Mediation Singapore: A Comprehensive Guide to Resolving Disputes Peacefully
If you’re facing a dispute or conflict, you might be wondering what options you have for resolving it. One option that’s gaining popularity in Singapore is mediation. Mediation is a confidential and voluntary process that can help you avoid the time, expense, and stress of going to court. In this article, we’ll introduce you to mediation in Singapore and explain how it works.

Understanding mediation in Singapore starts with knowing that it’s a form of alternative dispute resolution. In other words, it’s a way of resolving conflicts outside of the courtroom. Mediation involves a neutral third party (the mediator) who helps the parties involved in the dispute come to a mutually acceptable agreement. The mediator doesn’t make decisions or impose solutions; instead, they facilitate communication and negotiation between the parties. Mediation is often less formal and more flexible than court proceedings, and it can be used to resolve a wide range of disputes.
Mediation services and resources are available in Singapore through a variety of organisations. For example, the Singapore Mediation Centre (SMC) is a leading provider of mediation and other alternative dispute resolution services. The Community Mediation Centre (CMC) provides mediation services for residents to resolve relational, community, and social disputes. The Singapore International Mediation Centre (SIMC) is Asia’s first specialised alternative dispute resolution mechanism for the aviation and maritime industries. These are just a few examples of the many resources available in Singapore for those who want to try mediation.
Understanding Mediation in Singapore

When it comes to resolving disputes in Singapore, mediation is a popular and effective option. In this section, you will gain a better understanding of the mediation landscape in Singapore, the mediation process and stages, as well as the roles and responsibilities of the parties involved.
The Mediation Landscape
In Singapore, there are several mediation services available to parties who wish to resolve their disputes outside of court. These services include the Singapore Mediation Centre (SMC), the Singapore International Mediation Centre (SIMC), and the Community Mediation Centre (CMC).
The SMC is a non-profit organisation that provides mediation services for civil and commercial disputes. The SIMC, on the other hand, is a private organisation that provides mediation services for international disputes. The CMC provides mediation services for community disputes, such as neighbour disputes and family disputes.
Mediation Process and Stages
The mediation process in Singapore typically involves the following stages:
- Opening Statement: The mediator will make an opening statement to explain the mediation process and set the ground rules.
- Private Session: The parties will have the opportunity to speak privately with the mediator to discuss their concerns and interests.
- Joint Session: The parties will come together to discuss the issues and work towards a settlement agreement.
- Settlement Agreement: If the parties are able to reach a mutually acceptable settlement agreement, it will be put in writing and signed by all parties.
Roles and Responsibilities
The mediator’s role in mediation is to act as a neutral third party who facilitates communication between the parties and guides them towards a settlement agreement. The mediator does not make any decisions for the parties, but helps them to reach their own decisions.
The parties have the responsibility to communicate effectively and in good faith during the mediation process. They should also come to the mediation with an open mind and a willingness to work towards a resolution.
Confidentiality is an important aspect of mediation in Singapore. The mediation process is confidential, and anything discussed during the mediation cannot be used as evidence in court without the parties’ consent.
Overall, mediation in Singapore provides parties with a flexible and cost-effective way to resolve their disputes. With the help of a neutral third party, parties are able to maintain control over the outcome of their dispute and reach a settlement agreement that works for all parties involved.
Mediation Services and Resources

