Chuan Watch is a distinguished name in Singapore’s luxury watch industry, offering a wide range of services for discerning watch enthusiasts. Established in 1995 by Mr. Henry Lim, a seasoned Rolex technician with 15 years of experience trained in Switzerland, the company has grown into a family-run business with his sons Nick, Shaun, and Wayne at the helm. Specializing in the buy, sell, trade, service, polish, and restoration of luxury timepieces, Chuan Watch is dedicated to craftsmanship, precision, and authenticity.

What Chuan Watch Offers
Chuan Watch provides a comprehensive suite of services for luxury watches, including:
- Buying and Selling: Offering pre-owned luxury watches from brands like Rolex, Hublot, and Patek Philippe.
- Trading: Facilitating watch exchanges for collectors and enthusiasts.
- Servicing and Repairing: Expert maintenance by Swiss-trained technicians.
- Polishing and Restoration: Restoring timepieces to their original brilliance.
- Watch Accessories: Providing a curated selection of accessories to complement luxury watches.
As a registered dealer in second-hand goods authorized by Singapore authorities, Chuan Watch ensures the authenticity and provenance of every timepiece they handle. While they are not affiliated with the brands they sell, this independence allows them to offer a diverse selection of high-end watches from various manufacturers.
Unique Value Propositions and Benefits
What sets Chuan Watch apart is their unparalleled expertise and commitment to quality. Mr. Henry Lim’s extensive background as a Rolex technician, combined with the family’s dedication to the business, ensures that customers receive top-tier service. Their registration as a second-hand goods dealer further reinforces their commitment to authenticity, providing buyers with peace of mind. Additionally, their focus on customer satisfaction is evident in their friendly, knowledgeable staff and transparent dealings. Their one-year in-house warranty and buyback scheme at depreciated prices add further value for customers.
Standout Features or Reviews
Chuan Watch has earned a stellar reputation among customers, as reflected in their glowing reviews. On Trustpilot, they boast a 4.9-star rating based on over 970 reviews, with many customers praising their professionalism, expertise, and excellent service. Here are some highlights:
- Eddie Phua (June 11, 2025): “Very happy…excellent service, felt warm, trusted since 2000, will return.”
- Raymond Chew (June 10, 2025): “Great experience, excellent service, smooth transaction, will visit again.”
- Sue Ann Lee (June 10, 2025): “Exceeded expectations, professional, knowledgeable, passionate service.”
- Huiyuan Chew (May 26, 2025): “Super friendly, knowledgeable, confident buying, smooth, honest.”
- Geraldine Chung (May 17, 2025): “Fast, efficient, friendly, knowledgeable, reasonable price for Rolex repair.”
These testimonials underscore Chuan Watch’s ability to deliver exceptional experiences, making them a trusted name in the luxury watch market. Their high response rate to reviews (99% on Trustpilot) further demonstrates their commitment to customer satisfaction.
Areas of Singapore Served
Located in the heart of Singapore at 390 Victoria Street, #01-51/52 Golden Landmark Shopping Complex, Singapore 188061, Chuan Watch serves customers across the island. Their central location in the vibrant Kampong Glam area makes them easily accessible to both locals and tourists seeking luxury watch services.
How Does the Brand Meet Singapore’s Needs?
In a city-state like Singapore, where luxury and precision are highly valued, Chuan Watch plays a vital role. They cater to the local demand for high-end watches and provide expert maintenance services, ensuring that luxury timepieces remain in pristine condition. Their services appeal to a wide audience, from collectors seeking rare timepieces to individuals investing in quality watches. By offering competitive pricing, authentic products, and professional servicing, Chuan Watch meets the diverse needs of Singapore’s luxury watch market. Their expertise in watch restoration also supports sustainability by extending the life of valuable timepieces.
Contact Information and Social Media
For those interested in exploring Chuan Watch’s offerings, here’s how to get in touch:
- Address: 390 Victoria Street, #01-51/52 Golden Landmark Shopping Complex, Singapore 188061
- Phone: +65 6291 9118
- Mobile: Nick: +65 9627 9627, Shaun: +65 9029 6712, Wayne: +65 8428 5859
- Fax: +65 6291 0091
- Website: chuanwatch.com
- Email: [email protected]
- Operating Hours: Monday – Friday, 11:00 AM to 6:00 PM (Closed on Saturdays, Sundays, and Public Holidays)
- Social Media:
- Facebook: Chuan Watch
- Instagram: @chuanwatch
- Customer Reviews:
- Trustpilot: Chuan Watch Reviews
- Google Reviews: Available on Google Maps for CHUAN WATCH COLLECTION PTE. LTD.
- Carousell: Chuan Watch Carousell Reviews
Summary
CHUAN WATCH COLLECTION PTE. LTD. (UEN: 201010296K) is more than just a watch dealer; it’s a testament to decades of dedication to the art of horology. With a rich history, expert staff, and a commitment to authenticity, they continue to be a trusted name in Singapore’s luxury watch community. Whether you’re looking to buy a pre-owned Rolex, trade a Patek Philippe, or restore a cherished timepiece, Chuan Watch offers the expertise and service to meet your needs. Their central location, stellar reviews, and family-run ethos make them a standout choice for watch enthusiasts in Singapore.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.

