Introduction to Ninja Van
NINJA LOGISTICS PTE. LTD. (UEN: 201412014E), operating as Ninja Van, is a leading logistics provider in Singapore, renowned for its technology-enabled delivery solutions. Founded in 2014 by Singaporeans Lai Chang Wen, Shaun Chong, and Boxian Tan, Ninja Van has grown into Southeast Asia’s fastest-growing last-mile logistics company. With a mission to provide hassle-free deliveries, the company serves e-commerce businesses, SMEs, and enterprises, connecting Singapore to over 220 countries and territories. Their commitment to innovation and customer satisfaction makes them a trusted partner in Singapore’s dynamic logistics landscape.

Summary of Services and Products
Ninja Van offers a comprehensive range of logistics services tailored to meet the needs of businesses and individuals. Their key offerings include:
| Service | Description |
|---|---|
| Last-Mile Delivery | Fast and reliable delivery of parcels to customers across Singapore. |
| Contract Logistics | Tailored solutions for warehousing, fulfilment, and distribution. |
| Air, Sea, and Land Freight | Handling international shipments with expertise in customs clearance. |
| Warehousing and Fulfilment | Secure storage and order fulfilment to optimize inventory management. |
| Cold Chain Delivery | Temperature-controlled shipping for sensitive items like perishables. |
| B2B Restocking | Efficient delivery for business-to-business inventory restocking. |
| International Deliveries | Cross-border shipping to over 44 countries with a robust logistics network. |
| Freight Forwarding | Managing bulk imports and exports via air, sea, truck, or rail. |
With over 800 Ninja Points across Singapore, Ninja Van ensures convenient parcel drop-off and pickup. Their MyDHL+ platform provides real-time tracking and streamlined management, making shipping seamless for both businesses and individuals.
Unique Value Propositions
Ninja Van stands out for its innovative and customer-centric approach to logistics. Their key strengths include:
- Technology-Driven Efficiency: Utilizing vehicle routing algorithms and the MyDHL+ platform, Ninja Van optimizes delivery routes and provides real-time tracking for transparency.
- Extensive Network: With over 2,000 stations and hubs across Southeast Asia, including 800+ Ninja Points in Singapore, they offer unmatched coverage and accessibility.
- High Reliability: Maintaining a 98% service-level agreement (SLA), Ninja Van ensures timely deliveries, critical for e-commerce and business operations.
- Tailored Solutions: From cold chain logistics to Shopify integrations for e-commerce sellers, Ninja Van offers customized services to meet diverse needs.
- Regional Expertise: Operating in six Southeast Asian countries, they provide a singular access point for regional logistics, ideal for businesses expanding across borders.
These features make Ninja Van a preferred choice for businesses seeking reliable logistics solutions Singapore.
Standout Features and Customer Reviews
Ninja Van’s standout features include their extensive network of Ninja Points, which simplifies parcel collection, and their Shopify integration, which streamlines e-commerce shipping. The company is trusted by nearly 2 million shippers across Southeast Asia, reflecting their strong reputation. While customer reviews on platforms like Trustpilot show mixed feedback, with some praising their reliability and others noting delivery challenges, Ninja Van’s large customer base and partnerships with major e-commerce platforms like Lazada and Shopee highlight their industry trust. For example, their ability to handle 2 million parcels daily across Southeast Asia underscores their operational scale and efficiency. Customers can explore reviews on Google Maps by searching their address at 3 Kay Siang Road, Singapore 248923.
Areas of Singapore Served
Located at 3 Kay Siang Road, Singapore 248923, NINJA LOGISTICS PTE. LTD. serves businesses and individuals across Singapore. With over 800 Ninja Points strategically placed in urban hubs like Orchard and the Central Business District, as well as suburban areas like Tampines and Jurong, Ninja Van ensures accessibility island-wide. Their extensive network makes it easy for customers to drop off or pick up parcels at convenient locations, supporting both personal and business logistics needs.
How Ninja Van Meets Singapore’s Needs
Singapore’s economy thrives on e-commerce and international trade, requiring efficient and reliable logistics solutions. Ninja Van meets these needs by offering scalable services that support businesses of all sizes, from small startups to large enterprises. Their last-mile delivery and cold chain logistics cater to Singapore’s fast-paced lifestyle and growing demand for temperature-sensitive deliveries, such as fresh food and pharmaceuticals. By providing real-time tracking and Shopify integrations, Ninja Van empowers e-commerce sellers to deliver exceptional customer experiences. Their commitment to innovation aligns with Singapore’s vision as a smart nation, ensuring businesses stay connected in a globalized market.
Contact Information and Social Media
To connect with Ninja Van for inquiries or to explore their logistics solutions, reach out via:
- Address: 3 Kay Siang Road, Singapore 248923
- Contact: Visit their contact page for inquiries or to connect with their logistics team.
- Official Website: www.ninjavan.co/en-sg
- Social Media:
- Facebook: Ninja Van Singapore
- Instagram: ninjavan_sg
- LinkedIn: Ninja Van
Summary
NINJA LOGISTICS PTE. LTD., operating as Ninja Van, is a trailblazer in Singapore’s logistics sector, offering innovative and reliable solutions for e-commerce, SMEs, and enterprises. With services like last-mile delivery, cold chain logistics, and freight forwarding, supported by over 800 Ninja Points and a 98% SLA, Ninja Van ensures seamless shipping experiences. Their technology-driven approach and extensive network make them a vital partner in Singapore’s trade-driven economy. Whether you’re a business owner or an individual, Ninja Van is ready to deliver with efficiency and care. Contact them today to explore their logistics solutions.
Disclaimer
All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.

