Legal Name: DELIVERY HERO (SINGAPORE) PTE. LTD.
UEN: 201209757Z
Introduction to the Brand
Imagine craving your favorite hawker meal or needing groceries without stepping out. That’s where foodpanda Singapore comes in, making life easier for residents across the island. As a leading platform under Delivery Hero, foodpanda has been serving Singapore since 2012, connecting food lovers and shoppers with a vast network of restaurants and stores. Headquartered in Singapore, it’s one of Asia’s largest food and grocery delivery platforms outside China, known for its convenience and variety (foodpanda About).
Summary of Services/Products
Whether you’re in the mood for local delights like Hainanese chicken rice or international flavors such as sushi or pasta, foodpanda has you covered. The platform partners with hundreds of restaurants, from local gems like Sushi Tei to global chains like Burger King and Starbucks, offering a curated selection of cuisines. Beyond food, their grocery delivery service ensures you can stock up on essentials from partnered supermarkets and convenience stores, all with just a few taps on your phone. foodpanda also offers takeaway options and parcel delivery through its pandago service, catering to diverse needs (foodpanda Singapore).
| Service | Description |
|---|---|
| Food Delivery | Order from a wide range of restaurants, including local and international cuisines. |
| Grocery Delivery | Access essentials from supermarkets and stores, delivered to your door. |
| Takeaway | Pick up meals directly from restaurants via the app. |
| Pandago | 24/7 on-demand parcel delivery service for businesses and individuals. |
Unique Value Propositions or Benefits
What sets foodpanda apart is its commitment to convenience, variety, and affordability. With real-time order tracking, you can plan your day knowing exactly when your delivery will arrive. The platform frequently offers promotions and discounts, such as free delivery for first-time users, making it an economical choice for regular users (SingSaver Promo Codes). The user-friendly app and website ensure a seamless experience, from browsing menus to completing payments, making online food ordering in Singapore fuss-free and fun.
Standout Features or Reviews
foodpanda has been recognized for its innovative approach to marketing and corporate social responsibility. In 2024, it won the Bronze Award for Best in CSR Communications at the MARKETING-INTERACTIVE PR Awards for its “panda hearts” program, which awarded $10,500 in bursaries to delivery partners and their families. Additionally, its “Auntie knows the real deals” campaign won the Gold Award for Most Creative – Out-of-Home at the MARKIES Awards 2021, showcasing its ability to connect with Singaporeans through relatable content. While customer reviews on platforms like Trustpilot are mixed, with some praising the platform’s convenience and variety, foodpanda continues to improve its services to meet user expectations (Trustpilot Reviews).
Areas of Singapore That They Serve
From the bustling streets of Orchard Road to the quaint neighborhoods of Tiong Bahru, foodpanda delivers across Singapore, ensuring no area is left out. Whether you’re in the heart of the city or in suburban areas like Jurong or Woodlands, foodpanda’s extensive network makes sure your favorite meals and groceries are just a tap away (foodpanda City).
How Does the Brand Meet Singapore’s Needs?
In a city that never sleeps, foodpanda understands the need for flexibility and speed. Its 24/7 service caters to the diverse lifestyles of Singaporeans, whether it’s a late-night snack for students, a quick lunch for professionals, or groceries for busy families. By partnering with local hawkers and international brands, foodpanda reflects Singapore’s cosmopolitan food culture, offering everything from Malay to Italian cuisines. The platform’s pandago service also supports businesses with on-demand delivery, addressing the needs of Singapore’s dynamic economy (foodpanda Careers).
Contact Information and Social Media
Contact Information:
- Office Address: 143 Cecil St, #26-01 GB Building, Singapore 069542 (foodpanda Contact)
- Customer Support: Available through the foodpanda app’s Help Centre or contact page.
Social Media:
- Facebook: Foodpanda Singapore
- LinkedIn: foodpanda Company
Summary
In summary, foodpanda Singapore is more than just a delivery service; it’s a lifestyle enabler that brings convenience to every corner of the Lion City. By offering a vast selection of food and grocery options, a user-friendly platform, and innovative services like pandago, it caters to the fast-paced lives of Singaporeans. Recognized for its marketing creativity and commitment to community initiatives, foodpanda continues to evolve, ensuring it remains a top choice for food delivery in Singapore.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.