If you’re looking for a credit card that offers cashback on your everyday spending, the OCBC 365 Card is worth considering. With up to 6% cashback on dining and 3% cashback on groceries, public transport, and more, this card can help you save money on your daily expenses. However, like most credit cards, it comes with an annual fee that can be a burden on your finances.
Fortunately, OCBC offers an annual fee waiver for the first two years, and you can request a waiver for subsequent years if you meet certain spending criteria. This guide will show you how to request a fee waiver for your OCBC 365 Card, as well as provide information on the card’s features and benefits, fees and waivers, and how to manage your account. With this information, you can make an informed decision about whether the OCBC 365 Card is right for you.
Key Takeaways
- The OCBC 365 Card offers cashback on everyday spending, but comes with an annual fee.
- You can request a fee waiver for subsequent years if you meet certain spending criteria.
- This guide provides information on the card’s features and benefits, fees and waivers, and how to manage your account.
OCBC 365 Card Features and Benefits
If you’re looking for a credit card that offers a wide range of benefits and cashback, the OCBC 365 Card could be the perfect choice for you. Here are some of the features and benefits you can expect when you sign up for this card:
Cashback and Promotions
With the OCBC 365 Card, you can earn cashback on a wide range of everyday expenses. For example, you can enjoy 6% cashback on fuel spend at selected petrol stations, 5% cashback on dining and food delivery, and 3% cashback on groceries, public transport, ride-hailing, pharmacy, streaming, and EV charging.
What’s more, the card offers a range of promotions that can help you save even more money. For example, if you spend a minimum of $350 within 30 days of card application approval, you can receive a cashback of $150. The card also offers discounts at selected merchants, such as Lazada, Agoda, and Zalora.
Insurance Services
The OCBC 365 Card also offers a range of insurance services that can help you protect yourself and your family. For example, you can enjoy coverage for personal accident, medical evacuation, and repatriation when you travel. The card also offers insurance plans such as Great Cancer Guard, Great Careshield, GreatLife Endowment Insurance 3, Great Term Guard, and Great Critical Cover.
Moreover, the OCBC 365 Card comes with a range of loan insurance options, including Great EV Protect, which provides coverage for electric vehicles, and Great Mortgage Protect, which provides coverage for your mortgage in the event of death or total permanent disability.
Overall, the OCBC 365 Card is an excellent option for anyone looking for a credit card that offers a range of benefits and cashback. With its generous rewards programme, attractive promotions, and comprehensive insurance coverage, this card is sure to help you save money and protect your finances.
Activating Your OCBC 365 Card
If you have just received your OCBC 365 Credit Card, you will need to activate it before you can start using it. Here are the steps to activate your card:
Online and Phone Banking Activation
The easiest way to activate your OCBC 365 Credit Card is through OCBC Online Banking or OCBC Mobile Banking app. Here’s how:
- Log in to your OCBC Online Banking account or OCBC Mobile Banking app using your access code and PIN, fingerprint ID, or Face ID.
- Tap on the left menu bar and select “Card Services”.
- Select “Activate Credit/Debit Card“.
- Select your card and enter the expiry date of the card to activate.
- Tap on the “Next” button.
Alternatively, you can also activate your card by calling OCBC Phone Banking at +65 6363 3333.
Managing Security Features
OCBC is committed to ensuring the security of your transactions. Here are some security features that you can manage to keep your transactions safe:
- OneToken: A digital token that provides an extra layer of security for your online transactions. You can activate OneToken through OCBC Online Banking or OCBC Mobile Banking app.
- Hardware Token: A physical device that generates a unique One-Time Password (OTP) for your online transactions. You can request for a Hardware Token through OCBC Online Banking or OCBC Mobile Banking app.
- SMS OTP: A One-Time Password sent to your registered mobile number via SMS. You can enable SMS OTP through OCBC Online Banking or OCBC Mobile Banking app.
- Transaction Alerts: Receive alerts via SMS or email for every transaction made with your card. You can enable Transaction Alerts through OCBC Online Banking or OCBC Mobile Banking app.
In addition, you can also manage your card’s security features through OCBC Online Banking or OCBC Mobile Banking app. You can lock/unlock your card, reset your card PIN, and more.
Congratulations on getting your new OCBC 365 Credit Card! With these simple steps, you can quickly activate your card and manage its security features to keep your transactions safe.
Understanding Fees and Waivers
If you’re an OCBC 365 Credit Card holder, it’s important to understand the fees and waivers associated with your card. This information can help you avoid unnecessary charges and save money.
Annual Fee Waiver Process
The OCBC 365 Credit Card comes with an annual fee waiver for the first two years. To continue the waiver, you’ll need to spend at least $10,000 per year. If you don’t meet this spending requirement, you’ll be charged an annual fee of $192.60.
To request an annual fee waiver, you can use OCBC’s online banking service or mobile app. Simply log in to your account, navigate to the “Customer Service” section, and select “Credit card fee waiver”. Alternatively, you can call OCBC’s hotline and request a waiver over the phone.
