If you’re an OCBC account holder in Singapore, you can easily deposit cheques using the bank’s cheque deposit machines. These machines are located at various OCBC branches and offer a convenient way to deposit cheques without having to wait in line at a teller counter.
OCBC’s cheque deposit machines are equipped with advanced features that make depositing cheques fast, easy, and secure. You can deposit cheques in different currencies, including SGD and USD, and receive instant credit for the deposited amount. The machines are also designed to accept cheques of different sizes and types, including personal, business, and cashier’s cheques.
To deposit a cheque using an OCBC cheque deposit machine, all you need is your OCBC ATM or debit card and the cheque you want to deposit. Simply insert your card into the machine, select the deposit option, and follow the on-screen instructions to complete the deposit process. The machine will scan your cheque, verify the amount, and credit your account instantly.
Key Takeaways
- OCBC cheque deposit machines offer a fast, easy, and secure way to deposit cheques in Singapore.
- These machines are equipped with advanced features that make depositing cheques convenient for OCBC account holders.
- To use an OCBC cheque deposit machine, you need your OCBC ATM or debit card and the cheque you want to deposit.
Exploring OCBC Cheque Deposit Machines in Singapore
If you are an OCBC customer in Singapore, you can easily deposit cheques using the bank’s cheque deposit machines. These machines are convenient and easy to use, and can save you a lot of time compared to depositing cheques at a bank branch. In this section, we will explore how to locate and use these machines.
Locating Cheque Deposit Machines
OCBC has a network of cheque deposit machines located across Singapore. You can find these machines at OCBC branches, as well as at various other locations such as shopping malls, MRT stations, and community centres. To locate a cheque deposit machine near you, you can use the OCBC branch locator tool on the bank’s website.
How to Use Cheque Deposit Machines
Using an OCBC cheque deposit machine is simple and straightforward. Here are the steps you need to follow:
- Insert your ATM card into the machine and enter your PIN.
- Select “Deposit” from the main menu.
- Choose the account you want to deposit the cheque into.
- Enter the amount of the cheque.
- Insert the cheque into the machine, ensuring that it is facing the right way up.
- Confirm the details of the deposit, including the amount and account number.
- Wait for the machine to process the cheque.
- Collect your receipt.
It is important to note that there are different types of cheque deposit machines available at OCBC. The Quick Cheque Deposit Box allows you to deposit cheques without an ATM card, while the Cash and Cheque Deposit Machine allows you to deposit both cash and cheques.
In addition, OCBC offers an instant cheque encashment service at its next-generation ATMs. This service allows you to encash cheques for up to a maximum of $30,000 in a single cheque by depositing them into the ATM to instantly get cash.
Overall, using OCBC’s cheque deposit machines in Singapore is a convenient and hassle-free way to deposit cheques. With a wide network of machines located across the island, you can easily find a machine near you and save time compared to depositing cheques at a bank branch.
OCBC’s Next-Generation ATMs
If you’re an OCBC Bank customer, you can now enjoy the convenience of using next-generation ATMs with advanced features. These machines are part of OCBC’s digital transformation strategy to provide customers with a seamless banking experience.
Advanced Features
The next-generation ATMs are equipped with advanced features that make banking faster and easier. For example, you can now deposit cash and cheques without the need for envelopes. These machines can also read the amount of cash and cheques deposited, so you can be sure that the amount credited to your account is correct.
In addition, the ATMs have a self-service coin deposit feature, which means you can deposit coins directly into your account without having to count them manually. From 1 April 2021, the service charge of S$0.012 per coin at the new ATM will be waived so you can enjoy $0 service charge whenever you deposit your cash anytime.
OCBC Pay Anyone
Another feature of the next-generation ATMs is the ability to use OCBC Pay Anyone. This feature allows you to transfer money to anyone in Singapore using their mobile number or email address. You can also use this feature to pay for purchases at participating merchants.
To use OCBC Pay Anyone, you need to authenticate yourself using your ATM card and PIN. This ensures that your transactions are secure and protected from fraud.
Overall, the next-generation ATMs from OCBC Bank are a great example of how digital transformation is changing the banking industry. With advanced features and the ability to use OCBC Pay Anyone, these machines make banking faster, easier, and more convenient than ever before.
Branch and ATM Services
As an OCBC customer, you have access to a range of branch and ATM services that make banking convenient and hassle-free. Whether you need to withdraw cash, deposit cheques, or request account-related services, you can do it all at one of our many branches and ATMs across Singapore.
Branch Cash Withdrawal and Deposit
At any of our 33 branches, you can withdraw cash from your account using your ATM card or make a cash deposit at the teller counter. You can withdraw up to $10,000 in a single transaction in your preferred denomination. Service fees are waived for cash withdrawals, making it easy and cost-effective to manage your finances.
