Are you a pet owner in Singapore looking for a reliable source of pet supplies and services? Look no further than Superpets, Singapore’s premier pet care provider. With a wide range of products and services, Superpets is dedicated to meeting all your pet’s needs, ensuring they stay happy and healthy.
About Superpets

Superpets is a homegrown brand that has been serving pet owners in Singapore since 2015. As the first and only pet supplies retail company in Singapore to offer 24-hour physical retail stores, they provide unparalleled convenience. With 21 stores island-wide, Superpets ensures that pet owners across Singapore can easily access their offerings. Their mission is to serve with passion, aiming to establish a store in every estate for maximum accessibility.
Products and Services
At Superpets, you’ll find an extensive selection of pet products tailored to various animals, including:
- Pet Food: High-quality options for dogs, cats, small animals, birds, and aquatic pets.
- Toys: A variety of engaging toys to keep your pets entertained.
- Grooming Supplies: Products to keep your pets looking their best, from shampoos to brushes.
- Accessories: Collars, leashes, carriers, and more to suit your pet’s needs.
In addition to their retail offerings, Superpets provides professional pet grooming services at select locations, such as Jalan Kayu and Senja, ensuring your pets receive top-notch care. They also offer online shopping through platforms like Shopee, with promotions like $20 off using the promo code SAVE20 (terms and conditions apply).
Why Choose Superpets?
Superpets stands out for its commitment to customer satisfaction and pet wellness. Here are some of their unique value propositions:
- Knowledgeable Staff: The team at Superpets is passionate about pets and offers personalized recommendations to help you choose the best products. Customers frequently praise the staff’s expertise and friendly demeanor.
- 24-Hour Accessibility: With two 24-hour stores at Jalan Kayu and Chong Pang, Superpets caters to pet owners with unpredictable schedules, ensuring you can shop for supplies at any time.
- Wide Reach: With 21 stores across Singapore, Superpets is never far away, making it easy to find a location near you.
- Competitive Pricing: They offer high-quality products at reasonable prices, often with promotions like $5 off using the promo code SAVE5 (terms and conditions apply).
Their unique selling point, as noted on ZoomInfo, is their policy to “only sell what is needed, and never oversell to any customer,” reflecting their dedication to treating pets with respect and love.
Standout Features and Customer Reviews
Superpets has earned a stellar reputation among pet owners in Singapore. Here’s what makes them exceptional:
- Exceptional Customer Service: Customers consistently highlight the staff’s helpfulness. One reviewer shared, “The staff are very friendly and always ready to assist with product recommendations.”
- Comprehensive Product Range: From premium pet food to specialized accessories, Superpets caters to a wide variety of pets. A customer noted, “They have everything from food to toys to grooming supplies.”
- Convenient Operating Hours: The 24-hour stores are a game-changer. “It’s so convenient to have a pet store open 24 hours,” said one satisfied pet owner.
On Google Maps, Superpets stores receive high ratings, reflecting their commitment to quality:
- Chong Pang (Yishun): 4.8 stars from 313 reviews.
- Bedok: 4.6 stars from 235 reviews.
- Bukit Batok: 4.8 stars from 276 reviews.
- Junction Nine (Yishun): 4.9 stars from 237 reviews.
- Jalan Kayu: 4.7 stars from 50 reviews.
- Boon Lay: 4.7 stars from 150 reviews.
These ratings underscore the positive experiences of customers across multiple locations.
Locations
Superpets has a strong presence across Singapore, ensuring pet owners can find a store nearby. Some key locations include:
- Jalan Kayu (24 hours): 263 Jalan Kayu, Singapore 799491
- Chong Pang (24 hours): Blk 101 Yishun Ave 5, #01-23, Singapore 760101
- Bedok: Blk 204 Bedok North Street 1, #01-417, Singapore 460204
- Bukit Batok: 371 Bukit Batok Street 31, #01-310, Singapore 650371
- Junction Nine (Yishun): Blk 18, Yishun Avenue 9, #01-73/74, Singapore 768897
- Boon Lay: Blk 221 Boon Lay Pl, #02-184, Singapore 640221
- Ang Mo Kio: Blk 720, Ang Mo Kio Ave 6, #01-4102, Singapore 560720
For a full list of locations and operating hours, visit the Superpets store locator.
How Superpets Meets Singapore’s Needs
Singapore’s pet ownership scene is vibrant, with a growing number of households welcoming pets into their lives. Superpets addresses this demand by offering a comprehensive range of products and services tailored to the diverse needs of pet owners. Their 24-hour stores are particularly valuable in a fast-paced city like Singapore, where schedules can be unpredictable. Whether you need emergency pet food at midnight or professional grooming for your furry friend, Superpets delivers convenience and quality. Their island-wide presence ensures that pet owners in areas like Yishun, Bedok, and Bukit Batok have easy access to premium pet supplies.
Additionally, Superpets supports modern payment options like Atome, allowing customers to buy now and pay later with zero interest, as noted on Atome’s merchant page. This flexibility makes pet care more accessible for Singaporeans.
Contact Information and Social Media
For more information or to shop online, visit the Superpets official website. Stay updated with the latest news, promotions, and pet care tips by following them on Facebook. Currently, Superpets does not have an official presence on Instagram or LinkedIn.
Social Media Links:
| Platform | Link |
|---|---|
| Superpets | |
| TikTok | @superpets24hrs |
Contact Information:
| Detail | Information |
|---|---|
| Website | Superpets |
| Address | 263 Jalan Kayu, Singapore 799491 |
| Telephone | 6251 7494 |
| [email protected] | |
| Delivery Hotline | 9367 7774 (10am–8pm, Mon–Fri, excluding public holidays) |
Summary
Superpets is more than just a pet store; it’s a community of pet lovers dedicated to providing the best for your pets. With their extensive product range, convenient 24-hour locations, and exceptional customer service, Superpets is the go-to destination for pet owners across Singapore. Whether you’re in Yishun, Bedok, or anywhere else in the city, Superpets ensures that your pet’s needs are met with care and quality.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.


