1. The company has been gaining popularity among cost-conscious consumers who are looking for affordable mobile plans with unlimited data. However, TPG Singapore’s network coverage is still limited compared to its competitors, which could be a drawback for some users.

Key Takeaways

  • TPG Singapore offers affordable SIM-only plans with no contract, no hidden fees, and no data cap.
  • The company is the fourth mobile service provider in Singapore, after Singtel, StarHub, and M1.
  • TPG Singapore’s network coverage is still limited compared to its competitors.

TPG Singapore Overview

A panoramic view of TPG Singapore's modern office building and surrounding cityscape, with bustling streets and tall skyscrapers in the background

If you are looking for a new mobile network operator in Singapore, TPG Telecom may be a good choice for you. TPG Singapore is the fourth telco in Singapore and has been providing mobile services since 2020. In this section, you will learn more about TPG Singapore’s foundation, growth, services, and offerings.

Foundation and Growth

TPG Singapore was founded in 2016 by David Teoh, an Australian businessman. The company won the Fourth Telco Licence auction from Infocomm Media Development Authority (IMDA) for its airwaves rights. TPG Singapore started as an Internet Service Provider (ISP) and later expanded to provide mobile services.

Since its commercial launch in 2020, TPG Singapore has been growing rapidly. In just two years, the company has achieved a significant milestone of 500,000 active subscribers. TPG Singapore’s growth can be attributed to its affordable mobile plans and excellent network coverage.

Services and Offerings

TPG Singapore offers a range of mobile plans to suit different needs and budgets. The company’s plans are all SIM-only and contract-free, which means you can switch or cancel anytime without any penalty. TPG Singapore’s mobile plans are also affordable, with prices starting from as low as $10 per month.

One of TPG Singapore’s most popular plans is the $18 for 80GB plan, which is targeted at heavy data users. This plan offers unlimited calls and SMS, as well as 80GB of data per month. TPG Singapore also offers a free trial period for new signups, which used to be 12 months but has been changed to 6 months.

In addition to mobile services, TPG Singapore also offers home broadband plans. The company’s home broadband plans are affordable and come with unlimited data usage. TPG Singapore’s home broadband plans start from $29.99 per month.

Overall, TPG Singapore is a great option for those looking for affordable and reliable mobile and home broadband services in Singapore. With its excellent network coverage and affordable plans, TPG Singapore is definitely worth considering.

Market Position and Competition

Vibrant market with diverse stalls and bustling crowds. TPG Singapore stands out among competitors with its prominent signage and modern storefront

Comparison with Singtel, Starhub, and M1

TPG Singapore is one of the major players in the Singaporean telecommunications market, alongside Singtel, Starhub, and M1. While Singtel is the largest and most established player in the market, TPG Singapore has been able to carve out a significant market share since its entry in 2018.

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In terms of pricing, TPG Singapore offers some of the most competitive rates in the market, particularly for mobile plans. This has helped the company attract a large number of price-sensitive customers, many of whom were previously with Singtel, Starhub, or M1.

However, Singtel, Starhub, and M1 still have a significant advantage in terms of network coverage and quality. While TPG Singapore has been rapidly expanding its network, it still lags behind the established players in terms of coverage and reliability.

Spectrum Rights and Regulatory Environment

The Singaporean telecommunications market is tightly regulated by the Infocomm Media Development Authority (IMDA). The IMDA is responsible for allocating spectrum rights to the various players in the market, and ensuring that the market remains competitive and fair.

TPG Singapore was able to enter the market in 2018 after successfully bidding for spectrum rights in a government auction. Since then, the company has been subject to the same regulatory requirements as Singtel, Starhub, and M1, including requirements for network coverage and quality.

Overall, while TPG Singapore faces stiff competition from Singtel, Starhub, and M1, the company has been able to establish itself as a major player in the market through its competitive pricing and innovative offerings. However, the company will need to continue to invest in its network and services if it hopes to compete with the established players in the long term.

Frequently Asked Questions

A computer screen displaying a webpage titled "Frequently Asked Questions tpg singapore" with a list of questions and answers

How can I contact TPG in Singapore?

You can contact TPG in Singapore through their customer service hotline at +65 6717 1680. The hotline is available from 9am to 9pm daily.

Where is TPG’s office located in Singapore?

TPG’s office is located at 10 Ubi Crescent, #07-68 Ubi Techpark Lobby E, Singapore 408564. You can visit their office during operating hours from Monday to Friday, 9am to 6pm.

What are the steps to obtain a TPG SIM card in Singapore?

To obtain a TPG SIM card in Singapore, you can visit their website and order a SIM card online. Alternatively, you can visit their office to purchase a SIM card in person. You will need to provide your personal details and identification documents for verification purposes.

How can I log in to my TPG account?

You can log in to your TPG account through their website or mobile app. Enter your registered email address and password to access your account. If you have forgotten your password, you can reset it through the “Forgot Password” link.

What network does TPG utilise in Singapore?

TPG utilises the 4G LTE network in Singapore. They have also recently launched their 5G network, which is available in selected areas.

Is the TPG service reliable throughout Singapore?

TPG’s service coverage is expanding, but it may not be available in all areas of Singapore. However, they have been improving their network and coverage to provide better service to their customers. If you experience any issues with your TPG service, you can contact their customer service hotline for assistance.

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