Value-Added Services at OCBC
In addition to cash withdrawal and deposit services, we offer a range of value-added services that can help you manage your finances more effectively. For example, you can request a cheque book, update your personal details, or change the accounts linked to your card at any of our branches.
Our ATMs also offer a range of value-added services, including cash deposits and fund transfers to other bank accounts. You can deposit notes and coins conveniently at any of our new OCBC ATMs, with a maximum of 200 notes and $20,000 per deposit. You can also transfer funds to any OCBC Bank account or other bank account.
Whether you need to withdraw cash, deposit cheques, or request account-related services, OCBC’s branch and ATM services make it easy and convenient to manage your finances. With our extensive network of branches and ATMs across Singapore, you can access the services you need wherever you are.
Security and Verification Procedures
Ensuring Safe Transactions
When it comes to depositing cheques, security is of utmost importance. At OCBC, we take the necessary measures to ensure that your transactions are safe and secure. Our cheque deposit machines require a Personal Identification Number (PIN) to access your account, ensuring that only you can deposit or withdraw funds. Additionally, our machines are equipped with security features to prevent fraud and ensure the authenticity of the cheque.
OCBC’s Digital Ambassadors
Our Digital Ambassadors are trained professionals who work to ensure the security and accuracy of your transactions. They carry out security checks and verifications using mobile tablets to ensure that the cheques deposited are genuine and not fraudulent. By using our Digital Ambassadors, we can guarantee that your personal details are kept safe and secure.
At OCBC, we understand that security is a top priority for our customers. That’s why we have implemented strict procedures and protocols to ensure the safety of your transactions. With our cheque deposit machines and Digital Ambassadors, you can be confident that your transactions are secure and your personal details are protected.
OCBC’s Digital and Cheque-less Agenda
As one of the leading banks in Singapore, OCBC has been at the forefront of digital transformation initiatives aimed at improving customer experience and making banking more convenient. The bank’s CEO, Sunny Quek, has been vocal about the need for banks to embrace digital technologies and move towards a cheque-less agenda.
Digital Transformation Initiatives
OCBC’s commitment to digital transformation is evident in its OCBC Future Smart Programme, which aims to equip its employees with the digital skills necessary to adapt to the changing banking landscape. The bank has also been investing heavily in digital technologies such as mobile banking apps, online banking platforms, and cheque deposit machines.
The OCBC cheque deposit machine is a prime example of the bank’s efforts to make banking more convenient for its customers. With the machine, you can deposit cheques without having to queue up at a branch. The machine is available 24/7, making it convenient for those who work long hours or have busy schedules.
Supporting SMEs and Retail Banking Customers
OCBC has also been supporting SMEs and retail banking customers through its digital initiatives. For SMEs, the bank offers a range of digital solutions such as online account opening, digital business loans, and cash management services. These solutions are designed to help SMEs save time and improve their cash flow.
For retail banking customers, OCBC has been promoting the use of digital channels such as mobile banking and online banking. The bank has also been encouraging customers to reduce their cheque usage and switch to digital payment methods such as PayNow and GIRO. This is in line with the bank’s cheque-less agenda and its commitment to making banking more convenient for its customers.
In conclusion, OCBC’s digital and cheque-less agenda is a testament to the bank’s commitment to improving customer experience and making banking more convenient. Through its digital transformation initiatives and support for SMEs and retail banking customers, OCBC is paving the way for a more digital and cashless future.
Frequently Asked Questions
What are the operating hours for OCBC cheque deposit machines in Singapore?
OCBC cheque deposit machines are available 24/7 for your convenience. You can deposit your cheques anytime, anywhere, without having to worry about the operating hours.
Where can I find an OCBC cheque deposit machine in Singapore?
OCBC cheque deposit machines are located island-wide in Singapore. You can find them at all OCBC branches, as well as at selected OCBC ATMs located in various places such as shopping malls, MRT stations, and other public areas.
How can I locate the nearest OCBC cheque deposit machine to me?
You can locate the nearest OCBC cheque deposit machine to you by using the OCBC mobile banking app or visiting the OCBC website. Simply enter your location, and the app or website will show you the nearest OCBC cheque deposit machine. You can also call the OCBC customer service hotline for assistance.
Is there a fee to use OCBC coin deposit machines?
No, there is no fee to use OCBC cheque deposit machines. However, do note that a fee of $0.75 will be charged for each SGD cheque issued from 1 November 2023 onwards.
How quickly are cheques cleared after depositing at OCBC machines?
Cheques deposited at OCBC machines are cleared within 2-3 working days. However, do note that the actual clearing time may vary depending on the bank that issued the cheque.
What exactly is an OCBC cheque deposit machine?
An OCBC cheque deposit machine is a self-service machine that allows you to deposit cheques without having to visit a bank branch. Simply insert your cheque into the machine, and the machine will scan and verify the cheque before depositing the funds into your account. You will receive a receipt confirming the transaction.