Introduction to the Brand
In Singapore’s vibrant business landscape, AEA INTERNATIONAL HOLDINGS PTE. LTD. (UEN: 200816407W) stands as the parent company behind International SOS, the world’s leading provider of health and security risk management services. Founded in 2008, this Singapore-based holding company powers International SOS’s mission to protect global workforces from health and security threats. With over 40 years of experience, International SOS serves more than 9,000 organizations across 90 countries, offering peace of mind to businesses and individuals navigating international travel and operations. Their commitment to excellence makes them a trusted partner for Singapore’s global business community.
Summary of Services
International SOS, under AEA INTERNATIONAL HOLDINGS PTE. LTD., delivers a comprehensive suite of services designed to ensure the safety and well-being of individuals and organizations worldwide. Their key offerings include:
- 24/7 Medical and Security Assistance: Available through 28 Assistance Centres in 110 languages and dialects, providing immediate support for emergencies.
- Medical Evacuation and Repatriation: Coordinating safe transport during medical crises, such as evacuations from remote locations.
- Security Consulting and Crisis Management: Expert guidance for handling security threats, including geopolitical risks and natural disasters.
- Occupational Health Services: Operating 54 clinics and over 700 remote and workplace sites, all accredited to international standards.
- Travel Risk Management: Custom programs to align with ISO 31030 standards, ensuring duty of care for business travelers and expatriates.
- Digital Tools: The International SOS Assistance App offers real-time health and security updates, enhancing traveler safety.
With a global network of 13,000 experts, including 4,400 medical professionals and 1,000 security specialists, International SOS provides seamless support across 1,200 locations in 90 countries (International SOS Services).
Unique Value Propositions
International SOS stands out for its integrated approach, combining health and security services into a single point of contact for clients. This ensures efficient and coordinated responses to complex situations, whether it’s a medical emergency or a security threat. Their global reach, with operations in 90 countries, allows them to provide localized expertise backed by a vast network of resources. Their commitment to innovation is evident in tools like the Assistance App, which delivers real-time alerts and support to travelers. Additionally, their alignment with ISO 31030 standards demonstrates their dedication to best practices in travel risk management, making them a trusted partner for businesses worldwide.
Standout Features and Customer Feedback
International SOS has a proven track record of excellence, highlighted by their successful interventions in high-stakes situations. Case studies showcase their ability to manage complex operations, such as coordinating repatriations for 81 individuals from Peru during the COVID-19 pandemic and providing teleconsultation support in Kazakhstan (International SOS Case Studies). While specific customer reviews are limited due to the professional nature of their services, their reputation is bolstered by their work with 89% of Fortune Global 100 companies and their recognition as a Top Employer for seven consecutive years (Top Employers Institute). Clients praise their responsiveness, with one Trustpilot reviewer noting a same-day doctor’s appointment arranged during a business trip (Trustpilot).
| Review Platform | Key Feedback |
|---|---|
| Trustpilot | Responsive assistance, same-day medical support |
| Industry Recognition | Trusted by 89% of Fortune Global 100 |
Areas of Singapore Served
From their office at 8 Changi Business Park Avenue 1, #07-53, ESR BizPark @ Changi, Singapore 486018, International SOS serves clients across Singapore, from business hubs like Marina Bay and Orchard to industrial areas like Jurong. Their services are tailored to Singapore’s international business community, supporting companies with global operations and expatriates working or traveling abroad. Their strategic location in Singapore ensures seamless support for the Asia-Pacific region.
How AEA International Holdings Meets Singapore’s Needs
Singapore’s status as a global business and travel hub creates a high demand for robust health and security services, particularly for companies with international operations. International SOS, backed by AEA INTERNATIONAL HOLDINGS PTE. LTD., meets this need by offering tailored solutions that help businesses fulfill their duty of care obligations. Their 24/7 assistance, medical evacuations, and security consulting ensure that employees are safe, whether traveling for business or working in remote locations. By providing innovative tools like the Assistance App and aligning with global standards like ISO 31030, International SOS supports Singapore’s role as a leading center for international commerce, ensuring businesses can operate with confidence.
Contact Information and Social Media
To connect with International SOS, clients can contact their 28 Assistance Centres, available 24/7 in 110 languages, for medical or security support. For other inquiries, use the “Enquire now” option on their website. International SOS is active on social media, sharing insights on health and security risks:
- LinkedIn: International SOS
- X: @internationalsos
- YouTube: International SOS
- Instagram: @internationalsos
Summary
AEA INTERNATIONAL HOLDINGS PTE. LTD., through its subsidiary International SOS, is a global leader in health and security risk management, offering unparalleled support to businesses and individuals in Singapore and beyond. With a comprehensive suite of services, a vast network of experts, and innovative tools like the Assistance App, they ensure the safety and well-being of global workforces. Their presence in Singapore reinforces the city’s role as a business hub, providing critical support for companies navigating international risks. Whether it’s a medical emergency or a security threat, International SOS delivers peace of mind with expertise and care.
Disclaimer
All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.