OnlineDoctor.sg is changing the way you access healthcare in Singapore. By offering convenient telemedicine services, you can consult with doctors from the comfort of your home. No more long waiting times or hefty bills at traditional clinics. With OnlineDoctor.sg, you’ll get expert medical advice and necessary prescriptions quickly and efficiently.

The site also provides a wide range of services, from health screening reviews to travel medication advice. This means you’ll have access to thorough and professional healthcare support whenever you need it. The digital platform ensures that your health concerns are addressed promptly and thoroughly.
Customer reviews indicate a decent level of satisfaction with OnlineDoctor.sg’s services. While ratings can be mixed, many users appreciate the ease and convenience of online consultations. If you need to reach out, their contact information and operating hours are clearly listed, making it simple to get the help you need right away.
Key Takeaways
- OnlineDoctor.sg offers convenient telemedicine services in Singapore.
- The platform provides comprehensive health services, including screenings and travel advice.
- Customer reviews highlight the ease and efficiency of their online consultations.
About OnlineDoctor.sg

OnlineDoctor.sg is a convenient online platform that offers teleconsultation services, brought to you by Digital Health Clinic. You can easily consult with a Singapore-registered doctor via video call. It’s designed to complement traditional visits to brick-and-mortar clinics.
The service operates on weekdays from 9am to 3pm and is closed on weekends and public holidays. Consultations cost $18, which includes a digital medical certificate if needed. Medicines can be delivered to your home on the same day for a $5 fee.
Key Features
- Accessible and Simple: No need for apps. Just use WhatsApp for a seamless experience.
- Licensed Service: Digital Health Clinic is licensed by the Ministry of Health (MoH), ensuring you receive professional care.
- Flexible Payment Options: Pay conveniently using PayNow or credit cards.
Services Offered
- General Medical Consultations: Receive medical advice, diagnosis, or treatment from the comfort of your home.
- Chronic Medication Replenishment: Manage and refill your ongoing prescriptions online.
- Laboratory and Health Screening Results Review: Get interpretations and advice on your test results remotely.
- Travel Medication Advice: Receive essential consultations and prescriptions for travel.
- Specialist Referrals: Access a network of specialists for specific medical needs.
To prepare for your teleconsultation, make sure you’re in a quiet, well-lit place with a stable internet connection. Having tools such as a thermometer, blood pressure monitor, and glucometer can be helpful. You can even send photographs of any concerning conditions in advance to ensure a thorough consultation.
With a high rating on Google and over 150 reviews, OnlineDoctor.sg is praised for its quick and efficient service. Enjoy the convenience of professional healthcare from home with this reliable telemedicine provider.
Scope of Services

Online Doctor Video Consults
You can consult with a Singapore-registered general practitioner via video calls. Doctors are available on weekdays from 9am to 3pm. Each consultation costs $18. If you need a digital medical certificate, it is included in the fee.
Consultations for Various Conditions
Teleconsultations can address non-emergency medical issues like common colds, rashes, and headaches. They can also help manage chronic conditions like hypertension and diabetes.
Prescription and Medication Delivery
After a consultation, you can get prescribed medications delivered to your home. The delivery fee is $5, and the medicines usually arrive within 4 to 6 hours if ordered before 3pm.
Chronic Medication Replenishment
If you need to refill your ongoing prescriptions, you can do it online. This ensures you stay on track with your treatment without visiting a clinic.
Laboratory Results Review
You can discuss your lab results with the doctor. This helps you understand your health status without having to leave your home.
Travel Medication Advice
Before you travel, you can get medical advice and necessary prescriptions to stay healthy on your trip.
Specialist Referrals
If you need specialised medical attention, your doctor can refer you to a network of specialists. This ensures you get the right care promptly.
Convenient and Secure
You don’t need to download an app. The whole process is quick and straightforward, making it easy to fit healthcare into your busy life.
Remember, you can consult with a doctor even if you don’t need medication. The flexibility of teleconsultations allows you to receive professional medical advice at your convenience.
Customer Reviews

Customers have shared their thoughts on Medical Concierge SG, highlighting both the convenience and high quality of services. Here is what they have to say:
Positive Experiences
Many users have praised the 24/7 support available. This feature is especially appreciated during emergencies.
Another commendable aspect is the quick access to medical specialists, which has been cited as a crucial benefit for many.
Smooth Appointment Coordination
Medical Concierge SG has been noted for its smooth appointment coordination. Users value the ease with which appointments are arranged, reducing the stress of managing health issues.
| Feature | Customer Feedback |
|---|---|
| 24/7 Support | Available anytime, great for emergencies |
| Quick Specialist Access | Prompt access to specialists when needed |
| Smooth Coordination | Easy and hassle-free appointment scheduling |
Customer Appreciation
Feedback also reveals that customers particularly appreciate the personalised care provided. This level of dedication leaves many feeling more assured about their healthcare.
For those looking for a reliable and stress-free healthcare experience, the positive reviews of Medical Concierge SG reflect a service that meets these needs well.
Contact Information & Opening Hours

You can contact OnlineDoctor.sg through several convenient methods.
Phone: There is no specific phone number provided, but you can reach out via their website.
WhatsApp: +65 8897 7900
Email: [email protected]
Payment Methods: They accept payments through PayNow and credit cards.
Opening Hours:
- Weekdays: 9:00 AM to 3:00 PM
- Weekends and Public Holidays: Closed
Consult Fees:
- Teleconsultation: $18 Nett per session
- Medicine Delivery Fee: $5 Nett for same-day delivery within 4-6 hours (last order at 3 PM daily)
For a smooth experience, make sure you’re in a quiet, well-lit room with a stable internet connection.
Frequently Asked Questions
Discover the best online doctor consultation services available in Singapore, including cost-effective options and how to obtain and verify medical certificates (MCs).
What are the top-rated online doctor consultation services in Singapore?
Some highly-rated platforms include OnlineDoctor.sg, offering a range of specialists and telemedicine services, and ALTT Medical, known for its 24/7 medical concierge support. These platforms provide convenient and timely medical consultations to meet various healthcare needs.
How can I get a medical certificate (MC) through an online consultation?
Obtaining an MC through online consultation is quite straightforward. You schedule a virtual visit with a doctor, discuss your symptoms, and if appropriate, the doctor will issue an MC which can be emailed to you. Some platforms even provide this service within minutes.
Is there a cost-effective option for teleconsultations in Singapore?
OnlineDoctor.sg offers cost-effective teleconsultations starting at $18. This makes it more affordable compared to traditional in-person visits. Always check for transparent pricing and reviews to ensure the best value for your healthcare needs.
Are there any online platforms offering free doctor consultations in Singapore?
Currently, there are limited options for free consultations. Some platforms may provide initial consultations or promotional offers at no cost. It’s advisable to keep an eye out for these offers and verify their terms directly with the service providers.
How does one verify the authenticity of a medical certificate obtained online?
To verify an online MC, ensure it includes the doctor’s name, their medical registration number, and the issuing platform’s details. You can also contact the issuing platform or doctor directly to confirm its legitimacy.
Which online medical concierge services are recommended for immediate consultations?
ALTT Medical provides a leading 24/7 medical concierge service that handles urgent appointments and special healthcare needs. Their concierge service supports both locals and foreigners efficiently, making them a good choice for immediate medical consultations.
Disclaimer: The information in this article is based on online resources from Singapore and serves as a guide. To ensure you have the most up-to-date information, we recommend verifying details with relevant Singaporean authorities or organizations. If you notice discrepancies, please inform us so we can update the information.
