Legal Name: Maybank Singapore Limited
UEN Number: 201804195C
Introduction to the Brand
Maybank Singapore Limited is a cornerstone of Singapore’s financial landscape, delivering a comprehensive suite of banking services to individuals, small businesses, and large corporations. Established in Singapore in 1960, it is a vital part of the Maybank Group, one of Southeast Asia’s largest banking groups, with a network spanning over 2,600 branches across 18 countries, including all 10 ASEAN nations. Recognized as a Domestic Systemically Important Bank (D-SIB) since 2015, Maybank Singapore combines global expertise with a deep understanding of local needs, making it a trusted partner for financial growth and stability.
Summary of Services and Products
Maybank Singapore offers a diverse portfolio of financial solutions designed to cater to a wide range of customers. Its key offerings include:
- Retail Banking: Comprehensive personal banking services, including savings accounts, privilege wealth, and premier wealth programs for tailored financial planning.
- Private Wealth Management: Customized solutions for high-net-worth individuals, focusing on wealth preservation and growth.
- SME Banking: Specialized support for small and medium-sized enterprises, including financing and cash management.
- Global Banking: Services such as loans, trade financing, deposits, remittances, and Global Markets for corporate and institutional clients.
- Islamic Banking: Sharia-compliant products, ensuring ethical and inclusive financial options.
- Investment Banking: Expertise in corporate finance, debt markets, equity capital markets, and derivatives.
- Stock Broking: Access to local and international stock markets for retail and institutional investors.
- Insurance and Takaful: Comprehensive insurance solutions, including Islamic insurance options.
- Asset Management: Professional portfolio management to optimize investment returns.
These services are supported by Maybank’s advanced digital platforms, such as Maybank2u, which provide seamless online and mobile banking experiences.
Unique Value Propositions and Benefits
Maybank Singapore stands out for its ability to blend global reach with localized expertise. Here are some of its key strengths:
- Extensive Regional Network: With over 2,600 branches across 18 countries, Maybank offers unparalleled access to ASEAN markets and beyond, ideal for businesses with regional ambitions.
- Cutting-Edge Digital Banking: The Maybank2u platform provides secure, user-friendly access to banking services, enabling customers to manage finances anytime, anywhere.
- Customer-Centric Approach: Maybank prioritizes personalized service, ensuring solutions are tailored to individual and business needs.
- Commitment to Sustainability: The bank actively supports green initiatives, including sustainable financing, aligning with Singapore’s push for environmental responsibility.
- Award-Winning Excellence: Maybank has earned recognition for its innovation, customer service, and contributions to the financial sector, reinforcing its reputation as a reliable institution.
Standout Features and Customer Reviews
Maybank Singapore is lauded for its responsive and professional service, particularly in corporate banking. A review on Trustpilot praised the Singapore Maybank Corporate Banking team, specifically highlighting team members Daron and Deric for their exceptional responsiveness and dedication to keeping clients informed throughout processes. This level of service sets Maybank apart, especially when compared to other local banks, as noted by customers. Additionally, Maybank’s focus on digital innovation ensures a secure and convenient banking experience, with robust measures implemented in consultation with the Monetary Authority of Singapore to combat scams.
Customer feedback can also be found on platforms like Glassdoor, where Maybank Singapore has an overall rating of 3.6 out of 5 based on 230 reviews, reflecting positive sentiments about its work environment and customer service culture.
Areas of Singapore Served
Maybank Singapore ensures accessibility across the island with 18 banking branches, 4 Premier Wealth Centres, and 1 Private Wealth Lounge. It also operates 11 ATMs and provides access to the atm5 shared network, which includes over 200 ATMs island-wide. This extensive presence ensures that customers in urban and suburban areas can easily access Maybank’s services, whether for personal banking, wealth management, or business solutions.
| Service Type | Locations Available |
|---|---|
| Banking Branches | 18 across Singapore |
| Premier Wealth Centres | 4 specialized centres |
| Private Wealth Lounge | 1 exclusive lounge |
| ATMs | 11 Maybank ATMs + over 200 via atm5 |
How Maybank Meets Singapore’s Needs
Maybank Singapore is deeply embedded in the nation’s financial ecosystem, addressing the diverse needs of Singaporeans and businesses. As a D-SIB, it plays a pivotal role in maintaining economic stability and fostering growth. The bank supports local SMEs through tailored financing solutions, helping them navigate the competitive market. Its Islamic banking offerings promote financial inclusion, catering to Singapore’s multicultural population. Additionally, Maybank’s commitment to sustainable financing, with initiatives like green trade finance, aligns with Singapore’s Smart Nation and sustainability goals. By partnering with fintechs and supporting community development, Maybank contributes to a vibrant and inclusive financial landscape.
Contact Information and Social Media
For inquiries or assistance, Maybank Singapore offers multiple contact channels tailored to specific needs:
- Customer Service: 1800-629 2265 (1800-MAYBANK), (+65) 6533 5229 (Overseas)
- Hours: 8am–8pm (Full Services), 8pm–8am (Emergency Services for Fraud/Scam Reporting & Lost/Stolen Cards)
- Press *1 for Scam and Fraudulent Transaction Reporting or to suspend Maybank2u access.
- Auto Finance: 6550 7888, (+65) 6550 7888 (Overseas), 9am–6pm, Mon–Fri (excluding public holidays)
- Business Banking: 1800-777 0022, (+65) 6777 0022 (Overseas), 9am–6pm, Mon–Fri (excluding public holidays)
- Maybank Private: 1800-438 3888, (+65) 6438 3888 (Overseas), 8am–8pm (Full), 8pm–8am (Emergency)
- Maybank Premier: 1800-536 7888, (+65) 6536 7888 (Overseas), 8am–8pm (Full), 8pm–8am (Emergency)
- Maybank Privilege: 1800-536 9888, (+65) 6536 9888 (Overseas), 8am–8pm (Full), 8pm–8am (Emergency)
- Merchant Acquiring: 1800-629 2265 (1800-MAYBANK), (+65) 6533 5229 (Overseas)
- Phone Banking (Dial-Link): 1800-484 2088, (+65) 6484 2088 (Overseas), 8am–8pm (Full), 8pm–8am (Emergency)
Social Media Links:
- Facebook: Maybank Singapore
- Instagram: MaybankSG
- LinkedIn: Maybank
Summary
Maybank Singapore Limited is a trusted financial partner, offering a wide range of services that cater to the diverse needs of Singapore’s residents and businesses. With its extensive network, innovative digital platforms, and commitment to sustainability, Maybank continues to drive financial inclusion and economic growth. Whether you’re seeking personal banking solutions, SME support, or global banking expertise, Maybank Singapore delivers with professionalism and care, solidifying its role as a cornerstone of Singapore’s financial sector.
Disclaimer
All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.