When it comes to choosing a broadband service provider in Singapore, the two most popular options are Singtel and StarHub. Both companies offer a wide range of broadband packages with varying speeds, features, and prices. As a consumer, it can be challenging to decide which one is the best for you. In this article, we will compare Singtel and StarHub broadband services to help you make an informed decision.
Comparing Singtel and StarHub Broadband Services
Singtel and StarHub are the two largest telecommunications companies in Singapore. They both offer a wide range of broadband services, including fibre broadband, DSL broadband, and mobile broadband. Singtel is known for its extensive coverage and high-speed fibre broadband plans, while StarHub is popular for its affordable pricing and value-added features.
Value-Added Features and Freebies
Singtel and StarHub both offer value-added features and freebies to attract customers. Singtel offers free router installation and a free six-month subscription to Netflix for its 1Gbps and 2Gbps fibre broadband plans. StarHub offers a free WiFi router and a free three-month subscription to Disney+ for its 1Gbps fibre broadband plan. Both companies also offer discounts and promotions for new customers.
Key Takeaways
- Singtel and StarHub are the two largest telecommunications companies in Singapore that offer a wide range of broadband services.
- Singtel is known for its extensive coverage and high-speed fibre broadband plans, while StarHub is popular for its affordable pricing and value-added features.
- Both Singtel and StarHub offer value-added features and freebies to attract customers, such as free router installation and free subscriptions to streaming services.
Comparing Singtel and StarHub Broadband Services
When it comes to choosing the best broadband service in Singapore, Singtel and StarHub are two of the most popular options. Here is a comparison of the two services to help you make an informed decision.
Fibre Broadband Plan Options
Both Singtel and StarHub offer a range of fibre broadband plans with varying speeds and prices. Singtel offers plans starting from $39.90 for a 1Gbps plan, while StarHub offers a 1Gbps plan for $37.90. For those who require higher speeds, Singtel’s 10Gbps plan is priced at $1899 while StarHub’s 2Gbps plan is priced at $62.90.
Singtel also offers a range of add-ons such as home digital line, mobile data, and TV packages. Meanwhile, StarHub offers free WiFi routers and a range of entertainment options such as Disney+ and Netflix.
Contract Terms and Flexibility
Singtel offers a 24-month contract for their broadband plans, while StarHub offers both 12-month and 24-month contracts. Singtel also charges a $90 installation fee, while StarHub offers free installation for new customers.
Both services offer the option to switch plans during the contract period, although Singtel charges a $40 administrative fee for doing so.
Internet Speeds and Bandwidth
Singtel offers a range of speeds starting from 1Gbps up to 10Gbps, while StarHub offers plans ranging from 500Mbps up to 2Gbps. Both services offer unlimited data plans, although Singtel’s plans come with a fair usage policy.
In terms of bandwidth, Singtel offers a higher bandwidth of up to 10Gbps, while StarHub’s highest bandwidth is 2Gbps. However, it is worth noting that most households in Singapore do not require such high bandwidths.
Overall, both Singtel and StarHub offer competitive broadband plans with varying speeds and prices. It is important to consider your specific needs and budget when choosing between the two services.
Value-Added Features and Freebies
When it comes to choosing a broadband plan, value-added features and freebies can make all the difference. Singtel and StarHub both offer a range of bundled services and entertainment options to sweeten the deal.
Bundled Services and Entertainment
Singtel’s broadband plans come with a range of bundled services, including Microsoft 365 Personal, which gives you access to Word, Excel, PowerPoint, and more. You’ll also get free 3 months of Amazon Prime, which includes free shipping, streaming of movies, TV shows and music, and access to exclusive deals. Additionally, Singtel offers a range of add-ons such as Netflix and Disney+.
StarHub, on the other hand, offers free 500MB mobile broadband with their plans. You can also get a free 43″ 4K Android TV, Disney+ subscription, and service activation waived. Their plans also come with a free Smart WiFi router and you can top up $5.05/$12.11 per month for Smart WiFi/Smart WiFi Pro.