Types of Mediation Services
In Singapore, mediation is a popular alternative dispute resolution (ADR) method that offers solutions to various types of disputes. Mediation services are available for family, employment, maritime, property, healthcare, and education-related disputes.
Mediation is a confidential process that allows parties to negotiate a settlement agreement without going to trial. It is a consensual, non-adversarial approach that focuses on finding a mutually acceptable solution to the dispute. The process is faster, saves time, and is generally less expensive than going to court.
Resources and Support
The Singapore government agencies provide resources and support for mediation services. These include the State Courts, the Singapore Mediation Centre (SMC), and the Community Mediation Centre (CMC).
SMC offers a suite of ADR services, including mediation, adjudication, and neutral evaluation. SMC also provides dispute resolution services for Internet domain names, families, and infrastructure projects.
CMC provides mediation services for residents to resolve relational, community, and social disputes. The CMC has a team of trained mediators who facilitate discussions and guide parties to negotiate a mutually acceptable settlement.
Legal Framework and Infrastructure
The legal framework and infrastructure for mediation in Singapore are well-established. The Singapore International Mediation Institute (SIMI) is the credentialing body for mediators in Singapore. SIMI sets guidelines and a code of ethics for the performance of mediators.
The Singapore courts have also issued practice directions for mediation and ADR. The courts encourage parties to consider ADR options before going to trial. Parties can request an ADR offer at a pre-trial conference to explore settlement options.
Mediation is an effective way to resolve disputes, and it is supported by the legal system and the government in Singapore. It is a private and confidential setting that allows parties to reach a consensus and avoid the adversarial approach of going to trial. Mediation saves time, reduces legal costs, and provides a faster settlement rate.
For more information on mediation services and processes, visit .gov.sg or https://www.singaporelawwatch.sg/About-Singapore-Law/Mediation.
Frequently Asked Questions

How is the mediation process conducted in Singapore?
Mediation in Singapore is a private and voluntary process where a neutral third party, called a mediator, helps disputing parties to reach a mutually acceptable resolution. The process is conducted in a confidential and informal manner, and the mediator does not make any decisions or impose any solutions. Instead, the mediator facilitates communication and negotiation between the parties, helping them to clarify their interests and concerns, identify options for settlement, and explore creative solutions.
What fees are associated with mediation at the Singapore Mediation Centre?
The fees for mediation at the Singapore Mediation Centre (SMC) depend on the type and complexity of the case, as well as the number of parties involved. The SMC offers a range of mediation services, including commercial, community, family, and workplace mediation. The fees for commercial mediation, for example, range from SGD 1,500 to SGD 6,000 per party, depending on the value of the dispute. The SMC also offers fee waivers and subsidies for certain types of cases and parties.
Can you explain the different types of mediation available?
In Singapore, there are several types of mediation available, depending on the nature and context of the dispute. Commercial mediation, for example, is used to resolve disputes arising from business transactions, such as contracts, partnerships, and joint ventures. Community mediation, on the other hand, is used to resolve disputes between neighbours, family members, or other members of the community. Family mediation is used to resolve disputes related to divorce, separation, child custody, and other family matters. Workplace mediation is used to resolve disputes between employers and employees, or among co-workers.
What distinguishes arbitration from mediation in the context of Singapore?
Arbitration and mediation are both forms of alternative dispute resolution (ADR) that offer parties a way to resolve their disputes outside of court. However, there are some key differences between the two. Arbitration is a more formal and adversarial process, where parties present evidence and arguments to a neutral third party, called an arbitrator, who makes a binding decision. Mediation, on the other hand, is a more informal and collaborative process, where parties work together with a neutral third party, called a mediator, to reach a mutually acceptable resolution.
Under what circumstances is mediation legally binding in Singapore?
Mediation in Singapore is not legally binding unless the parties agree to make it so. If the parties reach a settlement through mediation, they can sign a settlement agreement that is enforceable as a contract under Singapore law. However, if the parties do not reach a settlement, or if they do but later breach the agreement, they may need to resort to other legal remedies, such as litigation or arbitration.
What are some examples of cases that have been successfully resolved through mediation in Singapore?
Mediation has been used successfully to resolve a wide range of disputes in Singapore, from commercial and construction disputes to family and community disputes. For example, in a recent case, a construction company and a subcontractor were able to settle their dispute over payment through mediation, avoiding the need for costly and time-consuming litigation. In another case, a family was able to resolve their dispute over a deceased relative’s estate through mediation, preserving their relationships and avoiding a bitter legal battle.

