PET MASTER (SG) PTE. LTD. is a leading name in Singapore’s pet care industry, dedicated to providing comprehensive pet supplies and services for dogs and cats. Built by pet lovers for pet lovers, this pet shop combines passion with quality to create a seamless shopping experience for pet owners across the island. Whether you’re a proud pawrent to a playful pup or a cuddly feline, PET MASTER offers everything you need to keep your furry friends happy and healthy.

Summary of Services and Products
PET MASTER boasts an extensive range of pet supplies, carefully curated to meet the diverse needs of dogs and cats. Their product offerings include:
- Premium Pet Food: High-quality foods tailored to the nutritional needs of dogs and cats, including options for senior pets.
- Treats and Toys: A variety of treats to reward your pets and engaging toys to keep them entertained.
- Furniture and Accessories: From cozy pet beds to stylish accessories, ensuring comfort and flair.
- Grooming Services: Professional grooming, including basic and full packages with options like “teddy” or “puppy” cuts, to keep pets looking their best.
Their East Coast Park outlet, known as Singapore’s largest pet lifestyle concept store, spans over 5,000 square feet and features unique amenities like a pet water playground (Paws 4 Splash) and DIY grooming rooms (Pawsome and Pawsper). A pet-friendly café, Petto Creamery, is also set to open soon, adding to the holistic pet experience.
Unique Value Propositions and Benefits
What makes PET MASTER (SG) PTE. LTD. stand out is their unwavering commitment to quality and customer satisfaction. They prioritize understanding the behavioral, nutritional, and grooming needs of pets, ensuring that every product and service adds value to their lives. Key benefits include:
- Competitive Pricing: High-quality products at reasonable prices, making pet care accessible.
- Knowledgeable Staff: Friendly and professional team members who provide personalized recommendations.
- Convenient Shopping: A fuss-free experience with a comprehensive catalogue and free delivery on orders over $38.
- Innovative Facilities: Unique offerings like the pet water playground and DIY grooming rooms, especially at the East Coast Park mega store.
Their dedication to pet owners is evident in their rewards program, where customers spending at least S$60 in a single receipt at their retail stores gain lifetime membership for exclusive perks.
Standout Features and Customer Reviews
PET MASTER has earned high praise from pet owners, with their Bedok outlet receiving an impressive 4.7 out of 5 rating from 213 reviews on Google Maps. Customers frequently highlight the store’s well-stocked inventory, featuring over 5,000 products from more than 300 brands, and the exceptional service provided by staff. One reviewer at the Eastpoint Mall outlet noted the staff’s friendliness and expertise, describing the store as a “pet paradise” for its focus on pet health and well-being.
The East Coast Park mega store is a standout, offering a unique pet lifestyle experience with its vast product range and recreational facilities. This location is particularly popular for its proximity to the beach and dog run, making it a perfect spot for pet owners to combine shopping with leisure.
Areas of Singapore Served
PET MASTER operates multiple outlets across Singapore, ensuring accessibility for pet owners in various neighborhoods:
- Bedok: Located at Bedok North Street 1, #01-355 Blk 206, Singapore 460206.
- Eastpoint Mall: Situated at 3 Simei Street 6, Singapore 528833, open daily from 11:00 AM to 9:00 PM.
- East Coast Park: The mega store at 920 #01-03/04/05/06/07/08, Parkland Green C1 Carpark, Singapore 449875, open from 12:00 PM to 8:30 PM (Monday to Friday) and 9:00 AM to 8:30 PM (Saturday and Sunday).
For those outside these areas, PET MASTER offers islandwide delivery, ensuring that pet owners across Singapore can access their products with ease. Free delivery is available for orders above $38, making online shopping a convenient option.
Meeting Singapore’s Pet Care Needs
Singapore’s tropical climate and urban lifestyle present unique challenges for pet owners, from keeping pets cool to ensuring their nutritional needs are met. PET MASTER (SG) PTE. LTD. addresses these needs by offering products and services tailored to the local environment. Their grooming services, available at Bedok and Eastpoint Mall, focus on keeping pets comfortable in the heat, with options like dematting and specialized cuts. The availability of senior pet food and health-focused products caters to the growing population of aging pets in Singapore.
Moreover, PET MASTER’s emphasis on convenience aligns with the busy lifestyles of Singaporeans. Their online store and islandwide delivery ensure that even those with tight schedules can provide top-notch care for their pets. The East Coast Park outlet, with its pet-friendly amenities, also taps into Singapore’s love for outdoor activities, offering a space where pets and owners can bond.
Contact Information and Social Media
- Legal Name: PET MASTER (SG) PTE. LTD.
- UEN Number: 202341901K
- Address: Bedok North Street 1, #01-355 Blk 206, Singapore 460206 (additional locations at Eastpoint Mall and East Coast Park)
- Email: [email protected]
- Social Media:
- Facebook: Pet Master
- Instagram: petmaster.sg
Summary
PET MASTER (SG) PTE. LTD. is a trusted and innovative pet shop in Singapore, offering a comprehensive range of products and services for dogs and cats. With multiple outlets in Bedok, Eastpoint Mall, and East Coast Park, plus islandwide delivery, they make pet care accessible and convenient. Their commitment to quality, competitive pricing, and unique facilities like the pet water playground and DIY grooming rooms set them apart as a leader in the pet care industry. Whether you’re looking for premium pet food, engaging toys, or professional grooming, PET MASTER is the go-to destination for Singapore’s pet owners.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.