Security and Parental Controls
Singtel’s broadband plans come with a security suite that includes antivirus, anti-spyware, and firewall protection. You can also add on a VPN for an extra layer of security. They also offer parental control pass, which allows you to control what your kids can access online.
StarHub’s plans come with a range of security features such as antivirus, anti-spam, and anti-phishing protection. They also offer parental controls that allow you to block inappropriate content and set time limits on internet usage.
Overall, both Singtel and StarHub offer a range of value-added features and freebies that can make their broadband plans more attractive. It’s important to consider your specific needs and choose a plan that meets them while also offering the best value for money.
Technological Edge and Equipment
When it comes to technological edge and equipment, Singtel and StarHub are both formidable players in the Singaporean broadband market. They offer advanced router technology and mesh Wi-Fi systems to deliver high-speed internet to their customers.
Advanced Router Technology
Singtel and StarHub both offer wireless routers that are designed to deliver fast and reliable internet speeds. Singtel’s routers are equipped with the latest Wi-Fi 6 technology, which allows for faster data transfer rates and more stable connections. StarHub’s routers, on the other hand, use Wi-Fi 5 technology, which is still a reliable and fast option.
In terms of specific router models, Singtel offers the TP-Link Archer AX55 AX3000, which is a high-performance router that is capable of delivering speeds of up to 3 Gbps. StarHub offers the AC Plus Wi-Fi Hub, which is a dual-band router that delivers speeds of up to 1.2 Gbps.
Mesh Wi-Fi Systems
Both Singtel and StarHub offer mesh Wi-Fi systems that are designed to provide seamless coverage throughout your home. Singtel’s mesh Wi-Fi system is called the Singtel Wi-Fi Mesh, while StarHub’s system is called the StarHub Smart WiFi.
Singtel’s Wi-Fi Mesh is a tri-band system that is capable of delivering speeds of up to 2 Gbps. It is designed to provide coverage for large homes and can support up to 10 devices at once. StarHub’s Smart WiFi, on the other hand, is a dual-band system that delivers speeds of up to 1.2 Gbps. It is designed to provide coverage for smaller homes and can support up to 64 devices at once.
Overall, both Singtel and StarHub offer advanced router technology and mesh Wi-Fi systems that are designed to deliver fast and reliable internet speeds. Whether you choose Singtel’s Wi-Fi 6 router or StarHub’s Wi-Fi 5 router, you can be sure that you are getting a high-quality product that will provide you with the internet speeds you need.
Installation and Set-Up Process
When it comes to installing and setting up your broadband service, Singtel and StarHub have different processes and fees depending on the type of housing you live in. Here’s what you need to know:
Understanding the Installation Fees
Both Singtel and StarHub charge a registration fee for new customers. Singtel’s registration fee is $53.50, while StarHub’s is $32.10. In addition to the registration fee, both providers also charge an admin fee. Singtel’s admin fee is $10.70, while StarHub’s is $10.70.
If you’re living in an HDB flat, the installation process for both Singtel and StarHub is relatively straightforward. Both providers will install an Optical Network Terminal (ONT) and a modem in your home. Singtel charges $90 for ONT and termination point installation, while StarHub charges $53.50 for the same service. Singtel also charges a service activation fee of $53.50, while StarHub does not.
For condominiums and landed houses, the installation process is a bit more complicated. Both Singtel and StarHub require NetLink Trust to install a Fibre Termination Point (FTP) before they can install the ONT and modem. Singtel charges $160 for FTP installation, while StarHub charges $481.50. Singtel also charges a service activation fee of $53.50, while StarHub does not.
Set-Up Services for Different Housing Types
Singtel offers three different set-up packages for different housing types. Package A includes an Optical Network Router and a WiFi Router, while Package B includes an Optical Network Router and a WiFi Mesh/Wireless Booster. Both packages are available for HDB flats and condominiums. Package C is only available for HDB flats and includes a TV Set-Top Box.
