Quick answer: Pet Lovers Centre is the most accessible chain with over 60 outlets and trained consultants. For cats only, Nekojam and CatSmart deliver specialist food, boarding and calm grooming. Polypet in Clementi and Pet Mart in Serangoon are the go-tos for small animals, birds and fish. Benji Pet Kennel adds boarding and same-day delivery in the east.
For the full picture, Best Baby, Kids & Pets in Singapore collects 18 guides on this subject.
A good pet shop becomes a regular stop on your weekend routine – the place where the aunties remember your dog’s name and someone actually knows what to recommend when your cat turns fussy overnight. This list gathers seven you can count on, from island-wide chains to quiet specialists tucked into the heartlands.
The 7 Pet Shops We Rate
This is an editorial round-up, not a paid directory. Think we have missed somewhere? Tell us what you do and why it belongs here.
Related: Best Baby High Chairs in Singapore — for when the baby outgrows being held through dinner.
Pet Lovers Centre
With over 60 outlets scattered across the island, Pet Lovers Centre is the shop you duck into on a Sunday at Parkway Parade or Suntec City when you are running low on kibble and still want proper advice.
The chain stocks food, treats, toys, bedding and health supplements for dogs, cats, hamsters and more. What makes the trip worth it is the Pet Care Consultants on the floor – staff who can actually guide you on nutrition instead of just pointing at an aisle. Select outlets also run grooming services and vet consultations, so you can sort out a few errands in one visit. They are the largest pet chain in Southeast Asia and it shows in the sheer range on the shelves.
Address: Multiple outlets island-wide, including Parkway Parade and Suntec City
Hours: Customer service 9:30 AM–9:30 PM Mon–Fri, 12:00 PM–8:00 PM weekends & PH; store hours vary
Contact: WhatsApp +65 8875 4869
Price: Mid-range to premium, with regular promotions
Pet Lovers Centre website
Best for pet owners who want a reliable default – new puppy parents, busy households, anyone who wants to walk into a store and walk out with the right thing without needing to pre-game their visit with hours of online research. If you are also thinking about long-term health costs, take a look at our round-up of the Pinnacle of Pet Insurance in Singapore.
Polypet
Tucked into a Clementi HDB block since 2004, Polypet is the kind of family-founded shop that west-siders treat like a neighbourhood secret. Walk in and you quickly realise the unassuming frontage hides a proper pet supply emporium – food, apparel, treats and accessories for cats, dogs, small animals, birds and fish, all at prices that do not make you wince.
The team moves with a quiet confidence; they know their stock and are happy to talk through options without hovering. There is an ethical streak here too – the shop supports animal rehoming and shelter donations, which gives their work a little extra weight. Occasional discounts keep regulars scanning for deals.
They close on Sundays and public holidays, so plan your trip for a weekday or Saturday morning when the aisles are calm and you can take your time.
Address: Blk 109 Clementi Street 11, #01-27/29, Singapore 120109
Hours: Mon–Sat 9:00 AM–7:00 PM; closed Sun & PH
Contact: +65 6779 5309 | WhatsApp +65 9438 8938 | [email protected]
Price: Affordable to mid-range
Polypet website
Best for west-side residents with multiple types of pets under one roof, and for anyone who wants a shop that feels like a long-term relationship rather than a transaction. They are especially strong if you keep birds or fish alongside a dog or cat.
This is an editorial round-up, not a paid directory. Think we have missed somewhere? Tell us what you do and why it belongs here.
Pets’ Station
Operating since 1969, Pets’ Station has quietly become one of those names that gets passed down – your parents bought rabbit pellets here, now you are ordering raw food for your cat. These days the business runs primarily online with island-wide delivery, though they still keep physical outlets including spots in Jurong West and Serangoon Gardens.
Their catalogue stretches across fresh raw diets, supplements, toys, grooming aids and accessories for dogs, cats, rabbits, hamsters, guinea pigs, chinchillas, birds and aquatic pets. The Pawpoints loyalty programme rewards regular spending, and free delivery thresholds make bulk ordering easier on the wallet. For premium products priced at the budget-friendly end, few places compete.
Address: Multiple outlets including Jurong West and Serangoon Gardens; primarily online
Hours: Vary by outlet; check the website
Contact: Via website
Price: Budget-friendly premium
Pets’ Station website
Best for owners who value convenience and want their pet food and supplies delivered without paying a premium for the privilege. The loyalty programme makes it a sensible pick for multi-pet households burning through supplies each month.
