How to Redeem Your Singapore Rediscover Voucher: A Step-by-Step Guide

If you’re a Singaporean citizen or permanent resident, you may have received SingapoRediscovers vouchers in 2020 to help support local tourism. These vouchers can be redeemed for a variety of local experiences, such as staycations, tours, and attractions. If you’re wondering how to redeem your vouchers, you’ve come to the right place.

Understanding Singapore Rediscover Vouchers SingapoRediscovers vouchers are part of the Singapore government’s efforts to support local tourism and help businesses affected by the COVID-19 pandemic. Each eligible Singaporean citizen or permanent resident received S$100 worth of vouchers, which can be used to purchase local experiences until 30 June 2022. The vouchers cannot be exchanged for cash or used for overseas experiences.

Redeeming Your Vouchers To redeem your SingapoRediscovers vouchers, you can use one of five authorised booking platforms: Changi Recommends, GlobalTix, Klook, Traveloka, and Trip.com. These platforms offer a variety of local experiences, such as hotel stays, tours, and attractions. When booking, look for experiences marked with the SingapoRediscovers vouchers icon. At checkout, select the option to use your vouchers and enter your SingPass login details to complete the transaction.

Key Takeaways

• SingapoRediscovers vouchers are part of the Singapore government’s efforts to support local tourism and help businesses affected by the COVID-19 pandemic.
• To redeem your vouchers, use one of five authorised booking platforms and look for experiences marked with the SingapoRediscovers vouchers icon.
• SingapoRediscovers vouchers cannot be exchanged for cash or used for overseas experiences, and must be used by 30 June 2022.

Understanding Singapore Rediscover Vouchers

If you are a Singaporean aged 18 and above, you may be eligible for the SingapoRediscovers Vouchers. These vouchers are provided by the Singapore Tourism Board (STB) to encourage locals to explore Singapore’s tourism offerings and support local businesses.

Eligibility and Allocation

Each eligible Singaporean will receive S$100 worth of SingapoRediscovers Vouchers. These vouchers are non-transferable and can only be redeemed by the person whose name is on the voucher. You can check your eligibility and allocation through the SingPass portal.

Types of Redeemable Experiences

There are various types of experiences that you can redeem with your SingapoRediscovers Vouchers, including attractions, tours, hotels, and local food establishments. The eligible products are listed on the STB’s website, and you can search for them based on your interests and preferences.

Redemption Channels

There are multiple channels through which you can redeem your SingapoRediscovers Vouchers. You can do so through the authorised booking partners listed on the STB’s website, or at selected physical counters such as community centres and residents’ committee centres. You can also activate child/youth subsidies if applicable when redeeming your vouchers.

In summary, the SingapoRediscovers Vouchers are a great way to support local businesses and explore Singapore’s tourism offerings. Make sure to check your eligibility and allocation, and choose from the various types of redeemable experiences available. With multiple redemption channels available, it is easy to use your vouchers and rediscover the beauty of Singapore.

Redeeming Your Vouchers

Redeeming your Singapore Rediscover Vouchers is a simple process that can be done either online or in-person at physical counters. Here are the steps to follow to redeem your vouchers:

Step-by-Step Redemption Process

1. Visit one of the authorized booking partners such as Changi Recommends, GlobalTix, Traveloka, Trip.com, or Klook.
2. Browse through the eligible products marked with the SingapoRediscovers vouchers icon.
3. Add your desired “Singapoliday” experience to the cart.
4. At the checkout page, enter your voucher code to apply the discount.
5. Complete the payment process using your preferred payment method.
6. Wait for the e-mail confirmation of your booking.

Using Singpass for Verification

To redeem your vouchers online, you need to verify your identity using Singpass. Here’s how to do it:

1. Have your Singpass ready.
2. Choose your preferred booking partner and follow their redemption process.
3. You will be redirected to the Singpass verification page.
4. Enter your Singpass credentials to verify your identity.
5. Once verified, you can proceed with the redemption process.

Common Issues and Solutions

If you encounter any issues while redeeming your vouchers, here are some common problems and their solutions:

1. Singpass Verification Failure – Make sure you have a valid Singpass account and that you have entered the correct credentials.
2. Fraudulent Activities – Do not share your voucher code with anyone else, as it may lead to fraudulent activities.
3. Resale of Vouchers – Do not attempt to resell your vouchers, as it is against the terms and conditions of the scheme.
4. Physical Counters – If you prefer to redeem your vouchers in-person, make sure to bring your NRIC or passport for verification.

By following these simple steps and tips, you can easily redeem your Singapore Rediscover Vouchers and enjoy a memorable “Singapoliday” experience.

Frequently Asked Questions

What steps should I follow to redeem my SingapoRediscovers vouchers online?

To redeem your SingapoRediscovers vouchers online, you need to follow these simple steps:

1. Log in to your SingPass account.
2. Visit the official SingapoRediscovers website.
3. Browse through the available activities and select the one you want to book.
4. Add the activity to your cart and proceed to checkout.
5. Select “SingapoRediscovers Vouchers” as your payment method.
6. Enter the voucher code and click “Apply”.
7. Review your booking details and click “Confirm” to complete the transaction.

Is there an expiry date for the SingapoRediscovers vouchers?

Yes, the SingapoRediscovers vouchers expire on 30 June 2022. Make sure to redeem your vouchers before the expiry date to avoid losing them.

How can I check the balance of my SingapoRediscovers vouchers?

You can check the balance of your SingapoRediscovers vouchers by logging in to your SingPass account and visiting the “SingapoRediscovers Vouchers” page. The remaining balance will be displayed there.

What can I do if I’m unable to redeem my vouchers online?

If you are unable to redeem your vouchers online, you can visit any of the designated physical locations to redeem them. These locations include community centres, selected hotels, and attractions.

Can SingapoRediscovers vouchers be donated, and if so, how?

Yes, SingapoRediscovers vouchers can be donated to charity organizations. To donate your vouchers, visit the official SingapoRediscovers website and select the “Donate Vouchers” option. Follow the instructions provided to complete the donation process.

Are there any specific terms and conditions I should be aware of when using my SingapoRediscovers vouchers?

Yes, there are certain terms and conditions that you should be aware of when using your SingapoRediscovers vouchers. These include:

• Vouchers can only be used for local attractions, tours, and hotels that are approved by the Singapore Tourism Board.
• Vouchers cannot be used for purchases of food, beverages, or souvenirs.
• Vouchers cannot be exchanged for cash or other forms of payment.
• Vouchers cannot be combined with other promotions or discounts.
• Vouchers cannot be transferred or sold to other individuals.
• Vouchers are non-refundable and non-replaceable if lost or stolen.

Make sure to read and understand the terms and conditions before using your SingapoRediscovers vouchers.