Best Tour Agencies in Singapore: Your Guide to Unforgettable Experiences

When planning a trip to Singapore, choosing the right tour agency can make all the difference in your experience. The best tour agencies in Singapore offer a variety of services that cater to your travel needs, ensuring a smooth and enjoyable holiday. These agencies can help you discover the vibrant culture, stunning attractions, and delicious cuisine that Singapore has to offer.

With so many options available, you might wonder which agencies are the most reliable and suited to your plans. Whether you are after detailed itineraries, personalised tours, or competitive pricing, there is a tour agency that can help turn your travel dreams into reality.

1) EU Holidays

EU Holidays is a wonderful choice for those eager to explore new places. Their range of tour packages makes it easy to find something that fits your interests. Whether you dream of seeing the Northern Lights or wandering the charming streets of Paris, they have you covered.

When you visit their office, you can feel the excitement in the air. The team is knowledgeable and ready to help you plan the perfect trip. They have done the research for you, ensuring that you get to experience both famous sites and hidden gems around the world.

Their success since 2010 speaks for itself, as they have been recognised for excellent service. With awards highlighting their commitment to quality, you can trust that your journey will be in good hands. Many happy customers share stories of their unforgettable experiences with EU Holidays.

If you’re looking for a travel agency that provides tailored itineraries or packaged tours, EU Holidays is the place to go. They cater to all types of travellers, from adventure seekers to families looking for fun. Reach out to them today to start planning your dream holiday.

Rating: 4.7 (1600 reviews)
Location: Suntec Singapore Convention & Exhibition Centre, 1 Raffles Blvd, Level 2, Crescent 2, 039593
Contact: 6958 8888
Website: Visit Website

2) New Shan Travel

New Shan Travel offers a warm and welcoming atmosphere. The staff are friendly and genuinely passionate about helping you plan your next adventure. They take the time to listen to your preferences and provide tailored options to suit your needs.

You’ll find a wide range of travel destinations to choose from. Whether you’re dreaming of relaxing in Bali or exploring the bustling streets of Hong Kong, they’ve got great options for you. Their partnerships with over 70 airlines help ensure you get the best deals.

What I loved most is their focus on creating unique experiences. New Shan Travel doesn’t just book standard packages; they craft personalised holidays that give you maximum value. It’s all about making your trip special and memorable.

If you’re looking for inspiration, their website is filled with exciting travel ideas. You can easily find options that suit your taste and budget. It’s a great starting point for planning your next getaway.

Rating: 4.6 (264 reviews)
Location: 133 New Bridge Rd, #22-03, Chinatown Point, 059413
Contact: 6481 1181
Website: Visit Website

3) Chan Brothers Travel Pte Ltd

When you visit Chan Brothers Travel, you can feel the excitement in the air. This agency has a reputation for offering diverse travel options. Whether you want a relaxing beach holiday or an adventurous trip, they have something for everyone.

The staff is friendly and knowledgeable. They take the time to understand your preferences and help customise your journey. You’ll find their suggestions useful, making planning your trip easy and enjoyable.

Their website is straightforward to navigate, allowing you to explore various destinations and travel styles. You can check out popular trips and even find the perfect package that fits your budget. It’s a great way to start your travel planning.

With a solid background in travel services, Chan Brothers is a trusted name. Many travellers recommend their services, reflecting their commitment to customer satisfaction.

Rating: 4.4 (2200 reviews)
Location: 150 South Bridge Road Fook Hai Building 01-12 & #07-01, 058727
Contact: 6438 8880
Website: Visit Website

4) Fayyaz Travels Pte Ltd

When you visit Fayyaz Travels Pte Ltd, you’ll feel their commitment to making your travel dreams come true. Their staff is passionate about travel and knows their destinations well. You can trust them to provide authentic experiences that meet your preferences.

Their personalised service is impressive. Each trip is tailored to your needs, so you won’t feel stressed while planning your holiday. They handle everything, from crafting your itinerary to arranging transport and guides.