Pet Mart
Pet Mart has been part of the Serangoon North pet scene since 1988, and the moment you step inside you understand why it has lasted. With over 8,000 products covering rabbits, cats, dogs, fish, frogs and hermit crabs, it is the kind of shop where a new hobbyist can walk in clueless and walk out with a proper habitat, the right food and enough confidence to start.
The pricing is competitive and the variety is genuinely wide – the kind of place you browse physically because the website only hints at what they actually carry. Staff are known for guiding first-time owners through the essentials without making you feel silly for asking basic questions.
Address: 151 Serangoon North Avenue 2, #01-79, Singapore 550151
Hours: Vary; check the website
Contact: Via website
Price: Affordable
Pet Mart website
Best for owners of less common pets – frogs, hermit crabs, rabbits – and anyone starting out who wants a shop where the advice is as accessible as the prices. If your household already keeps a dog and you are thinking of adding something smaller, this is a sensible first stop.
Benji Pet Kennel
Set along Joo Chiat Place with roots reaching back to the 1980s, Benji Pet Kennel is the east-side staple that does more than sell supplies. Over 5,000 items line the shelves – premium food, treats, kibbles, toys and dental chews for dogs and cats – but what keeps people coming back are the grooming and boarding services and a same-day delivery option when you need something fast.
They have enrolled over 13,000 members in a discount programme that quietly rewards loyalty. The team has been at this long enough that returning customers are greeted like old friends, and the delivery speed earns genuine gratitude from owners caught short on supplies.
Address: 212/214 Joo Chiat Place, Singapore 427922
Hours: Vary; check the website
Contact: Phone/WhatsApp +65 9634 3393
Price: Mid-range, members get exclusive discounts
Benji Pet Kennel website
Best for east-side dog and cat owners who want a single place that covers food, grooming and boarding – especially useful if you travel and prefer leaving your pet somewhere familiar with the staff who already know your preferences. The same-day delivery is clutch when you realise you forgot to buy dinner for the dog.
Nekojam
Since 2012, Nekojam has built its whole identity around one creature – the cat. Six outlets island-wide, including Nekomori at Serangoon North and Nekoya KAP, operate as cat-only spaces, which means no barking in the background and staff who are deeply fluent in feline behaviour.
They carry species-appropriate food from premium brands, enrichments, grooming accessories and also run holistic boarding hotels and professional sitting services. What sets them apart is the home-care option – if your cat stresses easily in new places, they come to you. Over 1,700 cat parents have given them top marks, often mentioning how relaxed their cats are after grooming and how the boarding updates make leaving them behind a little less sian.
If you are particular about what goes into your cat, you might also appreciate some of the sourcing standards you will find in Singapore’s Premier Seafood Soup Havens – the same fussiness, different species.
Address: Six outlets island-wide, including Nekomori Serangoon North and Nekoya KAP
Hours: Vary by location; use the store locator on the website
Contact: WhatsApp via website
Price: Premium
Nekojam website
Best for cat owners who want a specialist, not a generalist – especially if your cat is the type who needs a little more patience or you are looking for boarding that does not just keep them alive but actually keeps them calm.
CatSmart
CatSmart positions itself as Singapore’s largest cat specialty store, and stepping into one of their branches – like the flagship at Jalan Leban – you can tell the entire operation is built around a single, focused love for cats. The shelves carry nutritious food, treats, litter, toys, furniture and grooming supplies, all chosen for felines and nothing else.
Staff enthusiasm sets the tone here; they will happily talk through diet adjustments or puzzling behaviour, and the online store offers free delivery on qualifying orders for days you cannot make the trip. It is less a shop and more a resource for cat households trying to get things right.
Address: Multiple branches, including Jalan Leban flagship store
Hours: Vary; check the website
Contact: Via website
Price: Mid-range to premium
CatSmart website
Best for devoted cat people who want a dedicated shop where every product is vetted for cats and the staff speak your language – literally and figuratively. If you are also sprucing up your home to match your cat’s elevated lifestyle, you might find inspiration in our guide to Unveiling Singapore’s Premier Curtain Shops.
How to choose the right pet shop for your household
Start with what kind of animal lives with you. If you have a cat, Nekojam and CatSmart strip away the noise and give you cat-only environments where the staff knowledge runs deep. Multi-pet households – especially ones with birds, fish or small mammals – will find more breadth at Polypet, Pet Mart and Pets’ Station.
Think about convenience too. Do you prefer browsing in person on a lazy weekend? Pet Lovers Centre has an outlet near most MRT lines. Prefer to order online and have a regular delivery schedule? Pets’ Station and Benji Pet Kennel handle that well. Need grooming or boarding bundled in? Benji Pet Kennel and Nekojam cover those bases without sending you to a different provider.
