If you’re a frequent traveler, you know how important it is to have reliable travel insurance. Citi Prestige travel insurance is a popular choice for Singaporeans who want to protect themselves while on the go. As a Citi Prestige cardholder, you can enjoy a range of exclusive benefits, including complimentary travel insurance that covers you for a variety of travel inconveniences.
When you charge your full travel fares to your Citi Prestige Card for your overseas trip, you will be automatically covered under certain travel inconvenience benefits. This includes situations where tickets are redeemed with miles and the taxes/surcharges are paid with the Citi Prestige Card. Effective 1 Feb 2024, the Citi Prestige complimentary travel insurance will be underwritten by HL Assurance Pte Ltd instead of AIG Asia Pacific Insurance Pte Ltd.
With Citi Prestige travel insurance, you can have peace of mind knowing that you’re covered for unexpected events that may occur during your travels. In this article, we’ll explore the benefits of Citi Prestige travel insurance, policy eligibility and activation, and how you can maximise rewards and savings with your Citi Prestige Card. We’ll also answer some frequently asked questions to help you better understand this popular travel insurance option.
Key Takeaways
- Citi Prestige travel insurance offers complimentary coverage for travel inconveniences when you charge your full travel fares to your Citi Prestige Card for your overseas trip.
- Effective 1 Feb 2024, the Citi Prestige complimentary travel insurance will be underwritten by HL Assurance Pte Ltd instead of AIG Asia Pacific Insurance Pte Ltd.
- As a Citi Prestige cardholder, you can enjoy a range of exclusive benefits, including complimentary travel insurance that covers you for a variety of travel inconveniences.
Exploring Citi Prestige Travel Insurance in Singapore
If you are a frequent traveller, you know that accidents can happen anytime, anywhere. That is why having travel insurance is essential to protect yourself and your belongings. If you are a Citibank Singapore customer, you can enjoy complimentary travel insurance with your Citi Prestige Card. In this section, we will explore the comprehensive coverage details and emergency assistance services of the Citi Prestige travel insurance in Singapore.
Comprehensive Coverage Details
The Citi Prestige travel insurance provides a wide range of coverage for you and your family when you travel overseas. The coverage includes emergency medical evacuation, trip cancellation, baggage delay, and flight delay. Let’s take a closer look at each coverage:
Emergency Medical Evacuation: If you or your family member suffers from a medical emergency while overseas, the Citi Prestige travel insurance will cover the cost of emergency medical evacuation to the nearest medical facility.
Trip Cancellation: If you have to cancel your trip due to unforeseen circumstances such as illness, injury, or death, the Citi Prestige travel insurance will reimburse you for the non-refundable portion of your trip.
Baggage Delay: If your baggage is delayed for more than 6 hours, the Citi Prestige travel insurance will reimburse you for the purchase of essential items such as clothing and toiletries.
Flight Delay: If your flight is delayed for more than 6 hours, the Citi Prestige travel insurance will reimburse you for the additional expenses such as food and accommodation.
Emergency Assistance Services
In addition to the comprehensive coverage, the Citi Prestige travel insurance also provides emergency assistance services. The services include:
Medical Assistance: If you or your family member needs medical assistance while overseas, the Citi Prestige travel insurance will provide you with a 24/7 hotline to call for medical advice and assistance.
Travel Assistance: If you lose your passport or need help with travel arrangements, the Citi Prestige travel insurance will provide you with a 24/7 hotline to call for travel assistance.
Concierge Services: If you need help with restaurant reservations or event tickets, the Citi Prestige travel insurance will provide you with a 24/7 hotline to call for concierge services.
In conclusion, the Citi Prestige travel insurance in Singapore provides comprehensive coverage and emergency assistance services to protect you and your family when you travel overseas. With its wide range of coverage and 24/7 hotline services, you can travel with peace of mind knowing that you are protected by one of the best travel insurance policies in Singapore.