Fayyaz Travels also offers exciting packages, whether you’re looking for a beach retreat or a cultural adventure. Their Hot Deals page is full of great offers that can help you save money while enjoying fantastic experiences.

Safety is a priority for them, and they make sure your journey is secure. You can contact their emergency services if any unexpected events arise while you are on holiday. With their support, you can relax and have a wonderful trip.

Rating: 4.7 (260 reviews)
Location: 435 Orchard Rd, #11-00, Wisma Atria, 238877
Contact: 6235 2900
Website: Visit Website

5) Pinnacle Travel Singapore

Pinnacle Travel Singapore is a great choice for anyone looking to explore the city and beyond. When you walk in, the staff greet you with a friendly smile. They really know their stuff and are eager to help you plan your perfect trip.

The range of services they offer is impressive. You can find tours for popular attractions, day trips, and even customised packages. They listen to your needs and give you options that suit your schedule and budget.

While there, I noticed how organised everything was. The booking process was smooth and straightforward. It felt good to know I could rely on their expertise.

Their location in Peninsula Plaza makes it convenient to stop by. Whether you need assistance or want to chat about your travel plans, Pinnacle Travel Singapore is definitely worth a visit.

Rating: 4.8 (64 reviews)
Location: 111 N Bridge Rd, #02-15, Peninsula Plaza, 179098
Contact: 6332 1522
Website: Visit Website

6) TravelConnect.sg

When you choose TravelConnect.sg, you can expect a personalised travel experience. Their tour guides are knowledgeable and responsive to your needs. You will find that itineraries are tailored to fit your interests, ensuring you get the best out of your trip.

I recently joined a tour led by Jay Jay, and it was fantastic. His enthusiasm and ability to share insights made each location come alive. He also managed to schedule prayer times seamlessly, which meant a lot to us.

The tours include visits to stunning places. The views are breathtaking, and you feel a deep connection to the beauty of each destination. The celebrations they plan, such as birthdays, add a special touch that makes your travel experience even more memorable.

TravelConnect.sg prides itself on creating unforgettable moments. The combination of great service and fabulous locations makes them a top choice for travellers in Singapore.

Rating: 4.9 (1300 reviews)
Location: 99 Arab St, 199795
Contact: 6384 7771
Website: Visit Website

7) Intriq Journey | Luxury Travel Agency in Singapore

When you think of luxury travel in Singapore, Intriq Journey stands out. This agency tailors unique experiences that cater to your every whim. From personalised itineraries to exclusive tours, they create memories you’ll cherish forever.

Their activities range from sidecar rides around famous landmarks to luxurious stays in boutique hotels. Each detail is carefully planned, ensuring you experience the best of your chosen destination.

The team at Intriq Journey is knowledgeable and attentive. They understand your preferences and provide exceptional service to make every trip enjoyable. Many clients rave about their trips to destinations like Israel and China, highlighting the comfort and surprise in each experience.

You’ll find Intriq Journey to be more than just a travel agency; it’s a partner in adventure.

Rating: 4.9 (68 reviews)
Location: 390 Havelock Rd, #04-06, Bollore King’s Centre, Singapore
Contact: 6219 1359
Website: Visit Website

8) Hello Singapore Tours

When you choose Hello Singapore Tours, you’re in for a real treat. Their tours feel personal and engaging, allowing you to dive into the local culture and daily life. You get to see both famous sights and hidden gems, which gives you a fuller picture of the city.

The team of tour guides really stands out. They are friendly and knowledgeable, ensuring that you have a great experience. You can tell they are passionate about showing off Singapore. The private tours mean that only your friends or family will be on the tour, making it feel exclusive and tailored to your interests.

Food lovers will enjoy their food tours. You’ll get to taste local dishes and learn about the history behind them. Eating like a local is easy with their guidance, which adds to the overall experience. Plus, the smaller group sizes allow for more interactions and questions throughout the tour.

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Their tours cater to both visitors and residents of Singapore, making it easy for anyone to explore the city’s rich culture. Whether you’re visiting for the first time or looking to rediscover your own backyard, Hello Singapore Tours offers a unique look at this vibrant city.

