JURONG COMMUNITY HOSPITAL (UEN: 53238509L) is a cornerstone of Singapore’s healthcare landscape, offering specialized post-acute and rehabilitative care in Jurong East. As part of the JurongHealth Campus, it collaborates closely with the 700-bed Ng Teng Fong General Hospital (NTFGH) to deliver seamless, patient-centered services. Since its official opening in October 2015, JCH has been dedicated to helping patients recover and reintegrate into their communities, making it a trusted healthcare provider in Singapore’s western region.
Introduction to the Brand
Located at 1 Jurong East Street 21, Singapore 609606, Jurong Community Hospital is a 400-bed facility designed to support patients transitioning from acute care to recovery. As part of the National University Health System (NUHS), JCH works in tandem with NTFGH to ensure a smooth continuum of care. The hospital’s patient-centered approach focuses on rehabilitation and holistic support, addressing both medical and psycho-social needs to help patients regain independence.
Summary of Services and Products
JCH offers a comprehensive suite of services tailored to post-acute and rehabilitative care, including:
| Service | Description |
|---|---|
| Rehabilitation | Supports recovery from post-acute illnesses and surgeries. |
| Senior Citizen Care | Evaluation and management for elderly patients. |
| Dementia Care | Specialized support for patients with cognitive impairments. |
| Coordinated Care | Multi-disciplinary team approach for holistic treatment. |
| Preventive Care | Programs to promote health and prevent future illnesses. |
| Wound Care | Specialized treatment for complex wounds. |
| Community Reintegration | Partnerships with community providers for post-discharge support. |
Additionally, JCH’s Medical Social Services provide:
- Care & Discharge Planning: Ensures smooth transitions from hospital to community through collaboration with medical teams and external providers like nursing homes.
- Counseling: Offers psychotherapy for patients and caregivers dealing with emotional distress or family issues.
- Financial Assistance: Connects eligible patients to resources like Medifund to cover treatment costs.
- Risk Assessment: Addresses safety concerns, including suicide prevention and domestic violence, with trained staff.
- Psychological Trauma Support: Supports patients and families affected by traumatic injuries.
- Support Groups: Facilitates groups for patients and families to share experiences in a supportive environment.
These services are delivered at clinics such as Clinic C11 at JCH Tower C (Level 1) and Clinic A24 at NTFGH Tower A, with operating hours from Monday to Friday, 8:30 AM to 5:30 PM, and Saturday mornings for select services (JCH Medical Social Services).
Unique Value Propositions and Benefits
JCH’s integration with NTFGH creates a seamless healthcare experience, allowing patients to transition effortlessly from acute to rehabilitative care. This co-management by doctors from both hospitals ensures continuity and efficiency. The hospital’s innovative design, featuring a herringbone layout where every patient has a window, reduces cross-infection risks and enhances the healing environment with natural light and ventilation (CPG Corporation). JCH’s focus on psycho-social well-being, through services like counseling and support groups, addresses the holistic needs of patients and their families.
The hospital also engages the community through events like the Health On Track 2024 public health fair, which attracted 400 participants to learn about graceful aging through education booths and interactive activities (JCH Health On Track). This commitment to community outreach strengthens its role as a healthcare hub in the west.
Standout Features and Reviews
JCH’s patient-centered design and dedicated staff have earned positive feedback. One patient shared, “My dad goes for rehab therapy at the JCH level 1. The therapists there – Siting, Alyssa, and Vivian – are genuinely concerned about his health and well-being. They are warm, friendly, and knowledgeable. Kudos for making my dad’s healing journey more comfortable” (Top-Rated.Online). Another reviewer described the hospital as “nice,” noting its welcoming atmosphere. JCH has a 3.3-star rating from 43 reviews on Google, reflecting a generally positive reception with some areas for improvement (ClinicGeek).
The hospital’s environmentally sustainable design, recognized with the Green Mark Platinum Award in 2013 by the Building Construction Authority of Singapore, underscores its commitment to modern, patient-friendly facilities (Wikipedia).
Areas of Singapore Served
JCH primarily serves the western region of Singapore, with a focus on Jurong East and surrounding neighborhoods. Its strategic location near Jurong East MRT station and bus interchange, accessible via major expressways like the Ayer Rajah Expressway (AYE) and Pan Island Expressway (PIE), makes it convenient for residents in the west (JCH Directions). The hospital’s proximity to shopping centers like JEM, Westgate, and IMM enhances accessibility for patients and visitors.
How JCH Meets Singapore’s Needs
Singapore’s aging population and increasing demand for specialized healthcare require facilities that go beyond acute care. JCH addresses this by providing rehabilitative and post-acute services, reducing the strain on acute care hospitals like NTFGH. Its focus on dementia care, senior citizen management, and community reintegration aligns with Singapore’s healthcare goals of supporting an aging society. By offering preventive care and community health programs, JCH promotes long-term health and independence, contributing to a sustainable healthcare system.
Contact Information and Social Media
For inquiries or appointments, contact JCH at:
- Address: 1 Jurong East Street 21, Singapore 609606
- Phone Numbers:
- General Enquiries (24-hr): +65 6908 2222
- Billing Enquiries (Mon-Fri 8:30 AM-5:30 PM, Sat 8:30 AM-12:30 PM): +65 6407 8138
- Feedback (Mon-Fri 9:00 AM-5:00 PM): +65 6716 3311
- Email: [email protected]
- Social Media:
Summary
Jurong Community Hospital is a vital healthcare provider in Singapore’s western region, offering specialized post-acute and rehabilitative care. Its integration with Ng Teng Fong General Hospital ensures seamless, patient-centered services, while its focus on elderly care, dementia support, and community reintegration meets the evolving needs of Singapore’s population. With a dedicated team, innovative design, and community engagement initiatives, JCH stands out as a trusted partner in health and recovery.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.