Exclusive Citi Prestige Card Benefits
If you’re a frequent traveller, the Citi Prestige Card is a great option to consider. This card offers a range of exclusive benefits that are tailored to make your travels more comfortable and enjoyable. Here are some of the benefits that you can enjoy with the Citi Prestige Card:
Unlimited Airport Lounge Access
One of the most attractive benefits of the Citi Prestige Card is the unlimited airport lounge access that it offers. With this card, you’ll have access to over 1,000 airport lounges worldwide, including Priority Pass lounges. This means that you can relax and unwind in comfort before your flight, regardless of which airline you’re flying with.
Luxury Hotel Privileges
The Citi Prestige Card also offers a range of luxury hotel privileges that can make your stay more comfortable and enjoyable. For example, you can enjoy complimentary night stays at participating hotels and resorts, as well as special benefits such as room upgrades, early check-in, and late check-out. Additionally, the Citi Prestige Card offers exclusive access to Four Hands Dining, which is a unique dining experience that features two world-renowned chefs working together to create a one-of-a-kind meal.
Dining and Lifestyle Perks
In addition to travel benefits, the Citi Prestige Card also offers a range of dining and lifestyle perks. For example, you can enjoy exclusive access to Haute Dining events, which are culinary events that feature some of the world’s best chefs. Additionally, you can enjoy special discounts and offers at select restaurants and bars.
Overall, the Citi Prestige Card is a great option for frequent travellers who want to enjoy a range of exclusive benefits. With unlimited airport lounge access, luxury hotel privileges, and dining and lifestyle perks, this card can make your travels more comfortable and enjoyable.
Understanding Policy Eligibility and Activation
If you are a Citi Prestige cardmember, you are eligible for the complimentary travel insurance. However, there are certain qualifications you must meet to activate your policy.
Cardmember Qualifications
To qualify for the travel insurance, you must charge your full travel fares to your Citi Prestige Card. This includes airfare, hotel accommodations, and other travel expenses. You must also be a Singapore resident and must not be above 70 years old at the time of your travel.
Furthermore, the complimentary travel insurance covers the cardmember, their spouse, and their dependent children. The policy covers accidental death and permanent disablement, medical expenses, repatriation, and more. The policy is underwritten by HL Assurance Pte Ltd, effective 1 Feb 2024.
Activating Your Travel Insurance
To activate your travel insurance, you must first register your trip with the Citi Prestige Concierge. You can do this by calling the concierge hotline or logging in to your Citi Prestige account online. Once you have registered your trip, you will receive an email confirmation with your policy details.
It is important to note that the travel insurance is only valid for trips up to 90 days. If you plan to travel for longer than 90 days, you will need to purchase additional coverage.
To summarize, as a Citi Prestige cardmember, you are eligible for complimentary travel insurance. To activate your policy, you must charge your full travel fares to your Citi Prestige Card and register your trip with the Citi Prestige Concierge. The policy covers the cardmember, their spouse, and their dependent children for accidental death and permanent disablement, medical expenses, repatriation, and more.
Maximising Rewards and Savings with Citi Prestige
If you’re a frequent traveller, the Citi Prestige Card can help you maximise your rewards and savings. Here are two ways you can do that:
Earning and Redeeming Points
With the Citi Prestige Card, you can earn Citi ThankYou SM points on all your spending. You can redeem these points for a variety of rewards, including flights, hotels, and merchandise. Plus, you’ll receive a welcome gift of 62,500 Citi ThankYou SM points when you sign up for the card.
One of the best ways to redeem your points is through the Citi Prestige Concierge. They can help you book flights, hotels, and more, and you’ll get a 25% bonus on your points when you do. You can also transfer your points to a variety of airline and hotel loyalty programs, including Singapore Airlines KrisFlyer, British Airways Executive Club, and Hilton Honors.
Exclusive Savings on Travel and Leisure
The Citi Prestige Card also offers a range of exclusive savings on travel and leisure. For example, you’ll receive a Priority Pass membership that gives you access to over 1,000 airport lounges worldwide. You’ll also receive a $200 statement credit each year that you can use towards airline fees, such as baggage fees and seat selection fees.
If you need to cancel a trip, the Citi Prestige Card can help you save money. You’ll receive up to $10,000 in trip cancellation coverage per trip, which can help you recoup the cost of non-refundable travel expenses. Plus, if you use Citi PayAll to pay for your travel expenses, you’ll earn even more Citi ThankYou SM points.
