Carousell Singapore: The Ultimate Online Marketplace for Buying and Selling
If you’re looking for a user-friendly marketplace to buy and sell goods and services in Singapore, Carousell Singapore is the perfect platform for you. Whether you want to declutter your home or find great deals on electronics, fashion, and furniture, Carousell Singapore has got you covered.

Getting started on Carousell Singapore is easy and straightforward. All you need to do is sign up for an account, list your items, and start chatting with potential buyers. With thousands of Carousellers using the platform daily, you’re sure to find someone interested in what you’re selling.
If you’re new to Carousell Singapore, you may have some questions about the transaction process or how to use the platform effectively. Don’t worry – we’ve got you covered. In this article, we’ll provide you with all the information you need to get started on Carousell Singapore and make the most of this user-friendly marketplace.
Key Takeaways
- Carousell Singapore is a user-friendly marketplace for buying and selling goods and services in Singapore.
- Getting started on Carousell Singapore is easy – simply sign up for an account, list your items, and start chatting with potential buyers.
- With thousands of Carousellers using the platform daily, Carousell Singapore is the perfect place to declutter your home or find great deals on electronics, fashion, and furniture.
Getting Started on Carousell

If you’re new to Carousell, getting started is easy! In this section, we’ll walk you through the process of creating a listing and setting up payments.
Creating a Listing
To create a listing, simply take a photo of the item you want to sell, write a description, and set a price. Make sure to choose the appropriate category and condition for your item. If you’re listing a fashion item, you can also choose a specific fashion category such as “Women’s Clothing” or “Men’s Shoes”.
Here are some tips for creating a successful listing:
- Take clear and well-lit photos of your item to attract buyers
- Write a detailed description of the item, including any flaws or defects
- Choose a competitive price based on similar listings on the platform
Once your listing is live, buyers can start making offers or asking questions about the item.
Setting Up Payments
Carousell offers several payment methods for buyers and sellers. You can choose to receive payment through DBS PayLah, PayNow, or bank transfer.
Here’s how to set up payments on Carousell:
- Go to your profile and select “Settings”
- Choose “Payments” and select your preferred payment method
- Follow the instructions to link your payment account to Carousell
Please note that Carousell charges a platform fee for each transaction. The fee is calculated as a percentage of the total transaction amount and varies depending on the category of the item.
That’s it! You’re now ready to start buying and selling on Carousell. Happy shopping!
Transaction Process

Communicating with Buyers and Sellers
Communication is key when it comes to transactions on Carousell. When you find an item you want to buy, you can start a chat with the seller to ask questions or clarify doubts about the item. You can also make an offer through the chat function. If the seller accepts your offer, you can then proceed to arrange for a meet-up to carry out the deal.
When selling on Carousell, it is important to communicate clearly with your buyers. Respond to their questions promptly and provide as much information as possible about the item you are selling. If you receive multiple offers for the same item, communicate with all interested buyers and let them know the status of the sale.
Shipping and Delivery
Carousell offers several options for shipping and delivery. You can opt for meet-up with the buyer to exchange the item and payment. Alternatively, you can choose to ship the item to the buyer using a courier service. If you choose to ship the item, make sure to package it securely and choose a tracked delivery option for added security.
Before making a purchase, check the delivery rates and estimated delivery date provided by the seller to ensure that they are acceptable to you. If you are a seller, make sure to provide accurate delivery rates and estimated delivery dates to avoid any disputes.
After-Sale Support
If you encounter any issues with a transaction on Carousell, you can file a dispute through the platform’s Buyer Protection or Certified transaction process. If you are a seller, make sure to mark the item as sold once the transaction is complete to avoid any confusion.
If you need any assistance with a transaction, Carousell’s customer support team is available to provide advisory and support. You can reach out to them through email or the chat function on the platform.
Remember to transact safely on Carousell by verifying the seller’s identity and avoiding scams. If you encounter any suspicious activity, report it to Carousell immediately.
Frequently Asked Questions

How can I create an account on Carousell?
Creating an account on Carousell is easy and free. Simply download the Carousell app from the App Store or Google Play Store, or visit the Carousell website. Once you have downloaded the app or visited the website, you can sign up using your Facebook account or your phone number.
What’s the best way to contact a seller on Carousell?
The best way to contact a seller on Carousell is through the chat function within the app. Once you have found an item you are interested in, simply click on the chat button and send a message to the seller. You can also ask questions about the item or negotiate the price through the chat function.
Can you guide me through making a purchase on Carousell?
Sure, making a purchase on Carousell is easy. Once you have found an item you want to buy, you can click on the “Buy Now” button and follow the instructions to make payment. You can pay using a credit card, debit card, or PayPal. Once payment is made, you can arrange for delivery or meet up with the seller to collect the item.
Is there a mobile app available for Carousell, and where can I download it?
Yes, there is a mobile app available for Carousell. You can download it from the App Store or Google Play Store. The app is free to download and use.
What should I do if I encounter an issue with my order on Carousell?
If you encounter an issue with your order on Carousell, you can contact the Carousell support team through the app or website. They will assist you with any issues you may have, such as disputes with the seller or problems with payment.
Where are the Carousell offices located in Singapore?
Carousell has offices located in various locations in Singapore, including Suntec City Tower, Paya Lebar Quarter, and Science Park Drive. You can find the full list of office locations on the Carousell website.