GXS Bank Singapore: A Comprehensive Guide to Banking Services and Products
If you’re looking for a digital bank in Singapore, you might want to check out GXS Bank. This bank was launched in 2022 as a joint venture between Grab Holdings and Singtel, two well-known brands in Singapore. GXS Bank offers a range of banking services that are accessible through both the Grab and Singtel apps, making it convenient for you to manage your finances on the go.

GXS Bank is the first digital bank in Singapore to be launched by a consortium, and it has received a digital banking license from the Monetary Authority of Singapore. This means that it operates entirely online without any physical branches, which can be a plus if you prefer to do your banking from the comfort of your own home. GXS Bank’s target audience is consumers and businesses who are looking for a better way to save and manage their money.
So, what can you expect from GXS Bank? In this article, we’ll take a closer look at the services it offers, its target audience and accessibility, and answer some frequently asked questions about the bank. Whether you’re a tech-savvy millennial or a small business owner, GXS Bank might have something to offer you. Keep reading to find out more.
Key Takeaways
- GXS Bank is a digital bank in Singapore launched by a consortium of Grab Holdings and Singtel.
- The bank offers a range of banking services that are accessible through both the Grab and Singtel apps.
- GXS Bank’s target audience is consumers and businesses who are looking for a better way to save and manage their money.
GXS Bank Services

GXS Bank offers a range of services to help you manage your finances and achieve your financial goals. Here are some of the services that GXS Bank provides:
Savings and Accounts
GXS Bank offers a range of savings accounts that cater to your specific needs. With GXS Savings Account, you can earn daily interest on your savings with no minimum balance requirement. You can also enjoy a competitive Effective Interest Rate (EIR) and Annual Percentage Rate (APR) on your savings.
Credit and Loans
GXS Bank offers credit and loan services to help you access credit when you need it. With GXS FlexiLoan, you can customise your loan to suit your needs and enjoy a competitive interest rate. GXS Bank also offers balance transfer services to help you consolidate your debts and save on interest payments.
Digital Banking Features
GXS Bank’s digital banking features make banking convenient and hassle-free. With the GXS App, you can manage your accounts, transfer funds, and pay bills on the go. You can also enjoy personalised services and relevant insights to help you make informed financial decisions. GXS Bank’s technological capabilities are backed by the Infocomm Media Development Authority’s Data Protection Trustmark, so you can be assured that your data is safe and secure.
Whether you are looking to save for a rainy day, access credit, or manage your finances on the go, GXS Bank has the services and features to help you achieve your financial goals. For more information on GXS Bank’s services, visit the Help Centre on their website.
Target Audience and Accessibility

Financial Inclusion
GXS Bank Singapore is dedicated to providing financial services to everyone in Singapore, especially those who are underbanked. If you are an early-jobber, self-employed entrepreneur, or gig economy worker, GXS Bank is the perfect choice for you. GXS Bank understands that many Singaporeans and Singapore Permanent Residents are not served by traditional banks, and they have created a platform that is accessible to everyone.
GXS Bank Singapore is committed to providing financial inclusion to all Singaporeans, including those who are underbanked. They have designed their platform to be accessible to everyone, regardless of their income or financial status. They offer a range of financial products and services that are tailored to the needs of underbanked customers, such as small businesses and self-employed entrepreneurs.
User Engagement
GXS Bank Singapore is committed to providing a user-friendly platform that is accessible to everyone. They understand that many Singaporeans are not familiar with digital banking, and they have designed their platform to be easy to use. If you are a Southeast Asian who is new to digital banking, GXS Bank is the perfect choice for you.
GXS Bank Singapore has designed their platform to be user-friendly and accessible to everyone. They offer a range of features that are designed to help you build your saving habit, such as rewards for saving and savings pockets. They also have a waitlist feature that allows you to join a queue to open an account, which is perfect for those who are new to digital banking.
In conclusion, GXS Bank Singapore is committed to providing financial inclusion and accessibility to everyone in Singapore. They offer a range of financial products and services that are tailored to the needs of underbanked customers, such as small businesses and self-employed entrepreneurs. They have also designed their platform to be user-friendly, making it accessible to everyone, regardless of their financial status or level of digital banking experience.
Frequently Asked Questions

What are the current interest rates offered by GXS Bank in Singapore?
GXS Bank offers competitive interest rates on their savings accounts. The current interest rates can be found on their website or by contacting their customer service team.
How can I apply for a career at GXS Bank in Singapore?
If you are interested in applying for a career at GXS Bank in Singapore, you can visit their website and browse through their current job openings. You can also submit your resume and cover letter for consideration.
What are the customer service contact details for GXS Bank?
You can contact GXS Bank’s customer service team through their website’s live chat feature, email, or hotline. Their customer service team is available 24/7 to assist with any inquiries or concerns.
Who holds the ownership of GXS Bank?
GXS Bank is owned by a consortium of investors, including Temasek Holdings, which is a Singaporean investment company.
Can you provide a summary of customer reviews for GXS Bank in Singapore?
GXS Bank has received positive customer reviews for their user-friendly mobile app, competitive interest rates, and efficient customer service. However, some customers have reported issues with the account opening process and account management.
What are the names of the four digital banks operating in Singapore?
The four digital banks operating in Singapore are GXS Bank, Grab-Singtel, Ant Group, and Sea Group. These banks offer innovative and convenient banking services to customers through their mobile apps.
