SingPost Singapore: Everything You Need to Know
If you’re looking for reliable postal services in Singapore, look no further than SingPost. SingPost has been serving the Singaporean community for over 150 years, providing a wide range of services such as postage, mail, logistics, eCommerce, and more. With its extensive network of post offices and agents, SingPost makes it easy to send and receive mail and packages both locally and internationally.

SingPost’s commitment to innovation has made it a leader in the postal industry. It offers a variety of services such as Speedpost, a fast and affordable courier service, and POPStations, self-service kiosks that allow you to send and collect parcels at your convenience. SingPost also offers a range of eCommerce solutions, including warehousing, fulfillment, and delivery services, making it easier for businesses to manage their online sales.
Whether you’re sending a letter to a loved one or running an eCommerce business, SingPost has the services and expertise to meet your needs. With its long history of providing reliable postal services and commitment to innovation, SingPost is a trusted name in the Singaporean community.
Key Takeaways
- SingPost has been serving the Singaporean community for over 150 years, providing a wide range of postal services.
- SingPost is committed to innovation and offers a variety of services such as Speedpost and POPStations.
- SingPost also offers eCommerce solutions, making it easier for businesses to manage their online sales.
SingPost’s History and Operations

Evolution of Singapore Post
Singapore Post has a rich history dating back to the founding of Singapore by Sir Stamford Raffles in 1819. In those days, a single mail office collected and delivered the small volume of letters. However, over the years, Singapore Post has evolved into a modern and efficient postal service provider, offering a wide range of mail and logistics solutions.
SingPost Centre and Paya Lebar
SingPost Centre, located in Paya Lebar, is the flagship building of Singapore Post. The building houses a retail mall, a post office, and SingPost’s headquarters. The mall offers a variety of retail and dining options, while the post office provides a range of postal and financial services. SingPost’s headquarters, located in the building, oversee the operations of the company.
Regulatory Bodies and Licenses
As Singapore’s designated Public Postal Licensee, SingPost is regulated by the Infocomm Media Development Authority (IMDA). The IMDA is responsible for ensuring that SingPost meets the requirements of the Postal Services Act, which governs the provision of postal services in Singapore. SingPost is also subject to the oversight of the Telecommunication Authority of Singapore (TAS) and the Singapore Exchange (SGX).
In conclusion, Singapore Post has a rich history and has evolved into a modern and efficient postal service provider. SingPost Centre, located in Paya Lebar, is the flagship building of Singapore Post, and houses a retail mall, a post office, and SingPost’s headquarters. As Singapore’s designated Public Postal Licensee, SingPost is regulated by the Infocomm Media Development Authority (IMDA), the Telecommunication Authority of Singapore (TAS), and the Singapore Exchange (SGX).
Services and Innovations

Postal and Logistics Services
SingPost is a leading postal and logistics service provider in Singapore and around the world, with operations in 15 markets. SingPost places a strong emphasis on delivering reliable and affordable service, prioritising sustainable growth. Whether you need express courier services, international delivery, or warehousing and fulfilment solutions, SingPost has got you covered.
SingPost’s Ecommerce Logistics services are designed to help businesses of all sizes succeed in the digital age. From warehousing and inventory management to last mile delivery and returns management, SingPost’s end-to-end solutions enable businesses to streamline their operations and reach new markets.
Digital Transformation and AI
SingPost is committed to digital transformation and has partnered with Google Cloud to accelerate its journey. SingPost is leveraging the power of AI and machine learning to improve its operations and deliver even better service to customers.
SingPost’s PostPal smart letterboxes are an example of SingPost’s commitment to innovation. PostPal is designed to reinvent the local postal service for the island state of Singapore, offering numerous quality-of-life benefits for residents and postal delivery teams alike.
Sustainability and Community
SingPost places a strong emphasis on sustainability and community. SingPost’s PopStations are an example of SingPost’s commitment to sustainability. PopStations are self-service locker stations that enable customers to collect and return parcels at their convenience, reducing the need for delivery vehicles on the road.
SingPost is also committed to giving back to the community. SingPost Cares is SingPost’s corporate social responsibility programme, which focuses on supporting the less fortunate and promoting environmental sustainability. SingPost Cares partners with various non-profit organisations to make a positive impact on the community.
In summary, SingPost is a leading postal and logistics service provider that is committed to digital transformation, sustainability, and community. SingPost’s end-to-end solutions, innovative technologies, and commitment to sustainability make it the ideal partner for businesses looking to succeed in the digital age.
Frequently Asked Questions

How can I track my parcel with SingPost?
To track your parcel with SingPost, you can use the Track & Trace feature on their website. Simply enter your tracking number and you will be able to see the status of your parcel. If you do not have a tracking number, you can still trace the status of your letter or parcel using the Track Item feature under Quick Tasks.
Where can I find the nearest SingPost office?
You can find the nearest SingPost office by using the Location Finder on their website. Simply enter your location and you will be provided with a list of nearby SingPost offices. You can also find SingPost offices in major shopping malls and commercial buildings.
What are the operating hours for SingPost branches?
The operating hours for SingPost branches vary depending on the location. However, most SingPost branches are open from 9:00 am to 6:00 pm on weekdays and from 9:00 am to 12:30 pm on Saturdays. Some SingPost branches may have extended operating hours or operate on Sundays, so it’s best to check with your nearest branch.
What are the current postage rates for standard mail in Singapore?
The current postage rates for standard mail in Singapore depend on the weight and size of your mail. SingPost offers a range of postage rates for local and international mail, including letters, postcards, and parcels. To find out the current postage rates, you can visit the SingPost website or consult a SingPost staff member at your nearest branch.
Does SingPost operate on Saturdays?
Yes, SingPost operates on Saturdays. However, the operating hours for SingPost branches on Saturdays may be shorter than on weekdays. Some SingPost branches may also be closed on Saturdays, so it’s best to check with your nearest branch.
What’s the best way to get in touch with SingPost customer service?
The best way to get in touch with SingPost customer service is by calling their hotline at +65 1605. You can also reach out to them via email or social media. SingPost customer service is available 24/7 to assist with any queries or concerns you may have.