Rating: 5 (281 reviews)
Contact: 9630 8621
Website: Visit Website

9) 新加坡蜂旅遊 TSI TRAVEL Singapore

When you visit 新加坡蜂旅遊 TSI TRAVEL Singapore, you’ll find a friendly atmosphere right from the start. The staff is welcoming and eager to help you plan the perfect trip around Singapore. They take the time to understand your needs and suggest tailored options for you.

The agency offers various tours, from scenic views to cultural experiences. You can explore famous landmarks or local hidden gems. Each tour feels special, as they share insights that might not be found in a regular guidebook.

The location is easy to find, and you won’t have any trouble getting there. Once you arrive, you will feel a sense of excitement about the adventures that lie ahead. The modern and clean space adds to the experience, making you feel comfortable as you plan your journey.

Overall, your time spent here will be enjoyable, and you’ll leave feeling ready for your next adventure.

Rating: 5 (126 reviews)
Location: 1 Newton Rd, 307943
Contact: 8200 7307
Website: Visit Website

10) Monster Day Tours

When you think of exploring Singapore, consider Monster Day Tours. They offer a range of tours that cater to different interests, making each experience unique and memorable. I joined a walking tour that took us through the heart of the city, and it felt like I was discovering hidden gems only the locals know about.

The guides are friendly and knowledgeable, adding stories and insights that bring the history of Singapore to life. Their enthusiasm is contagious, and you’ll find yourself captivated by the sights and sounds around you. Whether you’re into food, culture, or adventure, they have a tour that fits your style.

I especially loved the small group format, which allows for a more personal experience. You get to connect with both your guide and fellow travellers, making it feel less like a tour and more like a fun outing with friends. Every tour feels tailored to the group, ensuring everyone has a fantastic time.

Make sure to wear comfortable shoes and have your camera ready. There’s plenty to see and do, and you’ll want to capture every moment!

Rating: 4.8 (2500 reviews)
Location: 71 Ayer Rajah Crescent, #04-01, 139951
Contact: 8858 9430
Website: Visit Website

Understanding Different Types of Tour Agencies

Tour agencies vary widely in services and focus. Selecting the right type can ensure your travel experiences match your needs and preferences. Here are three main categories to consider.

Tailor-Made Tour Specialists

Tailor-made tour specialists create personalised itineraries based on your interests and budget. They focus on giving you unique experiences that suit your preferences, whether it’s an adventure trip, a cultural exploration, or a relaxing retreat. Often, they include lesser-known attractions and activities that standard packages may miss.

These agencies work closely with you to understand your needs. They might ask about your favourite activities, travel style, and any specific destinations in mind. This way, they can craft a journey that feels special and tailored just for you.

Eco-Friendly Tour Providers

Eco-friendly tour providers focus on sustainable travel options. They aim to minimise environmental impact while promoting conservation. By choosing these agencies, you support eco-friendly practices and help protect natural resources.

These providers often partner with local communities and promote responsible tourism. This can include visiting conservation projects or engaging in activities that benefit the environment. You might participate in eco-tours that highlight wildlife and nature, ensuring your travel is both enjoyable and responsible.

Luxury Travel Agencies

Luxury travel agencies cater to those seeking high-end experiences. They offer exclusive services, such as private tours, fine dining, and hotel accommodations. Everything is planned to ensure maximum comfort and style throughout your trip.

These agencies often have partnerships with luxury brands, providing you with special perks, such as room upgrades or premium experiences. Their knowledgeable agents understand the latest trends and can recommend unique opportunities, ensuring your luxury getaway is memorable and enjoyable.

Key Considerations for Selecting a Tour Agency

Choosing the right tour agency involves considering several important factors. Understanding these points can help you make an informed decision, ensuring a smooth and enjoyable travel experience.