Other Charges and Solutions
In addition to the annual fee, there are other charges associated with the OCBC 365 Credit Card. For example, if you exceed your credit limit, you’ll be charged an overlimit fee of $40. To avoid this fee, make sure you stay within your credit limit.
To ensure that you don’t miss any payments, you can set up a GIRO arrangement or pay by cheque. These payment methods are fast and convenient, and can help you avoid late payment fees.
Overall, understanding the fees and waivers associated with your OCBC 365 Credit Card is essential for managing your finances effectively. By taking advantage of the annual fee waiver and avoiding unnecessary charges, you can save money and enjoy the benefits of your card.
Managing Your Account and Transactions
Managing your OCBC 365 Card account and transactions is easy and convenient with the bank’s digital banking services. You can access your account and perform various transactions online, such as payments and transfers, and investment and savings options.
Payments and Transfers
OCBC offers a variety of online payment and transfer options, including eGIRO, telegraphic transfer, Pay Any Card, cross-border payments, UnionPay, Alipay+, DuitNow, PromptPay, and QRIS. With these services, you can easily make payments to billing organisations, transfer funds to other bank accounts, and pay your credit card bills.
Investment and Savings Options
OCBC also offers a range of investment and savings options to help you grow your wealth. You can invest in CPFIA, Supplementary Retirement Scheme (SRS), OCBC RoboInvest, SGD Time Deposit, and other investment products. Moreover, you can take advantage of the bank’s investment sales and corporate action services, which provide you with the latest market insights and investment opportunities.
With OCBC’s digital banking services, you can manage your account and transactions from anywhere, at any time. The bank’s user-friendly interface and secure platform ensure that your transactions are fast, secure, and hassle-free. So, start managing your OCBC 365 Card account today and enjoy the benefits of easy and convenient banking.
Help and Support for OCBC 365 Cardholders
If you are an OCBC 365 cardholder and require assistance, there are several channels available for you to get help. In this section, we will cover the different ways you can report issues, get in touch with customer service, and more.
Reporting Issues and Loss
If you have lost your OCBC 365 card or it has been stolen, you should report it immediately to prevent any unauthorized transactions. You can do this by calling the OCBC hotline at +65 6363 3333 or by sending an SMS to 72323 with the message “LOSTCARD”. Alternatively, you can also report the loss through the OCBC website or mobile app.
In case of any fraudulent transactions, you should immediately dispute them by calling the OCBC hotline or through the OCBC website or mobile app. You can also manage your card daily limit through the website or mobile app to prevent any further unauthorized transactions.
Customer Service Channels
If you have any issues or queries regarding your OCBC 365 card, you can get in touch with customer service through several channels. You can call the OCBC hotline at +65 6363 3333 or send an SMS to 72323 with the message “HELP”. Alternatively, you can also chat with a customer service representative through the OCBC mobile app.
OCBC also offers a range of useful forms on their website for various transactions, such as dispute credit card transactions, replace card, and more. You can also provide feedback through the website or mobile app to help improve their services.
For added security, OCBC offers several features such as OCBC OneToken and OCBC Money Lock to protect your account from mobile malware and other security threats.
In conclusion, if you are an OCBC 365 cardholder, there are several channels available for you to get help and support. Whether it is reporting a lost card, disputing transactions, or getting in touch with customer service, OCBC has you covered. So, don’t hesitate to reach out for assistance whenever you need it.
Frequently Asked Questions
How can I get my OCBC 365 credit card annual fee waived?
If you are an OCBC 365 credit cardholder, you can get your annual fee waived by spending at least $10,000 in a year. You can also get your fee waived for two years by spending at least $10,000 in the first year after your card is issued.
What’s the process to contact OCBC for a credit card fee waiver?
You can request a credit card fee waiver by logging in to your OCBC Internet Banking account and selecting “Customer Service.” From there, select “Credit card fee waiver” and follow the prompts. You can also request a waiver through the OCBC Mobile Banking app.
Why was my request for an OCBC credit card fee waiver declined?
Your request for an OCBC credit card fee waiver may be declined if you have not met the spending requirements, or if you have not made your request within the specified time frame. Additionally, if you have a history of late payments or non-payment, your request may be declined.
How do I cancel my OCBC credit card online?
To cancel your OCBC credit card online, log in to your OCBC Internet Banking account and select “Customer Service.” From there, select “Card Cancellation” and follow the prompts.
Is the OCBC 365 credit card truly beneficial for me?
The OCBC 365 credit card is designed to offer a range of benefits to cardholders, including cashback rewards on dining, groceries, and petrol. However, whether or not the card is beneficial for you will depend on your individual spending habits and financial goals.
What are the steps to request an annual fee waiver for my OCBC EasiCredit?
To request an annual fee waiver for your OCBC EasiCredit, you can log in to your OCBC Internet Banking account and select “Customer Service.” From there, select “Credit card fee waiver” and follow the prompts. You can also request a waiver through the OCBC Mobile Banking app. Please note that the specific requirements for a fee waiver may vary depending on your individual account.