Introduction:
If you’re a DBS credit cardholder in Singapore, you may be wondering how to waive your annual fee. Fortunately, DBS provides a hotline that you can call to request a fee waiver. In this article, you’ll learn more about DBS’s credit card waiver hotline and how to use it.
Understanding Credit Card Fee Waivers:
Credit card annual fees can be a burden, especially if you’re not getting enough value from your card’s rewards and benefits. Fortunately, many credit card issuers, including DBS, offer fee waivers to eligible cardholders. These waivers can help you save money and keep your credit card account open.
How to Request a DBS Fee Waiver:
To request a DBS credit card fee waiver, you can call the DBS credit card waiver hotline at (+65) 1800 111 1111. When you call, you’ll need to provide your credit card number and other personal information to verify your account. You’ll also need to explain why you’re requesting a fee waiver and provide any relevant details, such as your spending habits and card usage.
Key Takeaways
- DBS provides a credit card waiver hotline that you can call to request a fee waiver.
- To request a waiver, you’ll need to provide your credit card number and other personal information, as well as explain why you’re requesting a fee waiver.
- DBS offers fee waivers for some of its credit card variants, but the specific policies and eligibility criteria vary.
Understanding Credit Card Fee Waivers
If you own a DBS credit card, you may be eligible for a fee waiver. Credit card fees can add up quickly, especially if you have multiple cards, so it’s important to understand how fee waivers work. In this section, we will cover the basics of credit card fees and eligibility for fee waivers.
Basics of Credit Card Fees
Credit card fees can include annual fees, late payment fees, cash advance fees, and more. Annual fees are charged once a year and can range from $0 to several hundred dollars. Late payment fees are charged when you miss a payment deadline, and cash advance fees are charged when you withdraw cash using your credit card.
When you sign up for a credit card, it’s important to read the terms and conditions carefully to understand the fees associated with the card. Some cards may offer a fee waiver for the first year, while others may require you to meet a minimum spend requirement to qualify for a waiver.
Eligibility for Fee Waivers
To be eligible for a fee waiver, you must meet certain criteria set by the bank. For DBS credit cards, you may be able to request a fee waiver through the DBS digibot or phone banking service. However, fee waiver requests are not available between 11.45 p.m to 12.30 a.m and 2.30 a.m to 2.45 a.m daily (excluding Sundays and public holidays).
To qualify for a fee waiver, you may need to meet a minimum spend requirement or have a certain level of income. For example, the DBS Vantage Card requires a minimum spend of $60,000 to be eligible for a fee waiver.
It’s important to note that fee waivers are not guaranteed and are subject to approval by the bank. If you are unsure about your eligibility for a fee waiver, it’s best to contact the bank’s customer service hotline for more information.
Overall, understanding credit card fees and fee waivers can help you save money and manage your finances more effectively. By taking the time to review your card’s terms and conditions and checking your eligibility for a fee waiver, you can avoid unnecessary fees and make the most of your credit card.
How to Request a DBS Fee Waiver
If you’re a DBS credit cardholder, you might be eligible for a fee waiver. Here are some ways you can request a fee waiver:
Using DBS Phone Banking
You can request a fee waiver through DBS phone banking. Here’s how:
- Call the DBS phone banking hotline at 1800 111 1111 (Singapore) or +65 6327 2265 (Overseas).
- Press 1 for English.
- Follow the prompts to navigate the automated system.
- Select the credit card account you want to waive the fee for.
- Review the details and click on “Confirm”.
Navigating Digital Services
You can also request a fee waiver through DBS digital services. Here’s how:
DBS digibot
- Log in to your DBS digibank app.
- Type “Fee Waiver” into the chat box.
- Tap on “Fee Waiver” followed by “Authenticate Me”.
- After authentication, select “Credit Cards Fee Waiver”.
- Follow the prompts to waive the fee.
Contacting Customer Service
If you prefer to speak to a customer service officer, you can call the DBS customer service hotline at 1800 111 1111 (Singapore) or +65 6327 2265 (Overseas). They will be able to assist you with your fee waiver request.
Remember, not all DBS credit cards are eligible for fee waivers, and some may have specific terms and conditions. Make sure you read the fine print before making a request. Additionally, fee waivers may not be granted in all cases, and it is ultimately up to DBS to decide whether to waive the fee or not.
With these options, you can easily request a fee waiver for your DBS credit card. It’s always worth a try, so don’t hesitate to reach out to DBS if you think you’re eligible.
DBS Credit Card Variants and Waiver Policies
If you are a DBS credit cardholder, you can enjoy a variety of perks and benefits such as cashback, rewards, and discounts. However, you might be wondering about the annual fees and how to get them waived. In this section, we will discuss the different DBS credit card variants and their waiver policies.
DBS Live Fresh Cards
The DBS Live Fresh card is a popular choice for those who love to shop and dine. It offers up to 5% cashback on online and contactless transactions, as well as discounts at selected merchants. The annual fee for this card is $128.40, but you can get it waived if you spend at least $12,000 in a year.
