Introduction to the Brand
CHIANG KONG CRAFTSMAN PTE. LTD. (UEN: 201710702K) is a cornerstone of Singapore’s luggage industry, renowned for its expert repair services and quality new bag sales. Established in 2017 but with roots tracing back to a family business started in 2001, this Aljunied-based company brings over 30 years of experience to the table. Chiang Kong Craftsman Pte Ltd has built a strong reputation by serving over 40 airlines and countless individual customers, offering personalized care and craftsmanship that extends the life of luggage and provides stylish new options.
Summary of Its Services/Products
Chiang Kong Craftsman Pte Ltd offers a comprehensive suite of services and products tailored to meet all luggage-related needs:
- Luggage Repair Services: They specialize in mending torn bags, replacing wheels, handles, zippers, and locks, ensuring that all brands of luggage are restored with precision.
- New Bag and Luggage Sales: The company provides a variety of new bags and luggage, catering to customers looking to replace or upgrade their travel essentials.
Their services are designed to be accessible and affordable, with repair prices starting from as low as $8 for simple fixes. Customers can visit their physical store or take advantage of their online platform at Chiang Kong Shopify for repairs and purchases, with options for delivery or self-pickup.
Unique Value Propositions or Benefits
Chiang Kong Craftsman Pte Ltd stands out for its commitment to quality, convenience, and customer satisfaction. Key benefits include:
- Expert Craftsmanship: Their artisans blend traditional techniques with modern technology to deliver repairs that make luggage look brand new.
- Personalized Service: Each repair is handled with care, reflecting the personal touch of a family-run business that values the stories behind every item.
- Convenient Delivery: Their hassle-free delivery service brings repaired or new luggage directly to customers, saving time and effort.
- Affordable Pricing: With repairs starting at $8, they make high-quality services accessible to a wide audience.
- Versatility: They repair all brands of luggage, ensuring no customer is turned away, and their status as an authorized repair center for brands like Samsonite adds credibility.
- 30+ Years of Experience: Their long-standing presence in the industry underscores their reliability and expertise.
These qualities make Chiang Kong a trusted choice for both locals and travelers in Singapore.
Standout Features or Reviews
Chiang Kong Craftsman Pte Ltd has earned praise for its exceptional service and craftsmanship. A notable testimonial from Melissa Aw, featured on BestLah.sg, highlights their expertise: “My new Samsonite had a jammed reset button that could not bounce back up after setting the code. Went to them because it’s the authorized repair centre; to learn that my actions by pressing too hard on the reset caused my plight and it’s not under warranty.” This showcases their role as an authorized repair center for major brands and their transparency in assisting customers, even for non-warranty issues.
Their 30+ years of experience and partnerships with over 40 airlines further solidify their reputation. While specific reviews on platforms like Google Reviews or Trustpilot are not widely available due to their B2C and B2B focus, their consistent service and positive mentions on sites like Yelp and SG Review Ranger reflect their commitment to quality and customer satisfaction.
Areas of Singapore That They Serve
Chiang Kong Craftsman Pte Ltd is located at 11 Tannery Lane, #01-01, Singapore 347774, in the Aljunied area, a convenient spot accessible via public transport. Their services extend across Singapore, thanks to their delivery option, which allows customers from areas like Orchard, Marina Bay, and Jurong to access their expertise without visiting the store. Whether you’re a busy professional in the Central Business District or a resident in the heartlands, Chiang Kong ensures your luggage needs are met with ease.
How Does the Brand Meet Singapore’s Needs?
Singapore’s status as a global travel hub means that reliable luggage services are in high demand. CHIANG KONG CRAFTSMAN PTE. LTD. meets this need by offering expert repair services that extend the lifespan of luggage, promoting sustainability in a city that values eco-conscious practices. Their affordable pricing and ability to repair all brands make their services accessible to a wide range of customers, from frequent travelers to everyday commuters. The sale of new bags caters to those seeking durable, stylish options for their journeys. By providing a convenient delivery service, Chiang Kong aligns with the fast-paced lifestyle of Singaporeans, ensuring that quality luggage care is just a call or click away.
Contact Information and Social Media
- Legal Name: CHIANG KONG CRAFTSMAN PTE. LTD.
- UEN Number: 201710702K
- Contact Information:
- Address: 11 Tannery Lane, #01-01, Singapore 347774
- Phone/WhatsApp: +65 91002680
- Operating Hours: Mon-Sat 9:00 AM – 6:00 PM (Lunch break: 1:00 PM – 2:00 PM), Sun: Closed
- Social Media:
- Facebook: Chiang Kong Baggage – SG
- Customer Review Pages:
- Yelp: CHIANG KONG SERVICES
- Other: BestLah.sg
| Contact Type | Details | Availability |
|---|---|---|
| Address | 11 Tannery Lane, #01-01, Singapore 347774 | Mon-Sat 9:00 AM – 6:00 PM (Lunch: 1:00 PM – 2:00 PM), Sun: Closed |
| Phone/WhatsApp | +65 91002680 | Contact during business hours |
| Not available | Use phone or WhatsApp for inquiries |
Summary
CHIANG KONG CRAFTSMAN PTE. LTD. is a trusted name in Singapore’s luggage industry, offering expert repair services and a curated selection of new bags. With over 30 years of experience, a commitment to craftsmanship, and a convenient delivery service, they provide a seamless experience for customers across the city. Their status as an authorized repair center for brands like Samsonite and their focus on sustainability make them a valuable part of Singapore’s travel and lifestyle ecosystem. Whether you’re looking to revive a worn-out suitcase or purchase a new one, Chiang Kong Craftsman Pte Ltd delivers quality and care every step of the way.
Disclaimer
All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.