StarHub offers a WiFi Mesh solution for landed houses, which includes a WiFi Mesh and a modem. For HDB flats and condominiums, StarHub offers a free WiFi 5 router with one LAN port.
Overall, both Singtel and StarHub have similar installation and set-up processes, with the main differences being the fees they charge and the set-up packages they offer. Make sure to compare both providers and choose the one that best fits your needs and budget.
Cost-Effectiveness and Promotions
When it comes to choosing the right broadband provider, cost-effectiveness is a major factor to consider. Both Singtel and StarHub offer affordable packages for their customers, with varying speeds and features to suit different needs.
Evaluating Price Points and Packages
Singtel offers a range of broadband packages, starting from $39.90 per month for a no-frills 300Mbps plan, up to $99.90 per month for a 1Gbps plan with added features such as free router rental and home line. Meanwhile, StarHub’s broadband plans start from $29.90 per month for a 500Mbps plan, up to $62.90 per month for a 1Gbps plan with a free WiFi router and 3 months of Disney+ subscription.
If you’re looking for a value for money plan, StarHub’s 1Gbps fibre broadband plan is a great option, with a monthly subscription of only $37.89 and a free WiFi 5 router with one LAN port. However, if you’re looking for a no-frills plan, Singtel’s 300Mbps plan may be the better choice for you.
Exclusive Deals and Limited-Time Offers
Both Singtel and StarHub frequently offer exclusive deals and limited-time offers for their broadband customers. Singtel currently has a limited-time offer for its 1Gbps plan, which includes a free 43″ 4K Android TV, free Disney+ subscription, and waived service activation fee, all for a total cost of $67.52 per month.
Meanwhile, StarHub offers a range of exclusive deals for its broadband customers, such as a free 500MB mobile broadband plan with its 500Mbps, 1Gbps, and 2Gbps fibre broadband plans. Customers can also top up for Smart WiFi or Smart WiFi Pro for an additional $5.05 or $12.11 per month, respectively.
Overall, both Singtel and StarHub offer affordable and cost-effective broadband packages, with exclusive deals and limited-time offers to sweeten the deal. It’s important to evaluate your needs and compare the different packages available to find the best option for you.
Frequently Asked Questions
What are the latest reviews saying about Singtel and Starhub broadband services?
The latest reviews suggest that both Singtel and Starhub offer reliable broadband services with fast internet speeds. However, Singtel has been receiving more positive reviews lately due to its consistent connection and excellent customer service.
How do users on Reddit compare the performance of Singtel and Starhub broadband?
Users on Reddit have been comparing the performance of Singtel and Starhub broadband services for quite some time now. While both providers have their pros and cons, users seem to prefer Singtel for its fast and reliable internet speeds.
What are the current price differences between Singtel and Starhub broadband plans?
Singtel and Starhub offer a range of broadband plans at different price points. Currently, Singtel’s cheapest broadband plan starts at $39.90 per month, while Starhub’s cheapest plan starts at $29.90 per month. However, it’s important to note that the price difference might not always reflect the quality of service provided.
Which provider offers the most cost-effective broadband plan, Singtel or Starhub?
Starhub offers some of the most cost-effective broadband plans in Singapore. However, Singtel’s plans are also competitively priced and come with additional perks such as free data and entertainment packages. Ultimately, the choice of provider depends on your specific needs and budget.
Who’s currently leading the race for the fastest broadband speeds in Singapore?
Both Singtel and Starhub offer some of the fastest broadband speeds in Singapore. However, Singtel has been consistently ranked higher in terms of internet speed and reliability.
Which company is hailed as the top WiFi provider in Singapore today?
Singtel is currently hailed as the top WiFi provider in Singapore due to its fast and reliable internet speeds, excellent customer service, and additional perks such as free data and entertainment packages.