Introduction to the Brand
GRAND COPTHORNE WATERFRONT HOTEL SINGAPORE (UEN: 52898318X) is a distinguished 5-star hotel nestled along the picturesque Singapore River, offering a seamless blend of luxury, comfort, and convenience. Part of the Millennium Hotels and Resorts group, this award-winning hotel is celebrated for its serene waterfront location, modern amenities, and exceptional service. Located just a 5-minute drive from Orchard Road and a short walk from Havelock MRT station, it provides an ideal base for both business and leisure travelers. With its rich history and commitment to guest satisfaction, Grand Copthorne Waterfront has earned accolades such as the TripAdvisor Certificate of Excellence, making it a top choice for those seeking a memorable stay in Singapore.
Summary of Its Services/Products
Grand Copthorne Waterfront Hotel Singapore offers a comprehensive range of services and amenities designed to cater to diverse guest needs:
- Accommodation: The hotel features 573 Double and Twin-Sharing Rooms across various categories, including Grand Deluxe & Premier Rooms, Grand Deluxe & Premier Waterfront Rooms, Club Rooms, Executive Suites, and One Bedroom Service Apartments. Each room is equipped with modern amenities, free Wi-Fi, flat-screen TVs with international channels, and stunning city or river views.
- Dining: Guests can enjoy four dining options, including Food Capital, offering international buffet-style cuisine with live show kitchens featuring Western and Asian favorites. Other venues include Grissini for Italian cuisine, The Waterfront Restaurant for casual dining, and a bar for refreshing drinks.
- Facilities: The hotel boasts a 24-hour gym, an outdoor swimming pool (open 6:00 AM to 9:30 PM), a Jacuzzi, and Js Salon for spa treatments like massages, facials, and manicures/pedicures. Additional amenities include currency exchange, dry cleaning, laundry services, complimentary on-site parking for in-house guests, a concierge, and multilingual staff fluent in languages like English, Malay, and Chinese.
- Events and Meetings: The hotel offers versatile event spaces, including the Galleria Ballroom with a 216-person capacity, equipped with advanced audio-visual systems, making it ideal for weddings, conferences, and private gatherings.
- Additional Services: Breakfast options include continental, vegetarian, Asian, American, and buffet styles, with a fee of SGD 38 for adults and SGD 25 for children. The hotel has a no-smoking policy, with a designated smoking area on Level 1. Pets are not allowed, except for guide dogs.
| Service Category | Details |
|---|---|
| Accommodation | 573 rooms/suites with city or river views, free Wi-Fi |
| Dining | 4 restaurants (e.g., Food Capital, Grissini), bar |
| Facilities | 24-hour gym, outdoor pool, Jacuzzi, spa, parking |
| Events | Galleria Ballroom, meeting rooms for weddings, conferences |
Unique Value Propositions or Benefits
Grand Copthorne Waterfront Hotel Singapore stands out for its unique combination of luxury, location, and sustainability:
- Prime Riverside Location: Positioned along the Singapore River, the hotel offers serene views and a tranquil atmosphere while being just a 5-minute drive from Orchard Road and close to vibrant areas like Clarke Quay and Robertson Quay.
- Sustainability and Cleanliness: The hotel holds the SG Clean certification, ensuring high standards of hygiene and eco-friendly practices, aligning with Singapore’s focus on sustainability.
- Versatile Event Spaces: With its Galleria Ballroom and flexible meeting rooms, the hotel is a top choice for hosting weddings, corporate events, and private gatherings, supported by state-of-the-art audio-visual equipment.
- Award-Winning Service: Recognized as Singapore’s Best Luxury Convention Hotel at the International Hotel Awards 2019-2020, the hotel’s multilingual staff and personalized service ensure a welcoming experience for global guests.
- Convenient Access: Just a 2-minute walk from Havelock MRT station, the hotel offers easy access to Singapore’s public transport network, making it ideal for exploring the city.
