Introduction to American Arbitration Association-ICDR Ltd.
Founded in 1996 as the global arm of the AAA, AMERICAN ARBITRATION ASSOCIATION-ICDR LTD. (UEN: 201018806N) specializes in international dispute resolution, with a dedicated office in Singapore since 2007. The ICDR leverages the AAA’s 95+ years of experience to provide cost-effective and impartial ADR services, helping businesses avoid the complexities of traditional court proceedings. Their Singapore office, located at Maxwell Chambers, positions them at the heart of Asia’s arbitration hub, where they manage cases involving parties from across the region, including China, India, and Japan. With a mission to deliver justice at scale, the ICDR promotes fair resolutions through a party-centered approach, supported by a roster of highly regarded arbitrators and mediators.
Comprehensive Range of Services
The ICDR offers a suite of ADR services tailored to the needs of businesses involved in cross-border transactions. Their key offerings include:
- Arbitration: Administered under the ICDR’s International Dispute Resolution Procedures (amended March 1, 2021), designed for international cases with a focus on flexibility and efficiency.
- Mediation: A collaborative process to help parties reach mutually beneficial agreements, reducing conflict and costs.
- Other ADR Services: Including expert determination and dispute boards, providing customized solutions for complex disputes across industries like aerospace, construction, and energy.
- Case Management: Comprehensive support, from appointing arbitrators and mediators to setting hearings and providing resources for dispute resolution.
- Educational Programs: Training, webinars, and conferences to promote ADR awareness, often co-organized with regional institutions like law schools and bar associations.
The ICDR’s global network, with state-of-the-art hearing centers in cities like Singapore, New York, and Miami, ensures seamless case management. Their cooperative agreements with over 80 countries provide access to hearing facilities, translation services, and more, making their services highly accessible (ICDR Services).
Unique Value Propositions
The ICDR’s strength lies in its global expertise and localized presence in Singapore. Their party-centered approach empowers clients to tailor dispute resolution processes, saving time and costs. With a roster of hundreds of skilled arbitrators and mediators fluent in 12 languages, they offer unmatched expertise in handling international disputes. Their ISO 9001:2015 certification reflects their commitment to quality, while their cooperative agreements with over 20 Asian arbitral institutions enhance their regional influence. The Singapore office, established at Maxwell Chambers, positions them to serve Asia’s growing demand for international arbitration, making them a trusted partner for businesses.
Standout Features and Customer Feedback
The ICDR is widely regarded as a global leader in dispute resolution, with a reputation built on nearly a century of experience through the AAA. Their Singapore office, operational since 2007, has managed cases involving 199 Asian parties in 2018 alone, showcasing their regional impact (ICDR Singapore). While specific customer reviews are limited due to the confidential nature of arbitration, their involvement in high-profile cases and partnerships with regional institutions speak to their credibility. Industry recognition, such as their ranking as a top provider of international dispute resolution services, further underscores their excellence (ICDR LinkedIn).
Areas of Singapore Served
The ICDR’s Singapore office, located at Maxwell Chambers, serves clients across the city-state, from business hubs like Marina Bay and Orchard to industrial areas like Jurong. Their services are particularly relevant for Singapore’s international business community, supporting industries such as finance, trade, and technology. As part of their global network, they also cater to clients in the Asia-Pacific region, making their services accessible to businesses with cross-border operations.
How American Arbitration Association-ICDR Ltd. Meets Singapore’s Needs
Singapore’s status as a global hub for business and finance creates a high demand for efficient dispute resolution, particularly for cross-border transactions. The ICDR meets this need by offering specialized arbitration and mediation services that provide a faster, more cost-effective alternative to court proceedings. Their Singapore office strengthens the city’s position as a leading arbitration center in Asia, supporting businesses with expert case management and access to a global network of resources. By promoting fair and impartial resolutions, the ICDR helps Singaporean businesses maintain strong international relationships, aligning with the city’s role as a trusted business hub.
Contact Information and Social Media
While specific contact details for the Singapore office are not publicly listed, clients can reach out through the ICDR’s global channels:
- Address: Maxwell Chambers, Singapore
- Phone: +1 800-778-7879 (Global Customer Service)
- Email: [email protected]
- Website: ICDR Official Website
- Social Media:
- LinkedIn: ICDR LinkedIn
For inquiries, visit their website or contact their global customer service for assistance.
Summary
AMERICAN ARBITRATION ASSOCIATION-ICDR LTD. is a cornerstone of international dispute resolution in Singapore, offering arbitration, mediation, and other ADR services to businesses navigating cross-border disputes. With a presence at Maxwell Chambers since 2007, they combine global expertise with localized support, making them a trusted partner for Singapore’s business community. Their party-centered approach, expert arbitrators, and extensive network ensure efficient and fair resolutions, reinforcing Singapore’s role as a global arbitration hub. Whether you’re a local firm or a multinational, the ICDR provides the tools to resolve disputes effectively, keeping your business moving forward.
Disclaimer: All information provided here has been compiled from publicly available sources. While we have made every effort to ensure accuracy, we do not guarantee that the information is complete or error-free. We disclaim any liability for inaccuracies or omissions. If you find any errors or have concerns about the content, please let us know so we can address them promptly.