Finally, the Citi Prestige Card can help you save on parking and surcharges. You’ll receive complimentary parking at selected malls in Singapore, as well as a 50% discount on parking fees at selected car parks. You’ll also receive a 5% rebate on foreign currency transactions, which can help you save on surcharges.
With all these benefits, the Citi Prestige Card is a great choice for frequent travellers. While the annual fee may seem steep at first, the savings and rewards you’ll receive more than make up for it.
Additional Services and Features
As a Citibank Singapore Prestige cardholder, you have access to a range of additional services and features that can make your travels more comfortable and convenient. Here are some of the key benefits that you can enjoy:
Concierge and Customer Support
Citibank Singapore Prestige cardholders have access to a dedicated concierge service that can help you with a wide range of travel-related tasks. Whether you need help booking a restaurant, arranging transportation, or finding tickets to a show, the concierge team is available 24/7 to assist you. You can also get help with emergency travel services, such as lost passport assistance and emergency cash disbursement.
In addition to the concierge service, Citibank Singapore Prestige cardholders can also access Citiphone, a customer support service that is available round the clock. If you have any questions or concerns about your card or your account, you can call Citiphone to get immediate assistance.
Travel Perks and Transportation Services
As a Citibank Singapore Prestige cardholder, you can enjoy a range of travel perks and transportation services that can make your journey more comfortable and convenient. For example, you can enjoy complimentary airport limousine transfers when you travel to or from Changi Airport. You can also enjoy discounted rates on limousine transfers within Singapore and in other countries.
If you’re a golf enthusiast, you’ll be pleased to know that Citibank Singapore Prestige cardholders can enjoy complimentary golf games at some of the best golf courses in the world. You can also enjoy special rates on sports equipment rentals and other services at select sports facilities.
Finally, if you need to stay connected while you travel, you can enjoy complimentary Wi-Fi access at over 1 million Wi-Fi hotspots worldwide. This can help you stay in touch with friends and family, stay on top of work emails, and stream your favourite content without worrying about data charges.
Overall, the additional services and features available to Citibank Singapore Prestige cardholders can help you make the most of your travels. Whether you need help with bookings, transportation, or emergency services, you can count on Citibank to provide you with the support you need.
Frequently Asked Questions
What coverage does the travel insurance with Citi Prestige card provide during the pandemic?
The travel insurance with Citi Prestige card provides coverage for medical expenses due to COVID-19, including hospitalization and emergency medical evacuation. However, it is important to note that the coverage is subject to the policy terms and conditions. It is recommended to check the policy details before making any travel plans.
How can I get in touch with customer support for Citi Prestige travel insurance queries?
You can get in touch with customer support for Citi Prestige travel insurance queries by calling the dedicated hotline number provided on the Citibank Singapore website. Alternatively, you can also reach out to the Citi Prestige Concierge service for assistance.
Are there any exclusive travel insurance benefits for Citi Prestige cardholders?
Yes, Citi Prestige cardholders can enjoy exclusive travel insurance benefits such as coverage for travel inconvenience, baggage loss, and flight delays. In addition, cardholders can also enjoy complimentary travel insurance benefits for themselves and their family members.
Does the Citi Prestige offer any complimentary travel insurance benefits?
Yes, the Citi Prestige card offers complimentary travel insurance benefits for cardholders and their family members. The coverage includes travel inconvenience benefits such as baggage loss, flight delays, and trip cancellation.
How can I utilise the Citi Prestige Concierge service for my travel plans?
You can utilise the Citi Prestige Concierge service for your travel plans by contacting the dedicated hotline number provided on the Citibank Singapore website. The concierge service can assist with travel arrangements, such as booking flights, hotels, and car rentals.
What travel purchases are eligible for coverage under the Citi Prestige travel insurance policy?
The Citi Prestige travel insurance policy covers eligible travel purchases charged to the card, such as airfare, hotel bookings, and car rentals. It is important to note that the coverage is subject to the policy terms and conditions.