Standout Features or Reviews
Grand Copthorne Waterfront Hotel Singapore has earned widespread praise for its exceptional service, prime location, and comfortable accommodations. On TripAdvisor, the hotel holds a 4.3/5 rating from 6,960 reviews, ranking #52 out of 353 hotels in Singapore. Specific ratings include Location (4.2), Rooms (4.1), Value (4.0), Cleanliness (4.3), Service (4.3), and Sleep Quality (4.3). Guests frequently highlight:
- Prime Location: The hotel’s proximity to dining, entertainment, and transport links, including Havelock MRT station, makes it highly convenient.
- Spacious and Renovated Rooms: Guests appreciate the well-equipped, recently renovated rooms with stunning river or city views.
- Dining Variety: Food Capital’s international buffet and Grissini’s Italian cuisine are praised for their quality and variety.
- Friendly Service: The staff’s professionalism and warmth are often noted, with guests feeling welcomed and valued.
Recent guest reviews include:
- “Very nicely renovated, room was spacious with a view of the Marina Bay hotel, buffet breakfast was very good” (Booking.com).
- “We liked everything about our stay from location, staff, and food. We will go back there anytime” (Booking.com).
- “The location was great for a seasoned tourist. Super clean, great staff, delicious restaurants at the hotel. Staff was friendly and helpful” (Booking.com).
| Review Platform | Rating | Number of Reviews | Key Feedback |
|---|---|---|---|
| TripAdvisor | 4.3/5 | 6,960 | Prime location, spacious rooms, friendly service |
| Booking.com | 8.3/10 | Recent guests | Renovated rooms, great breakfast, excellent staff |
Areas of Singapore That They Serve
Located at 392 Havelock Road, Robertson Quay, Singapore 169663, Grand Copthorne Waterfront Hotel Singapore is ideally positioned to serve guests from across the island. Key areas include:
- Clarke Quay and Robertson Quay: A short walk away, offering vibrant nightlife and dining options.
- Orchard Road: A 5-minute drive, providing access to Singapore’s premier shopping and entertainment district.
- Central Business District (CBD): A 10-minute drive, ideal for business travelers.
- Chinatown and Marina Bay: Easily accessible by taxi or MRT, offering cultural and tourist attractions.
- Changi International Airport: Approximately 22 kilometers (12 miles) away, reachable in about an hour via public transport or a 25-minute taxi ride.
The hotel’s proximity to Havelock MRT station (2-minute walk) and Outram Park MRT station (18-minute walk) ensures seamless connectivity to Singapore’s extensive public transport network, making it convenient for guests island-wide.
How Does the Brand Meet Singapore’s Needs?
Grand Copthorne Waterfront Hotel Singapore caters to Singapore’s dynamic tourism and business sectors by offering a luxurious yet accessible stay. Its serene riverside location provides a peaceful retreat for leisure travelers, while its proximity to the CBD and event facilities supports the city’s thriving business community. The hotel’s diverse dining options, including international and Italian cuisine, reflect Singapore’s multicultural culinary scene. Its SG Clean certification and eco-friendly practices align with Singapore’s emphasis on sustainability and hygiene, ensuring a safe and comfortable experience. By offering versatile event spaces and award-winning service, the hotel contributes to Singapore’s reputation as a global hub for hospitality and events, meeting the needs of both local and international guests.
Contact Information and Social Media
For inquiries or reservations, guests can contact the hotel directly through its reservation system, as specific contact details are not publicly listed on the official website. Check-in is at 3:00 PM, and check-out is at 11:00 AM, with early or late check-in/out requests handled by the hotel staff.
- Address: 392 Havelock Road, Robertson Quay, Singapore 169663
- Phone: +65 6733 0880
- Email: [email protected]
- Social Media:
- Instagram: Millennium Hotels
Summary
In summary, GRAND COPTHORNE WATERFRONT HOTEL SINGAPORE (UEN: 52898318X) offers a luxurious and serene stay along the Singapore River, combining modern amenities with a prime location near key attractions and business districts. With its award-winning service, diverse dining options, and commitment to sustainability, it provides an unforgettable experience for both business and leisure travelers. Whether you’re relaxing by the pool, dining at Food Capital, or hosting an event in the Galleria Ballroom, Grand Copthorne Waterfront ensures a stay that is both comfortable and memorable.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.