Introduction to the Brand
CARRO (UEN: 53436757K) is Southeast Asia’s largest online used car marketplace, headquartered in Singapore. Founded in 2015 by Aaron Tan, Aditya Lesmana, and Kelvin Chng, CARRO has redefined how Singaporeans buy, sell, and own cars. By leveraging AI-driven technology, CARRO offers a transparent, hassle-free experience that caters to a wide range of automotive needs. As of 2025, the company has expanded to include brand-new cars, including electric vehicles (EVs), making it a one-stop solution for car enthusiasts and everyday drivers alike.
Summary of Services and Products
CARRO provides a full suite of automotive services designed to simplify car ownership:
- Used Car Sales: Offers a vast inventory of “Carro Certified” used cars, each subjected to a 150-point inspection to ensure quality and reliability.
- Brand-New Car Sales: Recently introduced a range of brand-new cars, including EVs, with competitive pricing and financing options.
- Car Subscription: A flexible alternative to ownership, allowing customers to drive a car for a monthly fee without long-term commitments.
- Financing and Insurance: Partners with financial institutions to provide tailored financing plans and comprehensive insurance coverage.
- Aftersales Services: Includes maintenance, repairs, and servicing at CARRO’s workshops, ensuring vehicles remain in top condition.
The platform’s AI-powered pricing algorithms deliver fair and competitive prices, while features like a 7-day test drive period and GIA-certified accident reports enhance buyer confidence.
Unique Value Propositions and Benefits
CARRO stands out for its end-to-end approach, integrating retail, financing, insurance, and aftersales services into a single platform. Its AI-driven marketplace ensures transparent pricing, eliminating the guesswork often associated with car transactions. The “Carro Certified” label guarantees quality, with warranties and verified service records. Additionally, CARRO’s physical locations in Sin Ming provide a hands-on experience for customers who prefer in-person interactions. The recent addition of brand-new cars, including EVs, reflects CARRO’s commitment to innovation and sustainability, aligning with Singapore’s evolving automotive landscape.
Standout Features and Customer Feedback
CARRO’s commitment to quality and transparency has earned it a 4.9-star rating from over 1,187 reviews on Trustindex.io. Customers frequently praise the platform’s ease of use and exceptional service. For example, Aminur Rashid shared, “First time buying a car with Carro. And a pleasant experience working with Jonathan.” Another reviewer, Soundiressan Muthukumaran, noted, “Tong is friendly to approach. Fast & quick response for my queries. Thanks.” These testimonials highlight CARRO’s customer-centric approach. While some online discussions on platforms like Reddit mention varied experiences, the overwhelming majority of reviews on trusted platforms affirm CARRO’s reliability and professionalism.
Areas of Singapore Served
CARRO’s online platform is accessible island-wide, making it convenient for customers across Singapore, from Jurong to Tampines. For those who prefer in-person visits, CARRO operates two physical locations:
- Carro Lounge: 28 Sin Ming Lane, #01-134, Singapore 573972
- Carro Workshop: 160 Sin Ming Drive, #04-07 Sin Ming AutoCity, Singapore 575722
These hubs offer services like car inspections, test drives, and aftersales support, particularly catering to residents in the Sin Ming area and beyond.
How the Brand Meets Singapore’s Needs
Singapore’s car market is shaped by the high cost of ownership due to the Certificate of Entitlement (COE) system, driving demand for reliable used cars. CARRO addresses this by offering affordable, certified vehicles backed by rigorous inspections. Its financing and insurance options make car ownership more accessible, while the car subscription model appeals to young professionals and families seeking flexibility. The introduction of brand-new cars, including EVs, aligns with Singapore’s push for sustainable transport, supporting the nation’s goal to phase out internal combustion engine vehicles by 2040. CARRO’s innovative approach and comprehensive services make it a vital player in Singapore’s automotive ecosystem.
Contact Information and Social Media
- Legal Name: CARRO
- UEN Number: 53436757K
- Address: 28 Sin Ming Lane, #01-134, Singapore 573972 (Carro Lounge)
- Contact Number: +65 6714 6652
- Email: [email protected]
- Operating Hours:
- Monday–Friday: 9:00 AM–6:00 PM
- Saturday–Sunday: 10:00 AM–6:00 PM (Excluding Public Holidays)
- Social Media:
- Facebook: CARRO Singapore
- Instagram: carro.sg
- LinkedIn: Carro
- YouTube: Carro Singapore
Summary
CARRO is transforming Singapore’s automotive landscape with its innovative, customer-focused approach. From certified used cars to brand-new vehicles and flexible subscription plans, CARRO offers something for every driver. Its AI-driven platform, transparent pricing, and comprehensive services make car ownership straightforward and stress-free. Whether you’re visiting their Sin Ming locations or browsing online, CARRO delivers a trustworthy experience backed by glowing customer reviews. As it continues to innovate, CARRO remains a top choice for Singaporeans navigating the world of car ownership.
Disclaimer
All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.