KEPPEL ELECTRIC PTE LTD is a leading electricity retailer in Singapore, dedicated to providing reliable and sustainable electricity solutions to its diverse customer base. Established in 2001 as a fully-owned subsidiary of Keppel Infrastructure Holdings, the company has been a key player in Singapore’s liberalized electricity market. With over two decades of experience, KEPPEL ELECTRIC PTE LTD serves a wide range of customers, including multinational corporations, small and medium-sized enterprises (SMEs), government bodies, and residential households. The company’s commitment to innovation, sustainability, and customer satisfaction has solidified its position as a trusted name in Singapore’s energy sector.
Summary of Services/Products
Keppel Electric offers a variety of electricity plans designed to meet the needs of different customer segments. Their portfolio includes fixed-priced plans, which provide price stability, and carbon-neutral fixed-price plans such as the ecoGreen 12-month and 24-month plans priced at $0.3780/kWh. These carbon-neutral options are tailored for environmentally conscious customers, offering affordable rates while helping to reduce carbon footprints. Previously, the company offered plans like DOT and KNIGHT, which have been phased out in favor of more sustainable and customer-friendly options. Their services are accessible through an online portal, making it easy for customers to manage their electricity accounts.
Unique Value Propositions or Benefits
One of Keppel Electric’s standout features is its strong emphasis on sustainability. By offering carbon-neutral electricity plans, the company enables customers to contribute to Singapore’s green initiatives while enjoying competitive pricing. Additionally, their fixed-priced plans provide much-needed stability in electricity costs, which is particularly beneficial for businesses and households looking to budget effectively. Keppel Electric’s long-standing experience in the industry, coupled with its affiliation with Keppel Infrastructure Holdings, ensures a reliable and efficient service, making it a preferred choice for both commercial and residential customers.
Standout Features or Reviews
Customer feedback highlights Keppel Electric’s strengths, with an overall rating of 4.1 out of 5 on Seedly.sg based on 475 reviews. The breakdown of ratings shows:
| Rating | Number of Reviews |
|---|---|
| 5 stars | 269 |
| 4 stars | 111 |
| 3 stars | 27 |
| 2 stars | 17 |
| 1 star | 51 |
Customers particularly appreciate the ease of signup (rated 4.1) and the online portal (rated 3.6). The high number of positive reviews underscores the company’s commitment to delivering quality service and value to its customers. Additionally, Keppel Electric’s mobile app, available on the App Store, offers convenient access to account management and promotional deals, enhancing the customer experience.
Areas of Singapore That They Serve
As a licensed electricity retailer, Keppel Electric operates across the entire country of Singapore. Their services cater to customers in residential areas, commercial districts, and industrial zones, ensuring that businesses and households throughout the island can access their reliable electricity solutions. This nationwide coverage reflects their dedication to meeting the diverse energy needs of Singapore’s population, from urban centers to suburban neighborhoods.
How Does the Brand Meet Singapore’s Needs?
Keppel Electric plays a vital role in supporting Singapore’s energy security and sustainability goals. With Singapore’s increasing focus on reducing carbon emissions and transitioning to cleaner energy sources, Keppel Electric’s carbon-neutral plans align perfectly with national priorities, such as the Singapore Green Plan 2030. Their extensive experience in the electricity market also contributes to the stability and efficiency of Singapore’s energy infrastructure, ensuring a consistent and sustainable power supply for the nation. By serving over 150,000 residential customers since the launch of the Open Electricity Market in April 2018, Keppel Electric demonstrates its ability to meet the evolving needs of Singapore’s diverse population.
Contact Information and Social Media
| Detail | Information |
|---|---|
| Legal Name | KEPPEL ELECTRIC PTE LTD |
| UEN Number | 199704013Z |
| Registered Address | 1 HARBOURFRONT AVENUE #18-01 KEPPEL BAY TOWER SINGAPORE (098632) |
| Headquarters | Keppel Bay Tower, 1 Harbourfront Avenue, Singapore 098632 |
| Phone Number | N.A. |
| N.A. | |
| Keppel Electric Pte | |
| Keppel Electric | |
| N.A. | |
| N.A. |
While specific contact details such as phone numbers and emails are not readily available on their official website, customers can reach out through their online portal or visit their headquarters at Keppel Bay Tower. Keppel Electric is also active on social media platforms like LinkedIn and Facebook, where they share updates and engage with their community.
Summary
In summary, KEPPEL ELECTRIC PTE LTD is a trusted and forward-thinking electricity retailer in Singapore, offering reliable, affordable, and sustainable electricity solutions. With a focus on customer satisfaction and environmental responsibility, the company continues to power homes and businesses across Singapore, playing a key role in the nation’s journey towards a greener and more energy-secure future. Their carbon-neutral plans and positive customer feedback make them a standout choice for those seeking dependable energy services in Singapore.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.