EMA Global – Medical Concierge SG Review

EMA Global has become a standout in the world of medical concierge services in Singapore. Founded in 1991, this company has built a solid reputation for providing world-class medical evacuation and repatriation services. From coordinating appointments to ensuring you receive the best medical care, you can trust EMA Global to handle all your healthcare needs with utmost professionalism.

A modern medical concierge office with a sleek reception desk, comfortable seating, and a backdrop of city skyline through large windows

Whether you need emergency air ambulance services or just a simple medical consultation, EMA Global’s team of experienced professionals has got you covered. They offer a wide range of services, including travel and roadside assistance, making your experience as seamless as possible. Their dedication to personalised care ensures that you and your loved ones are in safe hands.

Users consistently praise EMA Global for their reliability and comprehensive support. Operated by top medical professionals, the company is trusted not only by clients but also by industry peers. If you’re looking for top-notch medical concierge services in Singapore, EMA Global is a name you can rely on.

Key Takeways

  • EMA Global offers comprehensive medical concierge services.
  • The company is known for its reliable and professional staff.
  • EMA Global has a strong reputation in Singapore and beyond.

About EMA Global

A modern medical concierge office with sleek furniture and a welcoming reception area. The space is bright and airy, with large windows and a professional, yet inviting atmosphere

EMA Global is a renowned medical assistance company based in Singapore. Founded in 1991, it has grown to become a leader in providing integrated assistance services.

The company is operated by experienced professionals and top health experts. They offer a wide range of services such as medical evacuation, repatriation, and bedside-to-bedside transportation.

Aside from their medical services, EMA Global also offers automotive, travel, home, and security assistance. Their comprehensive services ensure you receive the help you need, whenever and wherever you are.

EMA Global partners with accredited providers in 140 countries. This global network guarantees high-quality assistance tailored to your needs.

With their dedication to excellence, EMA Global is always ready to assist you, whether it’s a medical emergency, travel issue, or home repair. Their extensive range of services ensures peace of mind and reliable support.

Scope of Services

A global medical concierge office with staff assisting clients and managing appointments. Modern, professional setting with a focus on personalized care

EMA Global offers a wide array of services to meet your needs.

Medical and Travel Assistance

EMA Global provides medical evacuation, repatriation, and air ambulance services. Registered health professionals guide each step, ensuring your safety and well-being. They also offer medical concierge services, making your healthcare journey smoother.

Roadside Assistance

Your vehicle can break down at any time. EMA Global’s roadside assistance ensures you’re not left stranded. They take care of everything, from towing to minor repairs, to get you back on the road swiftly.

Home Care Services

For any home related issues, EMA Global has you covered. From emergency repairs to regular maintenance, their services aim to keep your home in top condition.

Security Assistance

EMA Global also offers security services. Whether you need help during travel or at home, their experts are available to provide swift and effective assistance.

EMA Global partners with top providers in 140 countries to deliver high-quality services. They prioritise your needs and aim to educate you throughout the process.

Customer Reviews

A modern, sleek medical concierge office with a global theme. A world map on the wall, comfortable seating, and a professional, welcoming atmosphere

Customers have shared many positive experiences about EMA Global’s Medical Concierge services. They often praise the friendly and responsive staff who are always ready to assist with any medical needs.

One customer said that the scheduling process was smooth and efficient, making it easy to set up appointments. The team’s professionalism and attention to detail were evident throughout the entire interaction.

Users also appreciate the comprehensive support offered, including medical and travel assistance. This ensures that you’re well-taken care of, whether you’re at home or travelling.

In a review on ProvenExpert.com, customers highlighted the quality of emergency assistance provided by EMA Global. This service has saved many travellers in urgent situations, showcasing the company’s commitment to excellence.

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Another customer mentioned how the personalised care made them feel valued and confident in their healthcare journey. The customised approach helps meet individual needs effectively.

Many reviews also mentioned the availability of various services like roadside assistance and home care. This versatility makes EMA Global a popular choice for those seeking reliable medical concierge services.

The positive feedback reflects the trust and satisfaction that customers have in EMA Global. Crowds of testimonials underline their reliable service and customer-first approach.

Contact Information & Opening Hours

EMA Global - Medical Concierge SG, a modern office with sleek design, large windows, and a welcoming reception area. The contact information and opening hours are prominently displayed on a digital screen near the entrance

You can reach EMA Global through various channels. Here’s how:

Email: [email protected]

Telephone Numbers:

  • Main Line (Singapore): +65 6570-2552

Office Address:

  • Singapore: 3 Mount Elizabeth
    Mount Elizabeth Medical Centre #15-05
    Singapore 228510

The Singapore office operates from 8.00 am to 5.30 pm, Monday to Friday. It is closed on weekends and public holidays.

EMA Global provides support through their Quality Service Manager Line at 1800 734 9177. The same operating hours apply.

Feel free to contact them for any assistance, whether it’s medical concierge services or other types of support. Their team is always ready to help you, no matter the situation or time.

Frequently Asked Questions

There are many aspects to consider when dealing with medical concierge services. This section covers common inquiries about services, career opportunities, insurance, emergency assistance, costs, and choosing services while abroad.

What services can one expect from a medical concierge in Singapore?

Medical concierge services in Singapore offer a range of support, including pre-travel medical advice, medical evaluation, and monitoring. They can also assist with health screenings, arranging medical appointments, and ensuring cashless payment options. Companies like EMA Global provide repatriation and evacuation services.

Are career opportunities at medical concierge firms such as EMA Global widely available?

Yes, career opportunities at medical concierge firms like EMA Global are available. They often seek professionals in medical advising, logistics, and coordination roles. You might find positions ranging from medical officers to administrative support.

How does insurance coverage typically work with medical concierge services?

Insurance coverage for medical concierge services varies. Some services may be covered by your insurance plan, especially if you have integrated shield plans. It’s important to check with your insurance provider to understand what is included and what you might need to pay out-of-pocket.

What types of assistance are provided by companies like EMA Global during an emergency?

During an emergency, companies like EMA Global provide medical evacuation and repatriation services. They may offer medical monitoring and coordination to ensure you receive proper care. They also handle logistics, such as arranging transport and liaising with hospitals.

How much does one usually have to spend for medical evacuation services in Singapore?

The cost of medical evacuation services in Singapore can vary greatly depending on several factors, including the destination, medical condition, and type of transport required. It is advisable to request a quote from the service provider to get a clear understanding of potential expenses.

What should one consider when choosing a medical concierge service while in the Philippines?

When choosing a medical concierge service in the Philippines, consider the range of services offered, their expertise in handling emergencies, and their insurance coverage options. It’s also important to check client reviews and the company’s reputation to ensure a reliable and efficient service.


Disclaimer: The information in this article is based on online resources from Singapore and serves as a guide. To ensure you have the most up-to-date information, we recommend verifying details with relevant Singaporean authorities or organizations. If you notice discrepancies, please inform us so we can update the information.

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