Price-wise, the spectrum runs from affordable at Pet Mart and Polypet, through mid-range at Pets’ Station and Benji, to premium at the cat specialists. Most shops run regular promotions or membership discounts, so ask at the counter what they have running – it is not always advertised loudly.
A fair monthly budget for a single medium dog or cat on a decent diet tends to sit between S$80 and S$200 for food and basic supplies, depending on brand and any special dietary needs. Boarding and grooming add to that when you need them. If you are not sure where to begin, visit a few shops in person. The right one usually reveals itself within minutes of walking through the door – do the staff ask about your pet or just point at the till? Can they explain why one food suits your breed better than another? Trust that instinct, because you will likely be coming back for years.
For households with unusual pets, call ahead. Not every outlet of a chain carries the same depth of stock for birds, fish or small mammals, and a quick phone check can save you a wasted trip. The same goes for boarding – ask to see the facilities if you can. A clean, calm space tells you more than any website photo.
| Shop | Best For | Pets Covered | Services Beyond Retail | Price Signal |
|---|---|---|---|---|
| Pet Lovers Centre | Accessibility & trusted advice | Dogs, cats, hamsters & more | Grooming, vet at select outlets | Mid-range to premium |
| Polypet | West-side multi-pet homes | Cats, dogs, small animals, birds, fish | None listed | Affordable to mid-range |
| Pets’ Station | Online delivery & loyalty | Dogs, cats, small animals, birds, fish | None listed | Budget-friendly premium |
| Pet Mart | Uncommon pets & new owners | Rabbits, cats, dogs, fish, frogs, hermit crabs | Expert guidance | Affordable |
| Benji Pet Kennel | Boarding & same-day delivery | Dogs, cats | Grooming, boarding | Mid-range (membership discounts) |
| Nekojam | Cat-only boarding & home care | Cats only | Grooming, boarding, sitting | Premium |
| CatSmart | Dedicated cat shopping | Cats only | Expert advice | Mid-range to premium |
Summary
Singapore’s pet shop landscape splits neatly into generalists you can find anywhere and specialists worth crossing the island for. Pet Lovers Centre is the safe, convenient default. For cats, Nekojam and CatSmart are the names that matter. If you keep a rabbit, a bird or a hermit crab alongside your dog, Polypet and Pet Mart have you properly covered. And when you need boarding or same-day delivery in the east, Benji Pet Kennel has been doing it long enough to trust.
Disclaimer: All details were accurate at the time of writing. Hours, prices and services can change – always confirm directly with the business before making a special trip.
Looking for something completely different? Browse our Online Electronics Stores in Singapore guide.
Frequently asked questions
Which pet shop is best for first-time pet owners in Singapore?
Pet Mart in Serangoon and Pet Lovers Centre both work well. Pet Mart staff are known for guiding new owners through habitat and food choices without making you feel paiseh for asking beginner questions. Pet Lovers Centre has trained Pet Care Consultants at most outlets.
Where can I find cat-only pet shops in Singapore?
Nekojam and CatSmart both focus exclusively on cats. Nekojam runs boarding hotels and professional sitting services alongside retail, while CatSmart is the largest cat specialty store with multiple branches and an online store offering free delivery on qualifying orders.
Which pet shop offers boarding and grooming alongside retail?
Benji Pet Kennel on Joo Chiat Place provides grooming and boarding services for dogs and cats, plus same-day delivery on retail orders. Nekojam offers holistic boarding hotels and professional grooming for cats only.
Are there pet shops in the west of Singapore?
Polypet at Clementi is a solid west-side option, covering cats, dogs, small animals, birds and fish. Pets’ Station also has an outlet in Jurong West and runs a strong online delivery operation if you prefer not to travel.
Do any of these shops deliver pet supplies?
Most do. Pets’ Station operates primarily online with island-wide delivery and free delivery thresholds. Benji Pet Kennel offers same-day delivery. Pet Lovers Centre and CatSmart run online stores too – check their websites for delivery terms and minimum spend.
How do I choose between a general pet shop and a specialist?
If you keep only cats, a specialist like Nekojam or CatSmart gives you deeper product knowledge and a calmer environment. For multi-pet homes with birds, fish or small mammals, a generalist like Polypet or Pet Mart saves you running to multiple shops. General chains such as Pet Lovers Centre work best when you need quick, reliable access from almost any MRT line.
