Introduction to the Brand
MALABAR GOLD & DIAMONDS PTE. LTD. (UEN: 201209154Z) seems likely to be a leading force in Singapore’s jewellery industry, offering a stunning array of gold, diamond, platinum, and gemstone jewellery. Established in 1993 in Kerala, India, Malabar Gold and Diamonds has grown into a global brand with over 340 stores across 13 countries, including Singapore, where it has been operating since 2012. As noted on their official website, the brand is driven by transparency, trust, and quality, nurturing expertise and beauty in every piece. Their Singapore stores, located in areas like Syed Alwi Road, Serangoon Road, and IMM Mall, cater to the city’s diverse and style-conscious population, making them a trusted choice for both locals and tourists.
Summary of Products and Services
Malabar Gold and Diamonds offers a comprehensive range of jewellery and services designed to meet diverse customer needs:
| Category | Details | Examples |
|---|---|---|
| Jewellery Collections | Gold, diamond, platinum, and gemstone jewellery, including traditional Indian designs and modern styles. | Era Diamond Jewellery, Ethnix Designer Jewellery, Starlet Gold Jewellery, Divine Gold Jewellery |
| Services | Lifetime maintenance, 1-year insurance against burglary, 15-day exchange policy, gold polishing, diamond replacement, gold exchange. | Gold polishing, diamond replacement, 100% value on 22KT gold exchange |
| Retail Presence | Multiple stores in Singapore and an online platform for convenient shopping. | Syed Alwi Road, Serangoon Road, IMM Mall |
Their jewellery adheres to strict quality standards, with all gold pieces carrying 916 hallmark certification for purity and diamonds undergoing 28 internal quality tests plus IGI-GIA certification. The brand’s services, such as lifetime maintenance and a flexible exchange policy, ensure customer satisfaction, as highlighted on their Singapore stores page.
Unique Value Propositions and Benefits
Malabar Gold and Diamonds distinguishes itself through its commitment to quality, ethical practices, and customer-centric policies:
- Certified Quality: All gold jewellery is BIS hallmarked for 916 purity, and diamonds are rigorously tested and certified by IGI-GIA, ensuring flawless quality (The Best Singapore).
- Customer Guarantees: Offers lifetime maintenance across their 340+ global stores, a 1-year insurance policy against burglary, and a 15-day exchange policy for flexibility.
- Ethical Sourcing: Committed to responsible material acquisition, ensuring fair wages and working conditions for artisans, aligning with global sustainability standards.
- Global Accessibility: With stores in 13 countries, including Australia, Bahrain, Canada, and the USA, customers can access maintenance and exchange services worldwide, ideal for Singapore’s travel-savvy residents.
Their participation in creating 2.5 km of the 5.52 km “Dubai Celebration Chain,” a Guinness World Record holder in 2015, showcases their expertise in handcrafted jewellery (Wikipedia).
Standout Features and Customer Reviews
Malabar Gold and Diamonds is renowned for its exceptional craftsmanship and customer service. Their involvement in the “Dubai Celebration Chain” project, a 240-kilogram, 4-million-link chain, highlights their ability to produce intricate, handcrafted pieces. Their Singapore stores, particularly the Syed Alwi Road outlet, are praised for their accessibility and welcoming atmosphere. Customer reviews reflect their excellence:
| Source | Review | Rating |
|---|---|---|
| Trustpilot | “The staff was incredibly helpful, and the jewellery quality is outstanding.” | 4.5/5 (45 reviews) |
| Wedmegood | “I got a necklace for my engagement from Malabar; it was stunning, and the staff showed us many options.” | Not rated |
| Wedmegood | “I got all my wedding jewellery from Malabar, and they never disappoint. Genuine gold and diamond.” | Not rated |
| The Best Singapore | “Each piece comes with assured lifetime maintenance and rigorous diamond certifications.” | Not rated |
These reviews highlight the brand’s ability to deliver high-quality jewellery and exceptional service, making them a top choice for special occasions.
Areas of Singapore Served
Malabar Gold and Diamonds serves customers across Singapore through its strategically located stores:
| Location | Address | Operating Hours | Contact |
|---|---|---|---|
| Syed Alwi Road | 114 Syed Alwi Road, Arya Samaj Building, Singapore 207682 | Daily: 11:00am–9:00pm | Phone: +65 6294 9916, Email: [email protected] |
| Serangoon Road | 121 Serangoon Road, Singapore 218026 | Daily: 11:00am–9:00pm | Contact via store locator |
| Serangoon Road (Centrium Square) | 320 Serangoon Road, Centrium Square, Singapore 218108 | Daily: 11:00am–9:00pm | Contact via store locator |
| IMM Mall | 226A Jurong East Avenue 1, #01-10 IMM Building, Singapore 600226 | Not specified | Contact via store locator |
Their online store (Malabar Gold and Diamonds) provides island-wide delivery, ensuring accessibility for customers from Jurong to Tampines.
How Malabar Gold and Diamonds Meets Singapore’s Needs
Singapore’s diverse and cosmopolitan population values high-quality, meaningful jewellery that reflects both cultural heritage and modern aesthetics. Malabar Gold and Diamonds meets these needs with its extensive collections, ranging from traditional Indian designs to contemporary pieces, catering to the city’s multicultural tastes. Their ethical sourcing and sustainability practices align with Singapore’s growing emphasis on responsible consumption, as outlined in the Singapore Green Plan 2030. With stores in key areas like Little India and Jurong, and a robust online platform, the brand ensures convenience for Singapore’s fast-paced lifestyle. Their customer-centric policies, such as lifetime maintenance and flexible exchanges, build trust in a market that prioritizes reliability and excellence.
Contact Information and Social Media
- Address: 114 Syed Alwi Road, Arya Samaj Building, Singapore 207682 (main store)
- Phone: +65 6294 9916
- Email: [email protected]
- Social Media:
- Facebook: Malabar Gold and Diamonds
- Instagram: Malabar Gold and Diamonds
For additional store contacts, visit their store locator.
Summary
MALABAR GOLD & DIAMONDS PTE. LTD. (UEN: 201209154Z) shines as a premier jewellery brand in Singapore, offering exquisite gold, diamond, and gemstone pieces that celebrate tradition and modernity. Since entering the Singapore market in 2012, their commitment to quality, ethical sourcing, and customer satisfaction has made them a favorite among locals and tourists. With multiple stores, an accessible online platform, and glowing reviews, Malabar Gold and Diamonds is the perfect choice for those seeking timeless elegance in the Lion City.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.