Tigerair Singapore: Your Friendly Budget Airline

Tigerair Singapore: Your Friendly Budget Airline

Are you planning a trip to Singapore and looking for affordable air travel options? Tigerair Singapore, a low-cost airline based in Singapore, might be just what you need. With its main base at Changi Airport, Tigerair operates services to regional destinations in Southeast Asia, Bangladesh, Taiwan, China, and India.

A tigerair singapore plane soaring through a clear blue sky, with the iconic tiger logo prominently displayed on the tail

Founded in 2003, Tigerair Singapore is a subsidiary of Singapore Airlines and has been operating as Tiger Airways Singapore Pte Ltd until 2013. With a focus on budget travel, Tigerair offers cheap and budget flights to multiple destinations, making air travel accessible to a wider audience.

If you’re wondering about the services and operations of Tigerair Singapore, keep reading to find out more. In this article, we’ll cover the company overview, operations and services, and frequently asked questions to help you make an informed decision about your air travel options.

Key Takeaways

  • Tigerair Singapore is a low-cost airline based in Singapore, operating services to regional destinations in Southeast Asia, Bangladesh, Taiwan, China, and India.
  • Founded in 2003, Tigerair Singapore is a subsidiary of Singapore Airlines, with a focus on budget travel and offering affordable flights to a wider audience.
  • In this article, we’ll cover the company overview, operations and services, and frequently asked questions to help you make an informed decision about your air travel options.

Company Overview

A tigerair singapore plane takes off against a clear blue sky, with the company logo prominently displayed on the aircraft's tail

Tigerair Singapore is a low-cost airline headquartered in Singapore. The airline is a subsidiary of the SIA Group and operates flights to regional destinations in Southeast Asia, Bangladesh, Taiwan, China, and India from its main base at Singapore Changi Airport.

History and Brand Evolution

Tigerair Singapore was established in 2004 as Tiger Airways and began operations in 2005. The airline was rebranded as Tigerair in 2013, with a new logo and livery. In 2017, Tigerair merged with Scoot, another low-cost carrier owned by the SIA Group, and the two airlines began operating under a single brand, Scoot.

Leadership and Stakeholders

Tigerair Singapore is led by CEO Lee Lik Hsin, who was appointed in May 2017. The airline is a subsidiary of the SIA Group, which is listed on the Singapore Exchange. The SIA Group owns several other airlines, including SilkAir and Scoot. Tigerair Singapore has independent board members and shareholders, including Value Alliance, a low-cost carrier alliance in the Asia-Pacific region.

Strategic Partnerships and Alliances

Tigerair Singapore has formed strategic partnerships and alliances to expand its commercial activities and improve its operations. In 2016, the airline entered into an interline arrangement with SpiceJet, an Indian low-cost carrier, to offer customers more travel options. Tigerair Singapore is also a member of Value Alliance, which allows the airline to offer customers more destinations and services through its partner airlines.

Operations and Services

Tigerair Singapore planes being serviced and loaded with luggage on the tarmac. Ground crew and equipment are visible

Route Network and Destinations

Tigerair Singapore operates as a low-cost carrier and offers services to regional destinations in Southeast Asia, Bangladesh, Taiwan, China, India, and Australia from its main base at Singapore Changi Airport. The airline has a strong presence in Southeast Asia and offers flights to popular tourist destinations such as Bangkok, Bali, and Phuket.

Fleet and Capacity Management

Tigerair Singapore operates a fleet of Airbus A320 aircraft with a seat capacity of up to 180 passengers. The airline has a strong focus on capacity management and load factors to ensure that it provides affordable air travel to its passengers.

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Customer Experience

Tigerair Singapore offers a budget-friendly flying experience with a focus on providing a hassle-free journey to its passengers. The airline offers a range of services such as online check-in, seat selection, and in-flight meals that can be purchased at an additional cost. The airline also has a user-friendly website and reservation system that makes it easy for passengers to book their flights.

Overall, Tigerair Singapore is a budget carrier that offers affordable air travel to a range of regional destinations in Southeast Asia, India, China, and Australia. The airline has a strong focus on capacity management, load factors, and customer experience to ensure that it provides a hassle-free journey to its passengers.

Frequently Asked Questions

Tigerair Singapore's FAQ page: logo, clear headings, concise answers, and vibrant colors

How can I check in for my Tiger Airways Singapore flight?

You can check in for your Tiger Airways Singapore flight online, via the Tiger Airways mobile app, or at the airport. Online check-in opens 72 hours before departure and closes 1 hour before departure. If you check in at the airport, you should arrive at least 2 hours before departure.

What are the baggage allowances for Tiger Airways?

Tiger Airways Singapore allows passengers to bring one carry-on bag and one personal item on board. The carry-on bag must not exceed 54cm x 38cm x 23cm and the personal item must not exceed 40cm x 30cm x 10cm. Checked baggage allowances vary depending on the fare type and destination. You should check the baggage allowance for your specific flight when you book your ticket.

How do I manage my Tiger Airways booking?

You can manage your Tiger Airways booking online via the Tiger Airways website or mobile app. You can view and change your flight details, add baggage, select seats, and purchase additional services. If you need assistance, you can contact Tiger Airways customer service.

What are the current destinations served by Tiger Airways from Singapore?

Tiger Airways Singapore currently serves several destinations in Asia, including Bangkok, Bali, Hong Kong, Kuala Lumpur, Manila, and Taipei. You should check the Tiger Airways website for the most up-to-date information on destinations and schedules.

What should I do if my Tiger Airways flight is cancelled or delayed?

If your Tiger Airways flight is cancelled or delayed, you should contact Tiger Airways customer service for assistance. They will provide you with information on your options, including rebooking on another flight or receiving a refund.

How can I contact Tiger Airways customer service for assistance?

You can contact Tiger Airways customer service via phone or email. The phone number and email address can be found on the Tiger Airways website. They are available to assist you 24 hours a day, 7 days a week.

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