Introduction to WTS Travel & Tours
WTS TRAVEL & TOURS PTE LTD (UEN: 198900083E) has been a cornerstone of Singapore’s travel industry since its incorporation in 1989. As a licensed travel agent and an active member of the National Association of Travel Agents Singapore (NATAS), WTS Travel has earned a stellar reputation, recently recognized as the Best Travel Agent 2025 for Group Tours. With a focus on delivering seamless and enjoyable travel experiences, the agency offers a diverse range of services, from international group tours to local adventures and unique accommodation options. Their commitment to quality and customer satisfaction makes them a trusted choice for Singaporeans and visitors alike.
Summary of Services/Products
WTS Travel & Tours provides a comprehensive suite of travel services designed to cater to a wide audience, including leisure travelers, business groups, and tourists visiting Singapore. Their offerings include:
- Group Tours: Air, cruise, and coach tours to destinations across Asia (e.g., Malaysia, Macau, Hat Yai, Langkawi) and Europe, with curated itineraries for group travel.
- Local Tours: Guided tours to rediscover Singapore’s attractions, perfect for residents and visitors.
- Inbound Tours: Comprehensive packages for tourists, including accommodation and ground transportation to explore Singapore’s iconic landmarks.
- Coach Chartering: High-deck coaches with personal entertainment systems for group travel, corporate transfers, and customized tours.
- Limousine Service: Luxurious private transfers within Singapore for a premium travel experience.
- The Bus Collective: A unique resort hotel made from decommissioned buses, offering an innovative accommodation experience.
- Additional Services: Air ticketing, worldwide hotel reservations, MICE (Meetings, Incentives, Conferences, Exhibitions), and travel insurance.
These services are supported by a network of outlets across Singapore, ensuring accessibility and convenience for all customers.
| Service | Description |
|---|---|
| Group Tours | Air, cruise, and coach tours to Asia and Europe |
| Local Tours | Curated experiences to explore Singapore |
| Inbound Tours | Packages for tourists visiting Singapore |
| Coach Chartering | High-deck coaches for group and corporate travel |
| Limousine Service | Private luxury transfers within Singapore |
| The Bus Collective | Unique resort hotel made from decommissioned buses |
| Additional Services | Air ticketing, hotel reservations, MICE, insurance |
Unique Value Propositions
WTS Travel & Tours stands out in Singapore’s competitive travel industry for several reasons:
- Decades of Expertise: With over 30 years of experience, WTS Travel brings unparalleled knowledge to crafting memorable travel experiences.
- Award-Winning Service: Recognized as the Best Travel Agent 2025 for Group Tours, reflecting their commitment to excellence.
- Diverse Offerings: From budget-friendly group tours to luxurious limousine services and unique accommodations like The Bus Collective, they cater to varied preferences.
- Island-Wide Accessibility: Multiple outlets across Singapore, including Woodleigh Mall and Suntec City, ensure easy access for customers.
- Customer-Centric Approach: A dedicated hotline and professional staff provide personalized support, making travel planning hassle-free.
These qualities make WTS Travel a reliable and versatile choice for all travel needs.
Standout Features and Customer Reviews
WTS Travel has earned praise for its well-organized tours and knowledgeable guides. On Tripadvisor, customers have shared positive experiences:
| Reviewer | Rating | Date | Trip Type | Testimonial |
|---|---|---|---|---|
| Go10647432110 | 4/5 | Apr 2025 | Business | “Appreciated Jimmy, Randy for well arrangement, special thanks to Henry for being nice and responsible during Vietnam Hanoi trip, overall enjoyed.” |
| Gay M | 4/5 | Mar 2025 | Solo | “Easy and informative 1/2 day trip from Singapore to Johor Bahru, guide was native, took to local places, provided lots of history, enjoyed very much.” |
These reviews highlight WTS Travel’s ability to deliver enjoyable and well-coordinated travel experiences, with a focus on customer satisfaction.
Areas of Singapore Served
WTS Travel & Tours operates multiple outlets across Singapore, ensuring accessibility for residents and visitors alike. Key locations include:
- WTS Woodleigh Mall: The Woodleigh Mall, #B1-17, 11 Bidadari Park Drive, Singapore 367803
- Suntec City Travel Agency: 3 Temasek Boulevard #01-484/485/486 Suntec City Mall Tower 1, Singapore 038983
- AMK Hub: 53 Ang Mo Kio Ave 3, #02-37 AMK Hub, Singapore 569933
- Causeway Point: 1 Woodlands Square, #05-19, Causeway Point, S(738099)
- Downtown East: 1 Pasir Ris Cl #01-315, Downtown East Singapore 519599
- Lot One Shopping Mall: 21 Choa Chu Kang Ave 4 #03-18, Lot One, Singapore 689812
- Jurong Point: 63 Jurong West Central 3 #03-129 Jurong Point S(648331)
- Our Tampines Hub: 1 Tampines Walk, Our Tampines Hub, #B1-38, S(528523)
With these strategically located outlets, WTS Travel serves customers across the entire island, from Jurong to Tampines, making travel planning convenient for all.
How WTS Travel Meets Singapore’s Needs
Singapore’s vibrant travel culture, driven by both leisure and business needs, finds a perfect match in WTS Travel & Tours. Their diverse offerings, from group tours to local experiences, cater to Singaporeans’ love for exploration and social travel. The agency’s inbound tours support Singapore’s thriving tourism industry by providing visitors with curated experiences of the city’s iconic attractions. Additionally, their coach chartering and limousine services meet the demand for reliable and luxurious transportation, ideal for group outings and corporate events. By offering competitive pricing, exclusive promotions, and a customer-centric approach, WTS Travel enhances the travel experience for Singapore’s residents and visitors alike.
Contact Information and Social Media
To plan your next adventure or inquire about services, contact WTS Travel at:
- Customer Service Hotline: +65 6466 8558 (Daily, 11:00 AM – 11:30 PM)
- Email: [email protected] (Note: This may be a specific contact; general inquiries can be directed through the hotline.)
- Outlets: Multiple locations across Singapore, including Woodleigh Mall, Suntec City, and more (see above for details).
Stay connected through their social media channels:
- Facebook: WTS Travel & Tours Pte Ltd
- LinkedIn: WTS Travel & Tours Pte Ltd
- Instagram: N.A.
- Other: Contactable via Telegram and WhatsApp (specific links not provided).
Summary
WTS TRAVEL & TOURS PTE LTD (UEN: 198900083E) is a premier travel agency in Singapore, offering a wide array of travel services that cater to both local and international travelers. With over three decades of experience, award-winning service, and a commitment to customer satisfaction, WTS Travel is the ideal partner for anyone looking to explore new destinations or experience the best of Singapore. From group tours and cruises to unique accommodations like The Bus Collective, their diverse offerings ensure every journey is memorable. With multiple outlets across the island and a customer-centric approach, WTS Travel makes travel planning effortless and enjoyable.
Disclaimer
All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.