Introduction
CATSMART SUPPLY AND DISTRIBUTION PTE. LTD., with the legal name CATSMART SUPPLY AND DISTRIBUTION PTE. LTD. and UEN 201703966K, stands as Singapore’s largest cat specialty store, bringing over 20 years of expertise to the pet industry. Since its founding in 2015, CatSmart has become a haven for cat lovers, offering an extensive range of high-quality, affordable cat products. With a user-friendly online store and multiple physical retail outlets across Singapore, CatSmart makes it easy for pet owners to find everything their feline friends need. Whether you’re a first-time cat parent or a seasoned owner, CatSmart’s dedication to quality and service makes it a trusted choice.
Summary of Services and Products
CatSmart is a one-stop shop for all things feline, boasting an impressive inventory of over 10,000 products from more than 400 renowned brands, including Snappy, Whiskers2Tail, Naturea, and Finesse. Their offerings include:
- Cat Food: A wide selection of dry and wet food, including human-grade options and specialized diets.
- Litter and Accessories: From all-natural cat litter to litter boxes and grooming tools.
- Furniture and Toys: Stylish scratching posts, cozy beds, and engaging toys designed for feline comfort and fun.
- Treats: Irresistible treats to keep your cat happy and healthy.
In addition to their physical stores, CatSmart’s online platform (CatSmart Singapore) provides a seamless shopping experience with seven-day delivery and app-exclusive deals, such as $10 off your first purchase with the code “Hello10” (CatSmart App).
Unique Value Propositions
CatSmart’s strength lies in its comprehensive approach to cat care. The team conducts thorough research to curate the best products, ensuring quality and value. Key benefits include:
- One-Stop Convenience: With over 10,000 products, CatSmart eliminates the need to shop multiple stores.
- Expert Support: Knowledgeable specialists are available to answer questions and provide tailored advice.
- Fast Delivery: Seven-day delivery ensures you get your cat’s essentials quickly.
- Innovative Shopping: Their mobile app, available on iOS and Android, offers a user-friendly interface and secure payment options like PayPal, Mastercard, and Visa (CatSmart Mobile App).
This commitment to excellence has earned CatSmart the SME Excellence Business Award, recognizing their contributions to Singapore’s community and their role as an inspiration for other businesses (CatSmart About Us).
Standout Features and Reviews
CatSmart’s dedication to customer satisfaction is evident in its accolades. The company was named Singapore’s #1 Best Customer Service Provider in Pet Supply Retail for two consecutive years, as reported by The Straits Times on 21 August 2024, based on a survey of nearly 10,000 respondents (The Straits Times Survey). Customers praise the friendly staff, extensive product range, and the unique charm of resident cats at their Jalan Leban store, which adds a delightful experience for visitors (CatSmart Jalan Leban Reviews). The store’s inviting atmosphere and knowledgeable team, including staff members like Ben and Syafiqah, make shopping a pleasure.
Areas of Singapore They Serve
CatSmart operates multiple physical stores across Singapore, ensuring accessibility for cat owners island-wide. Their locations include:
| Store Location | Address | Operating Hours |
|---|---|---|
| Jalan Leban (Flagship Store) | 14 Jalan Leban, Singapore 577553 | Mon–Sun, 11 AM–9 PM |
| Loyang Point | 258 Pasir Ris Street 21, #02-01, Singapore 510258 | Mon–Sun, 11 AM–9 PM |
| Bukit Batok | 153 Bukit Batok Street 11, #01-290, Singapore 650153 | Mon–Sun, 11 AM–9 PM |
| Sembawang | 411 Sembawang Rd, Singapore 758388 | Mon–Sun, 11 AM–9 PM |
Additionally, their online store serves customers across Singapore, with free shipping on orders over $100 (CatSmart Singapore).
How CatSmart Meets Singapore’s Needs
In Singapore’s urban environment, where space and time are at a premium, CatSmart addresses the needs of cat owners by offering a comprehensive range of products tailored to city living. Their space-saving cat furniture and high-nutrition food options cater to the demands of urban households, ensuring cats remain healthy and happy. The availability of expert advice, both in-store and via their mobile app’s messaging feature, provides personalized support for busy pet owners. CatSmart’s focus on quality and affordability aligns with Singapore’s high standards, making it easier for residents to care for their pets without breaking the bank. Their expansion plans, including ambitions to open additional stores, reflect their commitment to serving Singapore’s growing community of cat lovers (LinkedIn Profile).
Contact Information and Social Media
To connect with CatSmart, visit one of their physical stores or reach out through their social media channels:
- Phone: +65 6250 6866 (Jalan Leban store)
- Instagram: CatSmart Instagram
- Facebook: CatSmart Facebook
- YouTube: CatSmart YouTube
- Telegram: CatSmart Telegram
- TikTok: CatSmart TikTok
- LinkedIn: LinkedIn Profile
For customer reviews, check their Google Reviews via their Jalan Leban store listing (CatSmart Jalan Leban) or visit their testimonials page (CatSmart Testimonials).
Summary
CATSMART SUPPLY AND DISTRIBUTION PTE. LTD. is a cornerstone of Singapore’s pet industry, offering an unparalleled selection of cat products and exceptional customer service. With over 20 years of expertise, multiple store locations, and a robust online platform, CatSmart makes it easy for cat owners to provide the best for their pets. Their recognition as Singapore’s top pet supply retailer, combined with their commitment to quality and community, makes them a trusted partner for feline care. Whether you’re shopping for premium cat food, stylish furniture, or expert advice, CatSmart delivers with care and convenience. Visit their stores or explore their website to discover why they’re the go-to choice for cat lovers across Singapore.
Disclaimer
All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.