If you are a student, you can apply for the DBS Live Fresh Student card, which offers similar benefits and a lower annual fee of $64.20. The waiver policy is also the same as the regular Live Fresh card.
DBS Vantage and Treasures Black Elite
The DBS Vantage card is a savings account and credit card in one. It offers up to 3.5% p.a. interest on your savings and up to 1% cashback on your spending. The annual fee is $192.60, but you can get it waived if you maintain a minimum average daily balance of $10,000.
The DBS Treasures Black Elite card is an exclusive card for DBS Treasures customers. It offers premium benefits such as airport lounge access, golf privileges, and travel insurance. The annual fee is $1,605, but you can get it waived if you maintain a minimum total relationship balance of $350,000.
Other DBS Credit Card Types
DBS offers a variety of other credit card types such as the DBS Mastercard Platinum card and the SAFRA DBS card. The annual fees and waiver policies for these cards vary, so it is best to check with DBS directly or refer to their website for more information.
In conclusion, DBS credit cardholders have a range of options when it comes to choosing a card that suits their lifestyle and needs. With the right usage and spending, you can enjoy the benefits of your card without worrying about the annual fees.
Managing Your DBS Credit Card
If you have a DBS credit card, it’s important to manage it properly to avoid any issues. Here are some tips to help you manage your card:
Updating Card Details
It’s important to keep your card details up-to-date to ensure that you can use your card without any problems. You can update your card details by logging into your DBS iBanking account and selecting the “Credit Cards” tab. From there, you can update your personal details, such as your address and contact information. You can also update your card PIN by following the instructions on the website.
Handling Card Loss and Replacement
If you lose your DBS credit card or it gets stolen, you should contact DBS immediately to report the loss or theft. You can do this by calling the DBS credit card hotline at 1800 111 1111 (Singapore) or +65 6327 2265 (Overseas). You should also report the loss or theft to the police and get a police report as soon as possible. Once you have reported the loss or theft, DBS will cancel your card and issue you a new one. You can also request for a supplementary card for someone else to use.
If you need to cancel your DBS credit card for any reason, you can do so by calling the DBS credit card hotline. They will guide you through the process and help you cancel your card. Keep in mind that there may be fees associated with cancelling your card, so make sure you understand the terms and conditions before you cancel.
By following these tips, you can manage your DBS credit card effectively and avoid any issues. Remember to keep your card details up-to-date and report any loss or theft as soon as possible.
Additional DBS Card Services
As a DBS credit card holder, you have access to a range of services that can help you manage your account and maximise your rewards. Here are some of the additional services that you can take advantage of:
Rewards and DBS Points
One of the biggest perks of owning a DBS credit card is the rewards program. You can earn DBS points for every dollar you spend, which you can then redeem for a variety of rewards, including cashback, vouchers, and miles. The more you spend, the more points you earn, so be sure to use your card for all your purchases.
If you’re a frequent traveller, you’ll be pleased to know that DBS points can be converted into miles for leading airlines such as American Airlines. This can help you save money on your next trip and make your travels more enjoyable.
Understanding Bill Payments and Charges
It’s important to understand how your credit card bills work to avoid late fees and other charges. DBS offers a range of bill payment options, including online banking, mobile banking, and automatic payments. You can also set up alerts to remind you when your payment is due, so you never miss a payment.
If you’re having trouble paying your credit card bills, DBS offers a cashline fee waiver program that can help you avoid late fees and other charges. Simply contact the DBS credit card hotline in Singapore to find out more about this program.
In conclusion, DBS offers a range of additional services for credit card holders, including rewards programs and bill payment options. By taking advantage of these services, you can manage your account more effectively and maximise your rewards.
Frequently Asked Questions
How can I get my DBS credit card annual fee waived?
Getting your DBS credit card annual fee waived is easy. All you have to do is call the DBS credit card waiver hotline and request for a waiver. You can also request for a waiver through the DBS mobile app or online banking platform.
What’s the process for waiving a credit card membership fee with DBS?
To waive your DBS credit card membership fee, simply call the DBS credit card waiver hotline or request for a waiver through the DBS mobile app or online banking platform. You will be asked to provide your credit card details and reason for the waiver request.
Is there a 24-hour hotline for DBS credit card fee waivers?
Yes, there is a 24-hour hotline for DBS credit card fee waivers. You can call the hotline at any time to request for a waiver.
Can I request a credit card fee waiver through the DBS mobile app?
Yes, you can request for a credit card fee waiver through the DBS mobile app. Simply log in to the app and navigate to the credit card section. From there, you can request for a waiver and provide the necessary details.
What is the contact number for the DBS credit card waiver hotline?
The contact number for the DBS credit card waiver hotline is 1800 111 1111. If you are calling from overseas, you can call +65 6327 2265.
Are there any charges for using the DBS credit card waiver hotline?
No, there are no charges for using the DBS credit card waiver hotline. However, standard call charges may apply if you are calling from overseas.