Accreditations and Certifications

When selecting a tour agency, check for accreditations and certifications. Reputable agencies often have memberships in professional organisations, which can signal their reliability. Look for affiliations with groups such as the Singapore Tourism Board or the International Air Transport Association (IATA).

These accreditations show that the agency meets certain standards in quality and service. Additionally, certifications assure you that the agency stays updated with industry trends and regulations. This can be crucial for your safety and satisfaction during your travels.

Customer Reviews and Testimonials

One of the best ways to gauge a tour agency’s quality is through customer reviews and testimonials. Spend time reading online feedback, which can provide insight into others’ experiences. Websites like TripAdvisor and Google Reviews are great places to start.

Look for comments on aspects like service, customer support, and value for money. Pay attention to recurring themes in both positive and negative reviews, as these can indicate patterns in the agency’s performance.

Don’t hesitate to ask for references from the agency itself. Speaking directly with past clients can give you a clearer picture of what to expect.

Range of Services Offered

Assessing the range of services offered is vital in making your choice. Different agencies specialise in different types of tours, so ensure their offerings align with your travel preferences.

Consider whether you want package tours, custom itineraries, or specific activities. Some agencies focus on adventure trips, while others may specialise in luxury or family-friendly options.

Additionally, check if they provide extra services like travel insurance, airport transfers, or local guides. This can enhance your overall experience and save you hassle during your trip. The more comprehensive the agency’s services, the better prepared you will be for your adventure.

Cultural Insights When Touring Singapore

When you explore Singapore, understanding its rich culture can enhance your experience. The city is a blend of traditions, customs, and flavours. You’ll find unique practices and delicious food that reflect its diverse heritage.

Understanding Local Customs

As you navigate Singapore, be aware of the local customs that shape day-to-day life. Greetings often involve a smile and a nod, while a handshake is also common. Respect is important, especially in places of worship.

When visiting temples or mosques, dress modestly. Removing shoes before entering is customary. If you’re dining with locals, wait for the host to start the meal before eating. Additionally, it’s polite to use both hands when giving or receiving items, such as a drink or a gift.

Culinary Experiences

Singapore’s culinary scene is a delightful mix of flavours influenced by its multicultural society. You should try local dishes such as Hainanese chicken rice, Laksa, and Chilli crab. Each dish tells a story of the nation’s diverse heritage.

Consider joining a food tour to discover hidden gems in local hawker centres. These are great places to taste authentic Singaporean food and meet friendly locals. Be sure to experience a food market, where you can sample street food and learn about its origins. You may even find cooking classes that let you create classic dishes yourself, further immersing you in the local culture.

Frequently Asked Questions

You may have several questions as you plan your trip to Singapore. Below are some common queries that can help guide you in choosing the right travel agency for your needs.

What are the top-rated travel agencies in Singapore for holiday planning?

The top-rated agencies include Chan Brothers Travel Pte Ltd, EU Holidays, and Pinnacle Travel Singapore. These agencies are known for their range of holiday packages and customer satisfaction.

Where can I find affordable tour packages from Singapore?

For affordable tour packages, consider checking agencies like New Shan Travel and Fayyaz Travels Pte Ltd. They often offer competitive prices and budget-friendly options without compromising quality.

Could you suggest some travel operators that offer the best tours in Singapore?

You can explore Chan Brothers Travel Pte Ltd and EU Holidays for some of the best tours in Singapore. These operators provide a variety of tours covering major attractions and unique experiences.

Who are the most reliable tour operators for a holiday in Singapore?

Agencies such as Pinnacle Travel Singapore and Fayyaz Travels Pte Ltd have built a solid reputation for reliability. They have received positive reviews for their service and attention to detail.

Which travel agency is renowned for providing excellent service in Singapore?

Chan Brothers Travel Pte Ltd is renowned for its excellent customer service. They focus on personalised attention and ensuring a smooth experience for all travellers.

Can you recommend travel agencies that specialise in customised tours in Singapore?

For customised tours, New Shan Travel and Pinnacle Travel Singapore can create tailored itineraries that fit your preferences. They work closely with you to design the perfect trip.

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