Introduction to the Brand
FOPTICS EAST PTE. LTD. (UEN: 202208290K) is a leading optical retailer in Singapore, known for providing affordable and stylish eyewear solutions. Founded by Ray, a university student who identified a gap in the market for inexpensive yet fashionable glasses, Foptics has quickly grown to become a favorite among Singaporeans looking for quality eyewear without breaking the bank. With a mission to make eyewear accessible to everyone, Foptics has earned a reputation for its Ascot, trendy designs, excellent customer service, and innovative features like their lens scanner app. Their commitment to affordability and style has garnered thousands of satisfied customers and over 1000 positive reviews, positioning Foptics as a go-to brand for prescription glasses in Singapore.
Summary of Its Services/Products
Foptics offers a wide range of eyewear options, including prescription glasses, progressive lenses, blue light glasses, and eyewear for kids. Their products are designed to cater to various styles and needs, ensuring customers can find the perfect pair for any occasion. The process is streamlined into four simple steps, making it easy to select frames and lenses either online or at one of their physical stores. Foptics also provides complimentary eye exams with any purchase, adding value to their already budget-friendly offerings. Their online store (Foptics Website) allows customers to browse best-sellers, submit prescriptions, and enjoy free delivery, while in-store visits offer personalized frame selection and eye checks.
Unique Value Propositions or Benefits
The standout feature of Foptics is its affordability, with prices starting as low as $34 for a pair of glasses (frame with lenses), making it possible for customers to own multiple pairs without financial strain. This is particularly appealing in a market where eyewear can often be prohibitively expensive. Foptics ensures that affordability doesn’t compromise style or quality, sourcing trendy, modern frames from overseas and high-quality lenses locally. Their innovative lens scanner app (Lens Scanner News) allows customers to retrieve their prescription from existing glasses at home, lowering barriers to purchasing new eyewear. The Virtual Try-On feature further enhances convenience by enabling customers to explore new styles online, making Foptics a leader in accessible and fashionable eyewear in Singapore.
Standout Features or Reviews
Foptics has received widespread praise for its affordability, style, and quality. On Carousell, they boast an impressive rating of 4.996835 from 632 reviews (Carousell Reviews), reflecting high customer satisfaction. Customers frequently highlight the affordability and trendy designs, with one reviewer noting, “What is so impressive about my new spectacles is its affordability and trendy designs. It is such a good deal that people have been badgering to release the post” (ForFunk Review). Another review from a contact lens customer at their myVillage store praised the staff’s patience and expertise, especially for first-time lens wearers, stating, “I had a fantastic experience learning to wear contact lenses at Foptics. I highly recommend to anyone, especially if you are new to contact lenses” (Foptics Contact Lens). Google Reviews for their physical stores, such as those at SingPost Centre and Changi City Point, are also satisfactory, with customers appreciating the value for money and friendly service (SingPost Centre Reviews).
| Review Platform | Rating | Number of Reviews |
|---|---|---|
| Carousell | 4.996835 | 632 |
| Google Reviews | Satisfactory | Varies by location |
Areas of Singapore That They Serve
Foptics has strategically located its stores across Singapore to ensure accessibility for customers from various parts of the city. Their physical locations include:
- SingPost Centre #B1-140, Singapore 408600 (Map)
- myVillage @ Serangoon Gardens, 1 Maju Ave, #B1-07, Singapore 556679 (Map)
- 115A Commonwealth Drive, #05-18/19, Singapore 149596 (Map)
- 58B Pagoda Street, #03-01, Singapore 059217 (Map)
- Changi City Point, #01-47, Singapore 486038 (Map)
These locations are conveniently situated near major MRT stations, making it easy for customers to visit for eye exams, frame selections, or lens fittings. Each store offers a cozy and welcoming environment, with knowledgeable staff ready to assist. Operating hours are Monday to Sunday, 11:30 AM to 9:00 PM, including public holidays, though the myVillage location is closed on 7 May.
How Does the Brand Meet Singapore’s Needs?
Foptics meets Singapore’s needs by providing high-quality, affordable eyewear that caters to the diverse styles and preferences of its residents. In a city where fashion and functionality are both highly valued, Foptics offers a perfect blend of both. Their online presence (Foptics Website) and physical stores make it convenient for customers to access their services, whether they prefer shopping online or in-person. The lens scanner app and Virtual Try-On feature demonstrate their commitment to innovation, making it easier for busy Singaporeans to get accurate prescriptions and try new styles from home. Foptics also accepts Child Development Account (CDA) and Baby Bonus at select locations (SingPost Centre, Changi City Point, and Chinatown), catering to families’ needs. Their high ratings and positive reviews reflect their dedication to excellent customer service, ensuring a pleasant experience for all.
Contact Information and Social Media
For inquiries or to learn more about Foptics, customers can contact them via WhatsApp at +65 88742863 (available daily from 12:00 PM to 9:00 PM). While an email address is not publicly available, customers can stay updated on promotions and news through their social media platforms:
- Facebook: Foptics Facebook
- LinkedIn: Foptics LinkedIn
Summary
In summary, FOPTICS EAST PTE. LTD. (UEN: 202208290K) is a game-changer in Singapore’s eyewear market, offering affordable, stylish, and high-quality glasses that cater to the diverse needs of its residents. With a strong focus on customer satisfaction, accessibility, and innovation, Foptics has become a trusted name for those looking to update their eyewear without breaking the bank. Whether you’re in need of prescription glasses, blue light protection, or a new fashionable pair, Foptics has you covered with their seamless online and in-store experiences. Their growing presence across Singapore and positive customer feedback make them a standout choice for affordable glasses in Singapore.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do Ascot, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.